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Tru by Hilton Franklin Cool Springs Nashville

2.5 star property

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Photo gallery for Tru by Hilton Franklin Cool Springs Nashville

Reception
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1001 Knoll Top Lane, Franklin, TN, 37067
  • SOAR Adventure Tower
    ‪3 min drive‬
  • Aspen Grove Park
    ‪5 min drive‬
  • The Factory
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 399 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • 229 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Nashville Franklin

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, (1506)
The price is $128
per night
$151 total
includes taxes & fees
Mar 3 - Mar 4
Drury Plaza Hotel Nashville Franklin

About this property

Tru by Hilton Franklin Cool Springs Nashville

Franklin hotel with free breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a business center are onsite. Change of towels is available on request.
Tru by Hilton Franklin Cool Springs Nashville offers 135 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, coffee/tea in a common area, and a convenience store. Complimentary uncovered self parking is available on site.

Tru by Hilton Franklin Cool Springs Nashville is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (38 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Phone accessibility kit
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Franklin Cool Springs Nashville Hotel
Tru by Hilton Franklin Cool Springs Nashville Franklin
Tru by Hilton Franklin Cool Springs Nashville Hotel Franklin

Tru by Hilton Franklin Cool Springs Nashville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 642 out of 850 reviews
Rating 8 - Good. 137 out of 850 reviews
Rating 6 - Okay. 34 out of 850 reviews
Rating 4 - Poor. 20 out of 850 reviews
Rating 2 - Terrible. 17 out of 850 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, clean and comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Alyssa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

marquis

Liked: Cleanliness, amenities, property conditions & facilities
Front desk workers were amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Yeonsu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Angie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted by a wonderful staff that was very pleasant and felt they really liked their job. It was a welcome like " welcome home." Upon entering, it was bright, clean and a fun yet relaxing atmosphere. The room was large with 2 queens and very clean. A nice welcome addressing me personally was playing on the TV. (Nice.) Bathroom was spacious and clean. We had 3 adults in the room and plenty of space. We found excellent food and a couple of quick places nearby to stop at and get a great bite to eat and quick shopping. Last min needs of course at a Walmart less than 2 miles away. The hotels breakfast was perfect from delicious hot eggs, sausage, its own pancake maker with the wave of your hand, to plenty of fruit and a variety of coffees. You all nailed this. If that was not enough, the endless snack bar at the front desk where you can purchase about anything provided a great variety. I travel very often and this was a first for me with Tru by Hilton and I will be seeking more opportunities. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Stayed 2 nights in Nov 2024

8/10 Good

Vickie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Vickie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Rory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and both check in and out were very easy. Room was very clean. Breakfast was very good as well. The only thing i was surprised was the roomwas smaller than i was used to. Overall a very nice stay for the money
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Clean Needed drawers and closet
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience. Fun lobby, good breakfast and convenient location
Stayed 4 nights in Oct 2024

10/10 Excellent

Cameron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the squeezable soaps and the way the room was set up and how clean it was.
Stayed 2 nights in Nov 2024

8/10 Good

Ray

Stayed 3 nights in Oct 2024

10/10 Excellent

joel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very new hotel. Breakfast was good quality for the price of the stay. One morning was bacon. The other sausage. Eggs standard. Automatic pancake maker. Juices and coffee were good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

larry

Stayed 2 nights in Oct 2024

10/10 Excellent

Christen

Traveled with partner
Liked: Property conditions & facilities
My stay was great! Staff is very welcoming and helpful throughout my stay. Parking is good. It is tucked away but it is around plenty of food places if you would rather walk instead of driving. The property was really clean. I recommend this hotel and definitely will stay here again when I visit Nashville again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Easy booking, easy check-in, friendly staff, plenty of parking, quiet area, and clean room.
Stayed 1 night in Oct 2024

8/10 Good

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to all historic areas, town.
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very nice place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pam

Stayed 2 nights in Oct 2024

10/10 Excellent

Dr. Tan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and the breakfast is great! The pancakes are delicious!
Stayed 2 nights in Oct 2024