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The Hayes Street Hotel Nashville

3.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hayes Street Hotel Nashville

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Lobby
Lobby
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking available
  • Gym
  • Pet friendly

Explore the area

Map
1909 Hayes Street, Nashville, TN, 37203
  • Vanderbilt University
    7 min walk
  • Vanderbilt University Medical Center
    15 min walk
  • The Parthenon
    3 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    11 min drive

Room options

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Single Room, Accessible

  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, Accessible

  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Single Room, Accessible

  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Standard Suite, 1 Bedroom

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Queen Beds

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

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Pool
Breakfast included
Pet friendly
Free WiFi
4.1 out of 5, Very Good, (1411)
The price is $89
per night
$107 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

The Hayes Street Hotel Nashville

3.5-star hotel in West End
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hayes Street Hotel Nashville offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

The Hayes Street Hotel Nashville is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 457 out of 1100 reviews" "
Rating 8 - Good. 271 out of 1100 reviews" "
Rating 6 - Okay. 201 out of 1100 reviews" "
Rating 4 - Poor. 100 out of 1100 reviews" "
Rating 2 - Terrible. 71 out of 1100 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Vickie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no room cleaning unless requested; room was dirty; window shades did not function; slept with outside light shinning in room; no hot water at bathroom sink breakfast was a waste of time and money (only protein boiled egg) other breakfast items stale out of date; no restaurants in walking distance;
Stayed 2 nights in Sep 2024

10/10 Excellent

Ashleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, and comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Remi

Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Caitlyn

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Perry

Traveled with family
Liked: Cleanliness, amenities
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel. Nice room. Nice bathroom. Great water pressure with a shower head with six or seven different settings.
Stayed 2 nights in Sep 2024

6/10 Okay

Sharon, Gallatin

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Valet cost. For that price expect valet to be at stand when pull up. Not inside talking to registration agent. Free parking area too dark to use safely. Someone gave our room number first night for concessions. We had to use Uber eats to get Benadryl. Not complaining about that just being charged for items and not knowing until check out. Didn’t discuss charges because we needed to get home. Bought concessions second night without showing any form of identification.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hayes was clean and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent

Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Stayed 3 nights in Aug 2024

6/10 Okay

Lisa

Stayed 5 nights in Aug 2024

2/10 Terrible

pierre, burbank

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never again at this hotel bad management and checking out two days earlier ....never credit my account as the front desk confirm with us a day before otherwise i wouldn't check out and expedia also failed in every level to get my money back?! another disappointment aftr all this years
Stayed 3 nights in Sep 2024

4/10 Poor

Amy

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

James, Gallatin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beware!! A lot of extra cost!
Stayed 1 night in Sep 2024

6/10 Okay

Rosemary

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn’t have enough light in the room.the parking was too expensive.the amenities said parking was available. NO mention about being valet with $42 fee.we have to watch our funds and we were way out of our budget. Plus I was supposed to get a silver price and didn’t get it. Breakfast was all carbs.nuff said
Stayed 1 night in Sep 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Jessica

Stayed 3 nights in Sep 2024

10/10 Excellent

Tian

Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mediocre, at best
The staff, location, and price were great. The room quality was poor. There was an active leak from the AC that cause the floor and area rug to be soaking wet and there was prolonged water damage. Shower fixtures were confusing and falling apart. The water pressure was a trickle. After we alerted staff about the water leak, they did move us to a new room, though the bathroom fixtures in that room were falling out of the wall. Overall, would not stay here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Daniel

Disliked: Staff & service
Stayed at this hotel with my wife, couple next door was screaming and fighting and throwing items all night, called down to the front desk but no one came and the fighting continued all night. We felt unsafe and wanted to cancel our second night stay, Expedia contacted the property manager who refused to refund us despite checking out before the check out time. Horrible customer support, do not recommend staying here!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024