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Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

On the beach, white sand, sun loungers, beach towels
Poolside bar
Poolside bar
Reception hall
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • All inclusive
  • Bar
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
6307 Casino Drive, Paradise Island, New Providence, 0
  • Cabbage Beach
    ‪2 min walk‬
  • Atlantis Casino
    ‪10 min walk‬
  • Versailles Gardens
    ‪11 min walk‬
  • Paradise Island (PID)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

  • 334 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 334 sq ft
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Ocean View (Superior | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior | C)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Junior Suite, Ocean View (Superior | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior | B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Sea View (E)

  • Partial sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (C)

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (B2C-US)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (C)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite (Special | B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Suite (Special | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Ocean View (B2C-CA)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • 484 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

View all photos for Standard Suite (Special | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Suite (Special | C)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (C)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Ocean View (L)

  • 753 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Family Suite, Ocean View (C)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Ocean View (C)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (E)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior, U)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Lateral Sea View - E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite (Lateral Sea View - E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Ocean View (U)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Superior E)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior E)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior (L))

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior (L))

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (U)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (U)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Superior, B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (Superior, B2C-US)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Family Suite, Ocean View (B2C-US)

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Oceanfront (B2C-US)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite (U)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • 334 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

View all photos for Junior Suite, Oceanfront (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (Superior | C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 334 sq ft
  • Sleeps 6
  • 2 King Beds OR 4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior (L))

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Quadruple Suite With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Quadruple Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Junior With Ocean View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Partial Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Superior With Sea View

  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

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Exterior

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Pool
Breakfast included
All inclusive
Spa
3.6 out of 5, Good, (1634)
The price is $382
per night
$458 total
includes taxes & fees
Feb 17 - Feb 18
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About this property

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive

4-star Paradise Island property walkable to Cabbage Beach
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Paradise Island - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive offers 379 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and body treatments.
Hotel Riu Palace Paradise Island - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive property also offers spa services, a terrace, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Atlantic - This buffet restaurant serves breakfast and dinner.
Tengoku - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Kulinarium - This restaurant serves dinner only. Open daily.
Bahamas - This restaurant serves lunch and dinner. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atlantic
  • Bahamas
  • Krystal
  • Kulinarium
  • Tengoku

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Paradise Island
Palace Paradise Island
Paradise Island All Inclusive
Paradise Island Riu
Paradise Island Riu All Inclusive
Paradise Island Riu Palace
Riu Palace Paradise Island
Riu Palace Paradise Island All Inclusive Adults
Riu Paradise Island
Riu Paradise Island All Inclusive
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island All Inclusive
Riu Paradise Inclusive Adults
Riu Palace Paradise Island All Inclusive Adults Only
Riu Palace Paradise Island Adults Only All Inclusive

Hotel Riu Palace Paradise Island - Adults Only - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1173 out of 2788 reviews" "
Rating 8 - Good. 799 out of 2788 reviews" "
Rating 6 - Okay. 420 out of 2788 reviews" "
Rating 4 - Poor. 213 out of 2788 reviews" "
Rating 2 - Terrible. 183 out of 2788 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was the BEST hotel I’ve ever stayed at. We Nov 1-3rd so it was a little windy, but weather was still beautiful. Check in took a while but the wait wasn’t even a bother due to the hotel being all inclusive. I have 0 complaints and WILL be visiting again
Stayed 2 nights in Nov 2024

10/10 Excellent

Pia, East Orange

Stayed 3 nights in Oct 2024

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was amicable but hotel is in poor condition. Needs plenty renovations. Many different failures in my hotel room. Safety box didn’t work, lightbulb was off, TV remote batteries old. Too many flaws. I had been in different Riu Hotels in Cancun. Much better hotel shape, better service - top of the line. This hotel food & drinks were not good at all.
Stayed 4 nights in Oct 2024

10/10 Excellent

Essam

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice food stuff and vary clean
Stayed 3 nights in Oct 2024

2/10 Terrible

javier

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

milton a, Benton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful, especially Linda at the front desk. Buffet was very good.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ondia Williams

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Jay

Stayed 6 nights in Oct 2024

6/10 Okay

Salvatore Frank

Traveled with family
Liked: Cleanliness, staff & service
Needs upfating better quality alcohol and better quantity food. Service was great
Stayed 3 nights in Oct 2024

2/10 Terrible

Christine

Traveled with family
Disliked: Staff & service, amenities
3 ppl, “family suite” it’s really two rooms Oct 23-29. Weather 85*, very windy, sea violent with 5’ waves making the pool the only choice for swimming – except the pool closed day 2. Have to make dinner reservations in advance, ALL “sold out”. Finally got a dinner reservation for night #4. Only got reservations for 2 of 6-night stay. THIS IS FRAUD - charging for services they do not provide. Rather than be helpful, staff EVERYWHERE was nasty - about everything. When asking for information- no one knows anything. Rather than smile as staff denies any inquiry or request, responses are abrupt and nasty - with no alternatives or apology. Front desk gives you “complaint” email cards instead of addressing your complaint – complaints must be frequent if they have these cards ready to go. Day 3 the pool is FREEZING, offered no explanation, apology or if/when it would re-open. No pool the rest of our stay. The smaller bar pool -murky, dirty water due to everyone being in it and it was too crowded to move or swim if you braved the scum floating on the water. Meal descriptions/labels throughout buffet are in microscopic print. Asked “customer service” desk for directions to water taxi, she said “head towards the bridge”. Greeted by bartenders with “what do you want?” if we were greeted at all. Our room keys failed multiple times. WORST STAY EVER.
Stayed 6 nights in Oct 2024

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nders.Cockroches in my room. No atm.told me tgey upgraded me room. I was over another roof with noisy fans. Staff was rude especially barte
Stayed 5 nights in Oct 2024

10/10 Excellent

Kristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everything was awesome! Everyone was always waiting to help us and did not seem expectant of a tip. The nightly entertainment was so fun! Our room was so nice and the staff always brought anything we needed quickly. We will definitely visit again!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Blanca A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great the food excellent ..... LA LINDA best person you can have in your business IM GOING BACK
Stayed 2 nights in Oct 2024

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Junior, Montegobay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
needs better entertainment
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service
Staff was friendly and helpful
Stayed 7 nights in Oct 2024

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le doy 5 estrellas,la comida muy buena bastante variedad, el staff muy amable, la muchacha del front desk La Linda súper amable. Super recomendado, definitivamente un lugar que es para repetir
Stayed 2 nights in Oct 2024

6/10 Okay

Robert

Liked: Property conditions & facilities
Stayed 7 nights in Oct 2024

6/10 Okay

ANTHONY

Traveled with group
Liked: Staff & service
Disliked: Amenities
There are many issues with the Riu Palace. Let’s start with the food. The food was less than average. Meals were consistently cold and not the greatest quality. The hotel does not offer airport transportation. They also do not have a gift shop or ATM machine. If you need any essential items you must walk across the street to the convenience store. I needed shaving cream and the store didn’t even sell it. The pool areas were very noisy and were as basic as it comes. The landscaping on the grounds did not show off any of the island beauty. And the rooms and the entire hotel was always very cold. If you did not have pants or a sweater you could freeze your butt off.
Stayed 4 nights in Oct 2024

6/10 Okay

Michelle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Average food. No ATM on property. No convenience store in the hotel. Pool needs to be repositioned and added shapes.
Stayed 4 nights in Oct 2024

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
I liked the property. But as with other Riu properties, the wait staff discriminates. This needs fixingblatant how
Stayed 4 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Forget the restaurants, get the poolside jerk chicken from noon til 3pm
Stayed 7 nights in Oct 2024

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Gelono, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was great.
Stayed 5 nights in Sep 2024