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Thompson Nashville, by Hyatt

4.5 star property

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Rooftop bar
Creator video
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet friendly
$398
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
401 11th Ave S, Nashville, TN, 37203
  • Place, Broadway
    ‪11 min walk‬
  • Place, Bridgestone Arena
    ‪12 min walk‬
  • Place, Music City Center
    ‪14 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Corner

8.4 out of 10
Very good
(5 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner (Accessible Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Corner (Accessible Shower)

  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Accessible Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Accessible Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

City view

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(7 reviews)
  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

  • 764 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed

9.8 out of 10
Exceptional
(27 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Accessible (Shower)

Studio Suite, Accessible (Shower) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio Suite, Accessible (Shower)

  • 574 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Thompson)

Suite (Thompson) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (Thompson)

8.0 out of 10
Very good
(1 review)
  • 764 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite (Penthouse)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible Shower, Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Accessible Shower, Neighborhood)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Neighborhood)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed (Neighborhood)

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Accessible Shower, Neighborhood View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Accessible Shower, Neighborhood View)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Neighborhood View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds (Neighborhood View)

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Thompson Nashville, by Hyatt

4.5-star hotel in Downtown Nashville
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and 24-hour room service.
Thompson Nashville, by Hyatt offers 224 accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. Premium satellite television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a 24-hour fitness center, a library, and multilingual staff. Parking is available onsite for a surcharge.

Thompson Nashville, by Hyatt is a smoke-free property.

Full breakfasts are available for a surcharge.
LA Jackson - This rooftop bar serves light fare only.
The Marsh House - This restaurant specializes in seafood and serves breakfast, brunch, lunch, and dinner. Open daily.
Killebrew - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 40 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Killebrew
  • LA Jackson
  • The Marsh House

Things to do

  • 24-hour gym
  • Golf
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.19 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 40 for children
  • Valet parking fee: USD 65 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Thompson Nashville Hotel

Reviews

Thompson Nashville, by Hyatt Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 758 out of 1006 reviews
Rating 8 - Good. 164 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

Reviews

10/10 Excellent

Latoya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved It
Stayed 1 night in Jun 2025

10/10 Excellent

Tasharia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First trip to Nashville

The room was clean with a great view. We walked everyday to downtown during our trip. We visited the coffee shop daily and grabbed some baked goods including muffins and scones which was a nice way to Kick off the day. We thoroughly enjoyed our stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Leonid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Jacque

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Stayed in a pet friendly room and the carpet in the hallways was dirty and the rug in the room was dirty. Floor did not look clean either. I understand it was a pet floor but, maybe remove all carpet. I have stayed in lesser pet friendly rooms that were far cleaner.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kim

Stayed 3 nights in Jun 2025

2/10 Terrible

terry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud young crowd lots of open drunk kids language just not a good spot for me if your 20 to 28byour spot
Stayed 1 night in Jun 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel but pricey and the beds are tiny
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn, Memphis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was so friendly and accommodating.
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Everything is VERY pricy! No store or gift shop for basic needs should you forget something. I feel like this property caters to young adults, but that may be just Nashville as a whole. The line to get coffee in the morning was out the door. Wouldn’t choose to stay here when returning to Nashville. Would choose a hotel outside of the downtown area, with more space in the lobby area to find a quiet spot to read or chill on my vacay.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lawrence, Vienna

Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Ryan, Prosper

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
This was a disappointing experience. From start to finish. We pulled up to valet, valet was looking at his phone and never looked up. Another staff dressed more formal stared at our car, walked past and was motioning to walk into the building until my husband rolled the window to ask if this “is where we can valet and unload?”. He still asked “Are you staying here?” Maybe we didn’t fit their ideal clientele. We are parents with two kids in hand. We were never rude and conscience of the kids not being disruptive. We proceed to check in and four staff members at the front desk. No pleasantries or basic customer service. I noticed immediately that the male front desk staff shot a look and chuckle to the staff that assisted us. It’s obvious it had to do with us. There were no one other customers checking in. The aesthetics of the room was very industrial and west elm. Our room was a city view with double beds. The room had a heavy musk/cologne smell. It was either the bedding detergent or a potpourri to set a mood. It was overwhelming. The rug had stains, glass cups were dirty and room was dusty. Leaving was the same service as arriving. The shower was the best amenity of the hotel.
Stayed 1 night in Jun 2025

8/10 Good

Pamela R

Traveled with partner
Liked: Cleanliness, property conditions & facilities
the pillows were terrible and they charged me for a beverage out of the room when I never had a beverage from the room we had 2 bags of chips no drinks.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Have stayed her many times. Great Location. Good staff everywhere except front desk.
Stayed 5 nights in May 2025

8/10 Good

richard

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is convenient to many attractions. Also, very clean and nice gym. I was disappointed as housekeeping would knock on the door several times during the morning. The day of check-out, housekeeping knocked on the door three times between the hours of 9:00AM and 10:30AM. BTW, no swimming pool.
Stayed 6 nights in May 2025

6/10 Okay

Michele

Stayed 3 nights in May 2025

10/10 Excellent

Stephanie, Knoxville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, we really enjoyed the roof top bar !
Stayed 2 nights in May 2025

10/10 Excellent

Rechetta

Stayed 3 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Friendly, clean and efficient
Stayed 4 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Extraordinary staff
Stayed 4 nights in May 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025