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The Capitol Hotel Downtown, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Capitol Hotel Downtown, an Ascend Collection Hotel

Exterior
Interior
Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Parking available
$135
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
711 Union Street, Nashville, TN, 37219
  • Place, Tennessee State Capitol
    ‪3 min walk‬
  • Place, Ryman Auditorium
    ‪8 min walk‬
  • Place, Bridgestone Arena
    ‪8 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(89 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking (Upgrade)

Room, 1 King Bed, Non Smoking (Upgrade) | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Upgrade)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Capitol Hotel Downtown, an Ascend Collection Hotel

Hotel in Downtown Nashville
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
The Capitol Hotel Downtown, an Ascend Collection Hotel offers 128 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and limo/town car service. This business-friendly hotel also offers a fitness center, a vending machine, and gift shops/newsstands. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Capitol Hotel Downtown, an Ascend Collection Hotel has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 11:00 AM.
Craft Bar and Bistro - This lobby lounge serves dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 30.93 per day)
  • Limited onsite valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craft Bar and Bistro

Things to do

  • Evening entertainment
  • Games
  • Gym
  • Karaoke
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered valet parking fee: USD 30.93 per day
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Convention Center Hotel Downtown
Best Western Downtown Convention Center
Best Western Downtown Hotel Nashville
Capitol Hotel Nashville
Capitol Nashville
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel Downtown, Ascend Hotel Collection Hotel
The Capitol Hotel Downtown, Ascend Hotel Collection Nashville

The Capitol Hotel Downtown, an Ascend Collection Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 384 out of 1178 reviews
Rating 8 - Good. 352 out of 1178 reviews
Rating 6 - Okay. 243 out of 1178 reviews
Rating 4 - Poor. 105 out of 1178 reviews
Rating 2 - Terrible. 94 out of 1178 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Stayed 1 night in Sep 2025

2/10 Terrible

Jessie, Rosholt

Traveled with partner
Disliked: Amenities
Don’t ever use Expedia. Our room was so small, we couldn’t even walk around without bumping into each other and furniture. The bathroom didn’t have its own door. It was just a sliding door outside the sink. We hated it, so we went to check out the next day, but because we booked through Expedia, the hotel said we couldn’t just cancel the next two days. Sure enough- Expedia charged us for three days, even though we only stayed one, and good luck trying to get ahold of anyone at Expedia to take the charge off. We should have learned our lesson when we stayed at a hotel in Myrtle Beach. The room was dirty, and we asked to upgrade it, but because we booked through Expedia, the staff said they couldn’t help us. Lesson- NEVER use Expedia.
Stayed 3 nights in Sep 2025

4/10 Poor

Jesse

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Found a large cockroach our second night in our room.
Stayed 2 nights in Sep 2025

8/10 Good

Cory

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Breakfast was great!
Stayed 1 night in Sep 2025

10/10 Excellent

Diane

Stayed 3 nights in Sep 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great staff ! Room comfortable
Stayed 1 night in Sep 2025

6/10 Okay

jordan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
hotel room did not reflect the pictures online. seemed to be an addition onto the main hotel, rooms were more like a motel in size. parking was over $30 per night.
Stayed 2 nights in Sep 2025

8/10 Good

Staci

Stayed 2 nights in Aug 2025

10/10 Excellent

Alexandru

Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room is the closest to the elevator . Bad
Stayed 1 night in Sep 2025

2/10 Terrible

Donald

Traveled with group
Motel 6 at best. Very stark room bathroom barn door would not close stayed at least 2” open. Water pressure and temperature horrible. Way too costly for what it is. At &300+ a night parking extra is a joke. I’d never recommend this place to my enemies. Like I said morel 6 would be better.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jenna

Stayed 2 nights in Sep 2025

6/10 Okay

Charles

Stayed 1 night in Sep 2025

8/10 Good

Chaz

Liked: Cleanliness, staff & service, property conditions & facilities
7 out of 10
Stayed 1 night in Sep 2025

4/10 Poor

Renee

Stayed 1 night in Sep 2025

2/10 Terrible

Bob

Disliked: Cleanliness, property conditions & facilities
Lousy property....I left and cancelled my reservation. Didn't even stay one night. Very disappointed with your recommendation.
Stayed 2 nights in Sep 2025

8/10 Good

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the valet was very accommodating with our oversized truck.
Stayed 3 nights in Sep 2025

4/10 Poor

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The good things about this property were, that the room was clean and tidy. The small bar has an excellent bartender who makes the best Bloody Mary. The stage for music is very small, everything here is small. Breakfast was good. Our biggest issue was that the room was WAY smaller than the pictures look in the listing. Also while my vehicle was in valet parking it was moved a few times by them even though I never took it out. The water pressure in the shower was poor. Not the worst hotel but I just wish the pictures were more accurate to what the place actually looks like.
Stayed 3 nights in Sep 2025

10/10 Excellent

Keela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice room & great location
Stayed 1 night in Sep 2025

4/10 Poor

Mickey

Liked: Staff & service
Disliked: Property conditions & facilities
1st and formost, we get there and are informed that it is Valet Parking ONLY & a RIDICULOUS FEE OF $30 Per night!!! Secondly, The Bed was HORRIBLE!!!! I have slept on softer concrete!!! Lastly, It looks NOTHING like any of the pictures to represent it. It was a Motel (Room entrances was on the exterior) and NOT a Hotel The only good thing about it was the staff. They were super nice and treated us with the utmost respect.
Stayed 2 nights in Sep 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It feels like an upscale red roof inn.
Stayed 2 nights in Sep 2025

10/10 Excellent

Loretta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was easy. Staff was friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Patricia

Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

melissa

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I was really surprised at this property. It’s listed as a hotel but really it’s a motel that’s been renovated. You enter the rooms from outside the building, which wasn’t what we were expecting since that featured photos don’t clearly make that known. Also, the customer service was motel-level as well. Not that the people were rude per se, but our first couple of experiences were off-putting, unprofessional, and even, a little abrasive. Yes, you save some money comparatively to the surrounding hotels, and it is in a very walkable location, but I wouldn’t stay there again. I’d pay the extra $100 to stay somewhere else. Although the room was seemingly clean, when they came to freshen up the room the second night, no one made the beds, nor did they provide enough washcloths, and towels in the restocking. It may not seem like a big deal but when you were paying $270 a night, things like that matter.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025