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The Hayes Street Hotel Nashville

3.5 star property

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Photo gallery for The Hayes Street Hotel Nashville

Exterior
Lobby
Lobby
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking available
  • Gym
  • Pet friendly

Explore the area

Map
1909 Hayes Street, Nashville, TN, 37203
  • Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Single Room, Accessible

  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, Accessible

  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Single Room, Accessible

  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Standard Suite, 1 Bedroom

  • 460 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Queen Beds

  • 315 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 315 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Hayes Street Hotel Nashville

3.5-star hotel in West End
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business center, and a 24-hour front desk are onsite.
The Hayes Street Hotel Nashville offers 105 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Parking is available onsite for a surcharge.

The Hayes Street Hotel Nashville is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hayes Street Hotel Nashville
Hayes Street Hotel
Hayes Street Nashville
Hayes Street
The Hayes Nashville Nashville
The Hayes Street Hotel Nashville Hotel
The Hayes Street Hotel Nashville Nashville
The Hayes Street Hotel Nashville Hotel Nashville

The Hayes Street Hotel Nashville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 531 out of 1235 reviews
Rating 8 - Good. 305 out of 1235 reviews
Rating 6 - Okay. 214 out of 1235 reviews
Rating 4 - Poor. 110 out of 1235 reviews
Rating 2 - Terrible. 75 out of 1235 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Britnee

Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Maryam

Stayed 2 nights in Dec 2024

4/10 Poor

Cleverson

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Expensive vallet
The parking is only vallet. We stayed only one day by $114. The vallet was $49. Very very expensive.
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Traveled with family
Disliked: Amenities
Breakfast is terrible, only old nasty bagels. Oatmeal was gone, no orange juice, no coffee.
Stayed 1 night in Dec 2024

6/10 Okay

richard

Traveled with family
Disliked: Amenities
Recently remodeled but poorly
Stayed 2 nights in Dec 2024

2/10 Terrible

Arrington

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie, West Brookfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel - very clean and comfortable, with helpful employees, and a very good continental breakfast (including oatmeal with optional chocolate chips!). I will be returning!
Stayed 2 nights in Dec 2024

10/10 Excellent

Elisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

howard

Liked: Staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice hotel. Only downside to stay was hotel parking fee
Stayed 1 night in Dec 2024

8/10 Good

David, Sharon

Ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Zhaojun

Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Traveled with partner
Disliked: Amenities, property conditions & facilities
The lobby is nice, the rooms are about 2-star, the noise level is you'd rather stay outside on the street. Two sides of the hotel, one that faces 21st gets ambulance noise (like the ambulance is in the room with you) from the hospital 2 blocks away (like the ghostbuster car sirens....like every hour all night long). There is construction for surrounding buildings so at 7am, including weekends, you hear beep beep beep beep, nonstop. Pick another hotel, you will regret this place. The location is convenient. They did move us to a room on the other side. The noise was better, our window was 5ft away from the parking garage. So as long as no one honked a horn, set off an alarm, or wheep wheep unlock car (which all happened), it was better.
Stayed 4 nights in Oct 2024

10/10 Excellent

Patty

Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good room. Horrible breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Stayed 1 night in Nov 2024

8/10 Good

Bernadette

Traveled with family
Liked: Staff & service, property conditions & facilities
To far away from main street. There was only valet parking. The free breakfast was extremely basic. The room was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Awful experience
The valet is absolutely outrageous, at almost $50 and it’s mandatory. Signage about valet is false, making you think you have the option to self park. The front desk was rude and condescending. It was not a great experience. Valet was smoking in front of my kids as we were walking in. It was a terrible experience.
Stayed 1 night in Nov 2024

4/10 Poor

Victor

Traveled with family
Disliked: Cleanliness, staff & service
Ridiculous parking
Parking was ridiculous only free street parking which hardly was none and they wanted $42 a day for valet parking in their garage. That was your only two options.
Stayed 4 nights in Nov 2024

10/10 Excellent

Katherine

Stayed 1 night in Sep 2024

2/10 Terrible

Gabi, Chattanooga

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a terrible experience. Rooms are not up to par . Manager and staff could care less if you have a problem that needs to be fixed! The area itself isn’t good and parking is not convenient.
Stayed 2 nights in Nov 2024