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The Capitol Hotel Downtown, Ascend Hotel Collection

3.0 star property

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January 2025
February 2025

Photo gallery for The Capitol Hotel Downtown, Ascend Hotel Collection

Lobby
Property amenity
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
711 Union Street, Nashville, TN, 37219
  • Tennessee State Capitol
    ‪4 min walk‬
  • Printer's Alley
    ‪6 min walk‬
  • Fifth + Broadway
    ‪6 min walk‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(69 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(77 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Upgrade)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.0 out of 5, Very Good, (1553)
The price is $144
per night
$171 total
includes taxes & fees
Feb 1 - Feb 2
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About this property

The Capitol Hotel Downtown, Ascend Hotel Collection

Hotel in Downtown Nashville
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
The Capitol Hotel Downtown, Ascend Hotel Collection offers 100 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and limo/town car service. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Capitol Hotel Downtown, Ascend Hotel Collection has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Craft Bar and Bistro - This cocktail bar serves dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30 per day)
  • Limited onsite parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.00 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 327 out of 1026 reviews" "
Rating 8 - Good. 304 out of 1026 reviews" "
Rating 6 - Okay. 205 out of 1026 reviews" "
Rating 4 - Poor. 105 out of 1026 reviews" "
Rating 2 - Terrible. 85 out of 1026 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Katrina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room doors do open to a breeze way much like a motel. Key required to access elevators and floor. Although this set up seemed odd, we felt safe. Valet parking was secure. Room was clean and spacious enough for a girls weekend. Continental breakfast offered. Walking distance to Bridgestone arena and Broadway. Would stay again. Can’t beat the price and convenience.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee we met at the hotel from the valet to the front desk staff were amazing. So friendly and helpful!
Stayed 4 nights in Oct 2024

4/10 Poor

Suzanne

Disliked: Property conditions & facilities, room comfort
Expected better for $300/night
Check-in was a bit rough; I didn’t have the undivided attention of the front desk. She kept talking and joking with her coworkers. Mandatory valet parking $30/night was a lot, yet still cheaper than other hotels in the area. Valet was great, super helpful. Property is old, outdoor motel style corridors and generally run down. Decor appears 20-30 years old. Elevator inside lobby for employee use only; guests had to use the one outside in parking area. Room was clean; housekeeping does a great job but updates desperately required. Bed was awful, frames broken and make a ton of noise, bed wasn’t level and sagged on one side. Uncomfortably hot polyester sheets don’t breathe. Nowhere to sit but the beds if you wanted to watch tv. Bathroom had a sliding barn door that barely slid, and when you could get it moving made a loud grinding noise. Could clearly hear conversations from guests in adjacent room. Glad I brought earbuds to drown out other guests and the traffic noises. Complimentary breakfast was adequate. Bar was convenient, bartenders and musicians were the best part of the hotel experience. Decent pizza next door is the only real food option in the immediate area. It’s obvious management/corporate are stingy with maintaining the property while in general the staff does their absolute best. We unfortunately experienced cockroaches in our room on the last night. The big one got away before we could kill/photograph it. Super disconcerting.
Creepy crawly on the ceiling.
Stayed 3 nights in Oct 2024

2/10 Terrible

Melba

Stayed 2 nights in Sep 2024

4/10 Poor

Rochelle

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Chantal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable but all uphill from the bars
Stayed 4 nights in Oct 2024

10/10 Excellent

EM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect for 4 girls hitting broadway for the long weekend! Staff was friendly, breakfast was satisfying, and the room was comfortable and neat!
Stayed 4 nights in Oct 2024

10/10 Excellent

April

Stayed 1 night in Oct 2024

8/10 Good

Vale

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Lawson

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nowhere near what the photos show or worth the money. We booked our rooms months in advance and were told when we checked in that they only had the ground floor rooms, where they never check people into. We had to enter our “floor” from a door in the parking area and the view from our room was a wall. The pictures show a city view…no. The staff from the bar and front desk were in the parking area on a few occasions smoking weed! Definitely not the place that was represented!
Stayed 3 nights in Oct 2024

8/10 Good

Morgan Alyse

Traveled with group
Liked: Cleanliness, staff & service
Staff were awesome :)
Stayed 3 nights in Oct 2024

4/10 Poor

Daryl

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely overpriced.
This Hotel is more of a motel. It's very misleading on its website and way,way overpriced. I've paid less then $75 per night for rooms so much better, cleaner and way more spacious. The Bathroom door doesn't even close completely. I was so very disappointed and left a day early.
Stayed 2 nights in Oct 2024

8/10 Good

Greg Arthur

Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Amenities
everything was good
Stayed 4 nights in Jul 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice!
Stayed 3 nights in Sep 2024

10/10 Excellent

Shannen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Shannen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is exceptional in every way everyone was so kind and hospitable!!
Stayed 4 nights in Sep 2024

10/10 Excellent

lester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, made our stay very welcoming. Definitely would stay again and refer. 10 minutes walk from broadway and arena.
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Great stay, walking distance to all the hot spots in Nashville. Very friendly and helpful staff
Stayed 5 nights in Sep 2024

8/10 Good

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures are a little deceiving. This is a motel with outside rooms.
Stayed 5 nights in Sep 2024

4/10 Poor

Abbie

Traveled with partner
Disliked: Property conditions & facilities
The room was ok. The bathroom door didn’t shut all the way. The bed was noisy to get in and out of. Walls are thin. You can hear other peoples tvs and you can hear people talking outside of the room.
Stayed 1 night in Oct 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024