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Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

4.5 star property

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On the beach, white sand, sun loungers, beach umbrellas
Exterior
7 outdoor pools, pool umbrellas, sun loungers
Exterior
East Bay Zen Garden Walkout Club Level Room (WC) | Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • All inclusive
  • Room service
  • Parking included

Explore the area

Map
West Bay Street, Cable Beach, Nassau, New Providence, 13005
  • Cable Beach
    ‪5 min walk‬
  • Baha Bay Water Park
    ‪14 min walk‬
  • Lake Cunningham
    ‪16 min walk‬
  • Nassau (NAS-Lynden Pindling Intl.)
    ‪9 min drive‬

Room options

View all photos for West Bay Swim-up Oversized Club Level Junior Suite (HSUP)

West Bay Swim-up Oversized Club Level Junior Suite (HSUP) | View from room

West Bay Swim-up Oversized Club Level Junior Suite (HSUP)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Beachfront Swim-up Butler Suite (BSUP)

East Bay Beachfront Swim-up Butler Suite (BSUP) | View from room

East Bay Beachfront Swim-up Butler Suite (BSUP)

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Premium (PE)

East Bay Premium (PE) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Premium (PE)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Poolside Walkout Club Level Room (PC)

East Bay Poolside Walkout Club Level Room (PC) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Poolside Walkout Club Level Room (PC)

  • Sleeps 2
  • 1 King Bed

View all photos for Island Village One Bedroom Butler Villa Suite w/ Balcony Tranquility Soaking Tub (VS1)

Island Village One Bedroom Butler Villa Suite w/ Balcony Tranquility Soaking Tub (VS1) | View from room

Island Village One Bedroom Butler Villa Suite w/ Balcony Tranquility Soaking Tub (VS1)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Honeymoon Zen Garden Room (HH)

East Bay Honeymoon Zen Garden Room (HH) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Honeymoon Zen Garden Room (HH)

  • Sleeps 2
  • 1 King Bed

View all photos for Island Village Club Level Junior Villa Suite w/ Outdoor Tranquility Soaking Tub (VJS)

Minibar, in-room safe, soundproofing, iron/ironing board

Island Village Club Level Junior Villa Suite w/ Outdoor Tranquility Soaking Tub (VJS)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Oceanview Grande Luxe (OB)

East Bay Oceanview Grande Luxe (OB) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Oceanview Grande Luxe (OB)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Oceanview Premium (LO)

Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Oceanview Premium (LO)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Honeymoon Beachfront Butler Suite (BP)

Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Honeymoon Beachfront Butler Suite (BP)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Oceanview Luxury (GL)

Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Oceanview Luxury (GL)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Beachfront Club Level Room (BC)

Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Beachfront Club Level Room (BC)

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Island Village Walkout Butler Hideaway Villa Suite w/ Private Pool (VPS)

Island Village Walkout Butler Hideaway Villa Suite w/ Private Pool (VPS) | View from room

Island Village Walkout Butler Hideaway Villa Suite w/ Private Pool (VPS)

  • Sleeps 2
  • 1 King Bed

View all photos for Island Village One Bedroom Butler Villa Suite w/ Private Pool (V1PP)

Island Village One Bedroom Butler Villa Suite w/ Private Pool (V1PP) | Minibar, in-room safe, soundproofing, iron/ironing board

Island Village One Bedroom Butler Villa Suite w/ Private Pool (V1PP)

  • Sleeps 2
  • 1 King Bed

View all photos for Island Village One Bedroom Walkout Butler Villa Suite w/ Private Pool (VPP)

Island Village One Bedroom Walkout Butler Villa Suite w/ Private Pool (VPP) | View from room

Island Village One Bedroom Walkout Butler Villa Suite w/ Private Pool (VPP)

  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Honeymoon Oceanview One Bedroom Butler Suite (WS)

Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Honeymoon Oceanview One Bedroom Butler Suite (WS)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Zen Garden Room (GV)

Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Zen Garden Room (GV)

  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Honeymoon Hideaway Swim-up Crystal Lagoon Zen Butler Suite (ZSS)

West Bay Honeymoon Hideaway Swim-up Crystal Lagoon Zen Butler Suite (ZSS) | View from room

West Bay Honeymoon Hideaway Swim-up Crystal Lagoon Zen Butler Suite (ZSS)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Zen Garden Walkout Club Level Room (WC)

East Bay Zen Garden Walkout Club Level Room (WC) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Zen Garden Walkout Club Level Room (WC)

  • Sleeps 2
  • 1 King Bed

View all photos for Island Village Honeymoon Luxury Villa Room (LVR)

Island Village Honeymoon Luxury Villa Room (LVR) | Minibar, in-room safe, soundproofing, iron/ironing board

Island Village Honeymoon Luxury Villa Room (LVR)

  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Grande Luxe Walkout Oversized Club Level Junior Suite (WJS)

West Bay Grande Luxe Walkout Oversized Club Level Junior Suite (WJS) | Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Grande Luxe Walkout Oversized Club Level Junior Suite (WJS)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Honeymoon Oceanview Club Level Room (HC)

East Bay Honeymoon Oceanview Club Level Room (HC) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Honeymoon Oceanview Club Level Room (HC)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Oceanfront Penthouse One Bedroom Butler Suite (PWS)

Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Oceanfront Penthouse One Bedroom Butler Suite (PWS)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Honeymoon Oceanview Club Level Suite (JS)

Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Honeymoon Oceanview Club Level Suite (JS)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Honeymoon Club Level Oversized Junior Suite (HG)

West Bay Honeymoon Club Level Oversized Junior Suite (HG) | Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Honeymoon Club Level Oversized Junior Suite (HG)

  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Oceanview Penthouse Club Level Suite (PJS)

Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Oceanview Penthouse Club Level Suite (PJS)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

Property in Cable Beach
Catch some rays at the beach or spend the day relaxing at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Housekeeping is available on request.
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only offers 404 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

7 outdoor swimming pools are on site along with outdoor tennis courts and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Lane Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Sandals Royal Bahamian - ALL INCLUSIVE Couples Only you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers outdoor tennis courts, a sauna, and a fitness center. Onsite self parking is complimentary.

Sandals Royal Bahamian - ALL INCLUSIVE Couples Only is a smoke-free property.

Butch's Island Chop House - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Kimonos Restaurant - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Plume - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Tesoro - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Aralia House - This restaurant specializes in seafood and serves lunch only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 8 bars/lounges
  • A beach bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aralia House
  • Butch's Island Chop House
  • Kimonos Restaurant
  • La Plume
  • Tesoro

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Piano
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa tub

Accessibility

  • Elevator

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property caters to couples, including same-sex couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property caters to couples.

We should mention

Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Bahamian
Sandals Resort Royal Bahamian
Sandals Royal Bahamian
Sandals Royal Bahamian Nassau
Sandals Royal Bahamian All Inclusive Resort Nassau
Sandals Royal Bahamian All Inclusive Resort
Sandals Royal Bahamian All Inclusive Resort Couples Nassau
Sandals Royal Bahamian Couples
Sandals Royal Bahamian All Inclusive Resort Couples
Sandals Royal Bahamian All Inclusive Couples Nassau
Sandals Royal Bahamian All Inclusive Couples
Sandals Royal Bahamian All Inclusive Resort Couples Only
dals Royal Bahamian Inclusive
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only Nassau

Sandals Royal Bahamian - ALL INCLUSIVE Couples Only Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 347 out of 774 reviews
Rating 8 - Good. 224 out of 774 reviews
Rating 6 - Okay. 109 out of 774 reviews
Rating 4 - Poor. 53 out of 774 reviews
Rating 2 - Terrible. 41 out of 774 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bradley Taylor, Saint Petersburg

Stayed 5 nights in Oct 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 3 nights here in celebration of my 40th birthday. The grounds were lovely, as was our room. We had a wonderful view of the ocean! I also liked that everything on the resort was easily accessible. The AC unit was great and kept the room cool and comfortable. The mini bar included wine, soda, juice, water and tea/coffee. The bed was spacious and very comfortable. Upon entering our room, we noticed that we were only given 1 washcloth. We made multiple requests to the front desk but didn't receive additional washcloths until the following day. We encountered a few issues with the water in the room.It would shut off during our showers, especially during the morning hours. We also experienced some Wi-Fi connectivity issues which the staff was able to resolve in a day. I also had a small issue securing lounge chairs with umbrellas on the beach. It seemed as though all of the lounges with umbrellas were reserved for the guests with butler service. There should be more lounge chairs with umbrellas available for all guests. One of my favorite features was the food trucks, one of which had fresh cookies daily. I loved the oatmeal raisin ones! Overall, the staff was friendly, the food and drinks were good and we enjoyed our stay.
Stayed 3 nights in Nov 2024

8/10 Good

Jaclyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! My only complaint is that there aren’t enough seats around the pool area and if you do want chairs, you need to wake up very early to snag them before others start to save them for themselves for later. Everyone was super friendly, the food was delicious and very convenient. Beautiful place to stay with a lot of options!
Stayed 4 nights in Nov 2024

6/10 Okay

Diane

Liked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Christopher, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Cynthia, Spring Hill

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the property was nice, and the rooms were excellent accommodations. However, the staff was really hit and miss. Some were fantastic, and some were terrible. The bartenders at the pool bars often ignored guest and you could wait for minutes to get any service at all. We were with a group and one afternoon went to an outdoor lunch spot....we moved a couple of tables together and they were extremely rude telling us to leave. The piano bar was fun.
Stayed 3 nights in Nov 2024

6/10 Okay

Keith

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Although it is an all inclusive resort make your reservations for dinner before arrival. We couldnt get into the best places upon arrival due to being booked solid. Room service was non existent for our room even though we was suppose to have it daily. We had to ask staff for towels daily. In a 4 night stay they never came in to even empty our garbage. Also if your not in a butler room get to the pool early because most chairs are reserved for butler room or higher guests. I can say the staff was helpful with directions etc during our stay. Had to call in room dining several times to get them to finally answer the phone and take our orders, then missed dinner items every time. Over all a less than grand adventure that we saved all year to enjoy.
Stayed 4 nights in Nov 2024

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chase

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort 5 out of 5. Food and cleanliness is off the charts
Stayed 6 nights in Oct 2024

10/10 Excellent

Amy Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Honeymooned here and was a great experience
Stayed 6 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Morrazel

Traveled with partner
Disliked: Amenities
Great staff but butlers are assigned to many guess at once which interfered with their availability room was much smaller than expected for price with the exception of the private pool but also with very basic amenities such as no microwave no shower door to close no smart tv which means no access to streaming services and charge outrageous prices to rent out of date movies hopefully when I travel to other locations I have a better experience
Stayed 3 nights in Sep 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The activities offered are great and the shopping trip that you can add on was a great experience. The resort was beautiful and majority of the staff were very friendly. We wish the resort had an ATM due to vendors coming in and the ATM across the street not accepting our card issuers. We found two small cockroaches in the bathroom during our stay so just be careful so you don’t bring any home. Overall an amazing trip and will be booking another Sandals in the future!
Stayed 7 nights in Sep 2024

8/10 Good

Ian, Los Angeles

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Shauna

Stayed 3 nights in Aug 2024

10/10 Excellent

Kay

Traveled with partner
Liked: Amenities
Excellent staff and service. Great location.
Stayed 5 nights in Sep 2024

10/10 Excellent

Randy

Stayed 3 nights in May 2024

10/10 Excellent

Lisa Jo

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely stunning and gorgeous! It was so well kept! Absolutely everyone, no matter what their job was there ,was extremely friendly and kind and willing to do anything they could to make your stay great! The food in every restaurant we ate at was absolutely delicious and servedso beautifully. No matter who served us they were so kind! We were so impressed and we had such a good time. We were there for five days! We were never bored even just meeting someone in the hall, they would say good morning or good evening or can I do anything for you Love the fact that there was a quiet pool and another pool if you wanted more action. Love the fact that it was only 21 and older so you didn’t have to listen to kids. The variety of foods were outstanding and every restaurant was different! I cannot say enough good things about Sandals!!!! They had shows at night that were so entertaining! Everything was just gorgeous! They went out of your way to set things up for you and make everything so easy so you didn’t have to do a thing! They treated us like a king and a queen! Whatever you wanted even if it was more work for them to go get, they did it for you!!! It was the most perfect vacation place we have ever been to! From the resort itself to everyone that worked there to the restaurants to the shopping to the grounds to the wonderful rooms, to the ability to take you to another part of the island. I absolutely highly highly recommend this resort!!!!!
Stayed 4 nights in Sep 2024

2/10 Terrible

Jirarat, South River

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Balls of hair in the carpet, that was never removed after addressing it 3 times. Found cockroaches behind the fridge. Addressed with manager. Nothing was done except spraying the room. Did not provide us with a different room or any accommodation. Told us that him and the director will see us before we leave...never saw them!
Stayed 4 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the organization. From the service at the airport office, the transportation, the handling of our luggage and the service at check in - check out. We loved the food, the facilities, the pools, the sea. The only thing that was perhaps missing was having someone who speaks Spanish. Luckily we found an intern named Alan who spoke Spanish and helped us a lot. Although the staff who attended to us did not speak Spanish, they made a great effort to understand us and for us to understand them, but there are always some details, especially when one has just arrived that one likes to hear in their own language so as not to miss anything. Once one is enjoying the services of the resort it is easier to make oneself understood. For the rest, except for a waitress who surely got nervous because she did not understand us, everything was excellent. This resort is excellent for couples or groups of friends looking for a quiet and pleasant time.
Stayed 3 nights in Aug 2024

2/10 Terrible

Ludmila Nikolaeva

Stayed 7 nights in Aug 2024