A 24-hour fitness center, self parking, and a seasonal outdoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services and barbecue grills are onsite. Each apartment features a kitchen with a refrigerator and an oven, plus a dryer and a flat-screen TV with digital channels. A dining area, an electric kettle, and a hair dryer are among the other amenities available to guests. Housekeeping is available on request.
Sonder at Village 21 offers 14 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils.
Bathrooms include bathtubs or showers and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Housekeeping is provided on request.
Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.
Sonder at Village 21 features a 24-hour fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. This Nashville aparthotel also offers barbecue grills, concierge services, and an elevator. Onsite parking is available (surcharge).
Sonder at Village 21 is a smoke-free property.
Languages
English, French, Spanish
Property amenities
Pool/Spa
Seasonal outdoor pool
Internet
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (USD 20 per night)
Family friendly
Free crib
Kitchen
Cookware, dishware, and utensils
Electric kettle
Full-sized refrigerator/freezer
Oven
Toaster
Bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Shampoo
Towels provided
Living spaces
Separate dining area
Entertainment
40-inch flat-screen TV with digital channels
Streaming services
Outdoor areas
Barbecue grill
Laundry
Dryer
Laundry detergent
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
Elevator (36 inch wide door)
Smoke-free property
Services and conveniences
Concierge services
Housekeeping (on request)
Virtual front desk
Things to do
24-hour gym
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
14 units
Housekeeping (on request)
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Self parking fee: USD 20 per night
Housekeeping fee: USD 76 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The seasonal pool will be open from June to September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Sonder at Village 21 Nashville
Sonder at Village 21 Aparthotel
Sonder at Village 21 Aparthotel Nashville
Sonder at Village 21 Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 385 out of 751 reviews" "
10 - Excellent
385
Rating 8 - Good. 188 out of 751 reviews" "
8 - Good
188
Rating 6 - Okay. 92 out of 751 reviews" "
6 - Okay
92
Rating 4 - Poor. 47 out of 751 reviews" "
4 - Poor
47
Rating 2 - Terrible. 39 out of 751 reviews" "
2 - Terrible
39
8.6/10
Cleanliness
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Verified traveler
Business traveler
Sep 21, 2024
Liked: Cleanliness, room comfort
Great stay
Sonder was nice. There were updates needed like the hallway carpet was pretty gross. Once inside the unit, it was super nice.
There was mold in the conditioner so maybe bring your own but the unit was really nice.
We really liked the place. Very clean, quiet & easy to access with the codes given to us. Having codes to enter made us feel safe & secure & we had no issues with that. We would definetely book here again.
Roach infestation, terrible management took over an hour to get my problem resolved and cancellation and refund.
D.J.
Stayed 3 nights in Sep 2024
10/10 Excellent
Clare
Sep 19, 2024
Liked: Cleanliness, room comfort
Clare
Stayed 1 night in Sep 2024
10/10 Excellent
Pamela
Business traveler
Sep 19, 2024
Liked: Cleanliness, amenities, room comfort
Pamela
Stayed 1 night in Sep 2024
2/10 Terrible
Neil
Sep 19, 2024
Nice room, don't stay if coming by car.
The rooms are pleasant, the pool so freezing cold (even in direct sunlight) that when we went to use it we were not the only ones to stick a toe in and start to shiver.
But the parking arrangement. Awful. This could be excellent - it has a car park right under the building. But the admin from Sonder is shockingly bad. Firstly, they keep sending you emails saying "fill in this form with your car details to stop it being towed". You fill in the form. The next day they email you to tell you to complete the form. You fill it in again. And then they email you to tell you to complete the form. So you ask them what is going on, and they tell you to complete the form. You use live chat who (in a bored and exasperated manner) tells you eventually that the car is registered - THEN overnight you get an email telling you to complete the form and a threat that they will tow your car if it is not filled in. No one on site to talk to at all other than cleaners (office unmanned). We went down twice a day to check the car hadn't been towed. And I almost forgot (this was 3/5 when I started), it's 1/5 - they insist you download an app. Avoid SONDER - useless customer service and an app. Happy you asked for a review now are you?
No one to speak to with issues when they arose the car park was so smelly should advertise that the pool is not heated
Stephen
Stayed 7 nights in Sep 2024
10/10 Excellent
Verified traveler
Traveled with group
Sep 16, 2024
Liked: Cleanliness, amenities, room comfort
Verified traveler
Stayed 3 nights in Sep 2024
6/10 Okay
Verified traveler
Sep 15, 2024
Doesn't look like the pictures.
It was run down and didnt look like the pictures. The carpet was stained and the couch also had stains. There was a weird noise when we turned the air conditioner on each night. The pool area also looked like it needed a little attention. It needs to be refreshed, fresh coat of paint, maintenance of over all property. The halls smelled pretty musty too.
OMG what is there NOT to like about this place. We loved the ease of transportation (bus stop right in front) for downtown #7. Dining options within walking distance. The place was perfect with the amenities of home. We had a 2b/2b with balcony. Loved sitting on balcony in the morning before starting our adventures and after a perfect day of sightseeing. Definitely will reserve at Sonder 21 on our next visit.
Barbara Ann
Stayed 5 nights in Sep 2024
10/10 Excellent
Alison
Traveled with family
Sep 14, 2024
Liked: Cleanliness, room comfort
Great place.
It’s a great place to stay mins from boardway. Comfy and lots of room for everyone. Definitely will be staying again.
Alison
Stayed 3 nights in Sep 2024
6/10 Okay
Abdulrazak, Riyadh
Sep 13, 2024
Nice swimming pool
Dirty carpets
Abdulrazak
Stayed 4 nights in Sep 2024
10/10 Excellent
Rebecca
Traveled with family
Sep 13, 2024
Liked: Room comfort
Nice but definitely room to inprove
Place had very nice furnishings top notch, but who ever is cleaning is rushing over things. My son after taking shower didnt have shoes and socks on inside of unit. Bottom of his feet turned black with dirt. The bar for eating i wiped down cause it had old foot splatters and drink rings. Elevator noise was super loud in my unit. But bed was really comfortable. Bathroom was clean. Pool was really dirty and felt slimey.
Beds are hard. The space is nice though. Pool is nice but the air smelled like a mixture of all the restaurants right site.
Johnathan
Stayed 4 nights in Sep 2024
6/10 Okay
Marcelina
Sep 6, 2024
Liked: Cleanliness, amenities
Accommodation as expected. Rooms with 2 queen beds and private bathroom each.
Kitchen has basic cooking tools
Love seat - basic sofa bed mattress needs replacing
Kitchen faucet needs replacing
Stocked with essentials
Wifi
Pool loungers need replacing (cannot use)
Pool is a bonus under the Nashville Sun
10 min drive to downtown broadway
54 min walk
The Nashville Sonder was dirty. The facility was supposed to be no smoking but during are 6 day stay we constantly smelled pot smoke throughout the facility. No staff on site. Parking was over $100. When I complained to customer service they made excuses and blew me off.
Clean, comfortable and location was great to nesr by attractions. Would highly recommend.
TARA-LYNN
Stayed 3 nights in Aug 2024
6/10 Okay
chelsea
Traveled with family
Aug 22, 2024
Liked: Amenities
Be aware that You need to do all the pre check in online bc there is no front desk. You need to get your code and sign up for parking all online before you get there. The location is great for walking around but it’s across from the hospital emergency room so very loud with ambulances / helicopters. Overall the apt is very nice but the carpet in the hall and bedrooms is very very old and dirty.