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WoodSpring Suites Nashville near Rivergate

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WoodSpring Suites Nashville near Rivergate

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Full-size fridge, microwave, stovetop
Check-in/check-out kiosk
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Pet friendly
  • Kitchen
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
122 Liberty Lane, Madison, TN, 37115
  • Rivergate Mall
    12 min walk
  • Drakes Creek Park
    9 min drive
  • Old Hickory Lake
    15 min drive
  • Nashville, TN (BNA-Nashville Intl.)
    28 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

  • 220 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 230 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking (Bathtub)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Candlewood Suites Goodlettsville - Nashville, an IHG Hotel

Pool
Pet friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (389)
The price is $73
per night
$90 total
includes taxes & fees
Jan 6 - Jan 7
Candlewood Suites Goodlettsville - Nashville, an IHG Hotel

About this property

WoodSpring Suites Nashville near Rivergate

Madison hotel with free parking, connected to a shopping center
Along with laundry facilities, this smoke-free hotel has express check-out and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available once per stay.
WoodSpring Suites Nashville near Rivergate offers 121 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Madison hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

WoodSpring Suites Nashville near Rivergate features a vending machine, laundry facilities, and express check-out. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

WoodSpring Suites Nashville near Rivergate is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per week, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit
Parking height restrictions apply

Property is also known as

WoodSpring Suites Nashville Rivergate Hotel Madison
WoodSpring Suites Nashville Rivergate Hotel
WoodSpring Suites Nashville Rivergate Madison
WoodSpring Suites Nashville R
WoodSpring Suites Nashville Rivergate
WoodSpring Suites Nashville near Rivergate Hotel
WoodSpring Suites Nashville near Rivergate Madison
WoodSpring Suites Nashville near Rivergate Hotel Madison

WoodSpring Suites Nashville near Rivergate Reviews

Reviews

6.8
Rating 10 - Excellent. 135 out of 424 reviews" "
Rating 8 - Good. 101 out of 424 reviews" "
Rating 6 - Okay. 56 out of 424 reviews" "
Rating 4 - Poor. 42 out of 424 reviews" "
Rating 2 - Terrible. 90 out of 424 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Sep 2024

8/10 Good

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. It was a plus to have security on the premises. I was on the 3rd floor and could hear everyone around me.
Stayed 4 nights in Sep 2024

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
While the outside of the hotel looks fairly new, the inside is a different story. The rugs need a deep-cleaning, and the rooms could all use a refresh. We had issues with our key cards upon arriving at our room. The front desk clerk had to come up to reset the door lock, and we were glad she did. The room smelled of tobacco smoke, so her being there to witness it could prove we were not responsible. The elevator was questionable at best, and the front desk closed completely overnight. If you are checking out early, there is no one to leave the key cards with, and no Dropbox.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, nice being able to pet cute dogs, clean hotel, I would definitely stay here again. Highly recommend it
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to work. Comfy beds
Stayed 7 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Im addition to a well operated and clean property, the management has been able to assemble a wonderful staff who are consistently friendly and always taking steps to keep the property clean. I would recommend this property to anyone seeking a convenient and safe stay near Nashville for an extended period.
Stayed 7 nights in Aug 2024

2/10 Terrible

Andrew

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the front (Crystal) was the only good thing about the place. She was very helpful and accommodating As far as the hotel There were holes everywhere. Destroyed furniture. Mirrors and toilet were Chipped. Screen was off window and in the room!
Stayed 1 night in Aug 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were welcoming and very nice. Especially Mrs. Cynthia. She made sure all my accomodations were met, and she always kept a smile. The rooms were also clean and spacious. I felt safe and would definitely recommend. 10/10
Stayed 1 night in Aug 2024

4/10 Poor

parker

Stayed 2 nights in Aug 2024

8/10 Good

DeLisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shayla M.V.P
Shayla the assistant manager is wonderful she makes u feel at home and will go above and beyond her job title.
Stayed 7 nights in Jul 2024

2/10 Terrible

Jamie, old Hickory

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Jul 2024

10/10 Excellent

logan

Stayed 1 night in Jul 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Horrible place! I’d like my money back!
Stayed 4 nights in Jul 2024

10/10 Excellent

Crystal Precious

Stayed 2 nights in Jul 2024

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Holly

Traveled with group
Disliked: Staff & service, property conditions & facilities
They ran out of toilet paper and when I called and asked when they would get more the lady said “idk” asked if I would get reimbursed for buying my own and she said very rudely “ma’am by policy we are not required to provide that for you” so you are telling me I spent $486 for 7 nights for me to have to buy my own toiletries. That is normally included in the hotel stay. Asked about towel and they told me I’d have to bring my old towels down and exchange them for mew ones instead of just giving me new ones. Called to talk to the manager and the lady at the desk said the manager was in a meeting and said she would have them call me back. They never did. How can a manger of a company not care enough about the customer to give them a call to address the situation and try to make it right. Felt like the manager didn’t care and brushed it off and pushed it to the side and didn’t make it a priority to make sure customers were taken care of. I will not be coming back to the location ever again. Terrible customer service and managers are to set an example for the employees and seeing as they didn’t even have the decency to reach back out to me and make it right. I will not recommend yall to anyone ever
Stayed 7 nights in Jul 2024

2/10 Terrible

Marqus

Stayed 1 night in Jul 2024

6/10 Okay

Donetria

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jul 2024

4/10 Poor

Ashley

Stayed 1 night in Jun 2024

4/10 Poor

Latasha

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
I feel like the hotel was more for people who wanted to stay long-term a customer service when I first got there to check in was on her phone and very rude
Stayed 1 night in Jun 2024

2/10 Terrible

Mickaela

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried checking in and the front desk had a window covering it. A guy smoking inside said he could help us get checked in. The entire property was dirty. There were a million piles of dog poop int he grass and trash everywhere. Inside was equally gross. There were stains on the walls and in the elevator. The carpet was severe stained in the hallways. The entire building constantly smelled like cigarettes. The rooms had VERY thin ceilings and we could hear our upstairs neighbors alllll day and night. The floors were sticky when we got there and the drawers in the kitchen were sticky on the inside. There was always dogs running around off leash out side. It was such an uncomfortable stay for me as a young woman. I would never stay there without someone else with me as the other guests often seemed high and sometimes aggressive.
Stayed 7 nights in Jun 2024

6/10 Okay

Luke

Liked: Staff & service
Good but hallways smelled like smoke.
Stayed 3 nights in Jun 2024

4/10 Poor

Rick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice from the outside but the inside was not clean. The building had odors of pet and old cooking grease.
Stayed 2 nights in Jun 2024