SpringHill Suites by Marriott Franklin Cool Springs

2.5 star property

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Room options

View all photos for Studio, 1 King Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(19 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(20 reviews)
  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 406 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott Franklin Cool Springs

Franklin hotel close to CoolSprings Galleria
This smoke-free hotel features an outdoor pool, a bar/lounge, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a seasonal outdoor pool, and dry cleaning. Housekeeping is available on request.
SpringHill Suites by Marriott Franklin Cool Springs offers 150 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a 24-hour business center and 4 meeting rooms. This business-friendly hotel also offers an outdoor pool, a terrace, and a garden. Onsite parking is available (surcharge).

SpringHill Suites by Marriott Franklin Cool Springs is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • A bar/lounge

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Stes Franklin Marriott
SpringHill Suites by Marriott Franklin Cool Springs Hotel
SpringHill Suites by Marriott Franklin Cool Springs FRANKLIN

Reviews

SpringHill Suites by Marriott Franklin Cool Springs Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 205 out of 254 reviews
Rating 8 - Good. 36 out of 254 reviews
Rating 6 - Okay. 8 out of 254 reviews
Rating 4 - Poor. 3 out of 254 reviews
Rating 2 - Terrible. 2 out of 254 reviews

Reviews

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

10/10 Excellent

Carol, Osteen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jul 2025

10/10 Excellent

Misty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Krystle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very friendly and helpful. Hotel is located near a lot of shops and restaurants. Rooms were cleann and plenty of parking.
Stayed 2 nights in May 2025

8/10 Good

William

Stayed 1 night in May 2025

10/10 Excellent

Vee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities
The only problem I had was finding the hotel reservation sign. Other people were also confused. The obvious sign was for a convention center, and the one that said hotel reservation over in the corner was easy to miss.
Stayed 1 night in May 2025

6/10 Okay

Mary Lou

Stayed 1 night in May 2025

10/10 Excellent

Edward

Nice area
Stayed 1 night in Apr 2025

10/10 Excellent

Romesha

Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were not comfortable, but overall a fine place to stay when in the area
Stayed 2 nights in Apr 2025

10/10 Excellent

Julie Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for Franklin

Very clean, amazing location
Stayed 4 nights in Mar 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Nice, clean hotel. Near many restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Not to
Stayed 2 nights in Feb 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here every year. Very clean, great service and convenient location.
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SpringHill Suites was a great place to stay. It was extremely clean, the rooms were large (especially the closet which we loved the most) and all of the staff, from the front desk to the housekeepers, was so professional and very nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

Tiquisha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

ElizaBeth

Stayed 1 night in Mar 2025

10/10 Excellent

sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Beautifully modern hotel with very friendly staff. Rooms spacious and comfortable! Walking distance to swveral delicious restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jason, Sheridan

Liked: Cleanliness, staff & service, property conditions & facilities
As always, great place to stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not the Drury (Which is a good thing)
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service
Nice hotel with good dining options within walking distance. The air conditioning units do NOT work for heat. If you are traveling during the winter...not normally a problem for Tennessee, but it was below freezing this week and room never got above 65F.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel front desk people were great! Room was clean and comfortable. The only negative was the GPS stopped was not close to the hotel. We called the front desk and they helped us find the hotel. The hotel is tucked in a little bit and the hotel sign is not positioned in a way to see the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Franklin Area Hotel

Excellent place to stay. Easy parking. Plenty of restaurants that are walking distance. 👍
Stayed 3 nights in Dec 2024