Grand Mercure Nasu Highlands Resort & Spa

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Where to?

Dates

July 2025

August 2025

Daily buffet breakfast (JPY 3960 per person)

Deluxe Suite, Multiple Beds | Iron/ironing board, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
All inclusive
Breakfast available
24/7 front desk
Laundry
Parking included

Explore the area

4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302

Nasu Rindo Lake
‪9 min walk‬
Nasu Safari Park
‪8 min drive‬
Nasu Highland Park
‪16 min drive‬
Fukushima (FKS)
‪45 min drive‬

Room options

Classic Room, 2 Twin Beds

Sleeps 4
2 Twin Beds

Classic Room, 2 Twin Beds, Mountain View

Sleeps 6
2 Twin Beds

Deluxe Suite, Multiple Beds

Sleeps 8
4 Twin Beds

Classic Room, 2 Twin Beds

Good

388 sq ft
Sleeps 8
2 Twin Beds

Superior Room, 2 Twin Beds

Very good

388 sq ft
Sleeps 8
2 Twin Beds

Classic Japanese Style Room

Good

388 sq ft
Sleeps 10
4 Twin Futons

Classic Family Style Room

Very good

Sleeps 10
4 Twin Beds

Similar properties

Pet friendly
Parking included
Free WiFi
Restaurant

$171 nightly

All taxes and fees included in total

About this property

Grand Mercure Nasu Highlands Resort & Spa

4-star Nasu hotel close to Nasu Rindo Lake

A restaurant, a sauna, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite. Housekeeping is available on request.

Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. In addition to hot springs, Grand Mercure Nasu Highlands Resort & Spa features a sauna and a seasonal outdoor pool. 6 meeting rooms are available. This family-friendly hotel also offers a children's pool, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Grand Mercure Nasu Highlands Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Le　SENSORIEL - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

All inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
A coffee shop/cafe
A restaurant

Restaurants on site

Le　SENSORIEL

Things to do

Arcade/game room
Children's pool
Hot springs
Playground
Sauna
Seasonal outdoor pool
Shopping

Family friendly

Arcade/game room
Children's pool
Laundry facilities
Mini-fridge
Playground
Seasonal outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Vending machine

Guest services

Housekeeping (on request)

Business services

6 meeting rooms
Conference space

Outdoors

Garden

Spa

Hot springs
Public indoor bath (no minerals)
Public outdoor mineral hot springs (onsen)
Separate men/women areas in public bath
Yukata (Japanese robes)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)

Banquet hall
Designated smoking areas

Room amenities

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

Flat-screen TV

Food and drink

Mini-fridge

Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately JPY 3960 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

A car is recommended for transportation to and from this property

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu

Rindoko Royal Hotel

Rindoko Royal Nasu

Rindoko Royal

Rindoko Royal Hotel Japan/Nasu-Gun

Royal NASU

Royal Hotel Nasu Japan/Nasu-Gun

Royal Hotel NASU

Mercure Nasu Highlands & Nasu

Grand Mercure Nasu Highlands Resort & Spa Nasu

Grand Mercure Nasu Highlands Resort & Spa Hotel

Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Grand Mercure Nasu Highlands Resort & Spa Reviews

8.4

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

SAYURI

Nov 30, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Oct 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent Serene child friendly

Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Traveled with family and small children

Aug 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!

Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family

Aug 24, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.

Stayed 1 night in Aug 2020

10/10 Excellent

miho

Traveled with family

Apr 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

10/10 Excellent

??

Apr 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2025

10/10 Excellent

??

Apr 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

グランドメルキュールのスタッフの方々はとてが親切にしてくださってホテル内は過ごしやすかったです

Stayed 1 night in Apr 2025

8/10 Good

Futoshi

Apr 14, 2025

Liked: Staff & service

食事が美味しくて良かったです。幸せでした。

Stayed 1 night in Apr 2025

10/10 Excellent

YUKO

Apr 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

8/10 Good

HIRONOBU

Traveled with family and small children

Apr 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

子供の遊び場所が大変良かったです。子供連れが多いはずです。また、オールインクルーシブで到着後のビール、おつまみも美味しく特に日光ラスクだと思いますが、美味しかったです。難点として朝ごはんの時間が待ち時間が長くて大変でした、、、

Stayed 1 night in Mar 2025

6/10 Okay

??

Traveled with family and small children

Apr 5, 2025

Disliked: Amenities

ビールをたくさん飲むつもりで楽しみにしていたのに、ウェルカムドリンクと夕食の時にしか用意されておらず、ガッカリしました。温泉後の喉をビールで潤したかったです。バーにも、限られた酒類しかないなんて。飲むものが無く、結局は売店で缶ビールなどを買う羽目に。こちらに泊まったら飲み物には困らないと思っていましたので残念でした。

Stayed 1 night in Apr 2025

10/10 Excellent

Koichi

Traveled with family and small children

Apr 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

非常に良かったです。また行きたい。

Stayed 1 night in Mar 2025

8/10 Good

Yuko

Traveled with family and small children

Apr 2, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ホテルの方々はとても親切でキレイな所でした。到着時間よりも早く着いてしまいましたが、ウェルカムドリンクも頂けて、とても満足しています。

Stayed 1 night in Mar 2025

8/10 Good

YOSHITARO

Traveled with family

Apr 1, 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Emiko

Mar 31, 2025

Stayed 1 night in Mar 2025

4/10 Poor

Keiko

Mar 31, 2025

Liked: Property conditions & facilities

Stayed 1 night in Mar 2025

8/10 Good

Hidetoshi

Traveled with family and small children

Mar 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

コスパは非常に良い。 2回目以降のホテルのシステムを理解してからの方がより満足できるかも。

Stayed 1 night in Mar 2025

8/10 Good

masao

Mar 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

8/10 Good

Akihito

Mar 25, 2025

Stayed 1 night in Mar 2025

2/10 Terrible

Matsuri

Traveled with family and small children

Mar 25, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

入口とに公園みたいな広場があり喜んでました。入ってすぐにもこどもが遊べるスペースがありました。ウェルカムドリンクのコーナーが充実していてドライスナックやラスクがおいしかった。ただナイトタイムは子連れだらけでゆっくりなんてできません。ワンドリンクくらい部屋にもって行けた方が静かに過ごせる空間になるんじゃないかと思いました。隠れてドリンクもっていく人がたくさん見受けられました。時間になっても取りに行く客が多くスタッフはかわいそうでした。大浴場はゆったりしてました。ドライヤーはリファでなくパナソニックのドライヤーでした。バイキングはチェックイン時間で予約になっていて16:00でチェックインしたら19:30の最終でがっかりした。時間になり楽しみに行っても皿は空で盛っていく物がなくて困った。補充が遅く時間内に食べれない。時間きれで食べきれず残したのが心残り。トングはベタベタ、しゃぶしゃぶお湯が汚いし交換一切しないので高そうな肉がかわいそうでした。、刺身においては品切れ。そそくさと札を隠しありえない。スタッフに伝えたら謝罪があり、翌日の朝食はちゃんとしてました。片付けはテキパキとしててよかったです。もっと早くしてほしかったです。フロントやバイキング会場のトイレは替えのトイレットペーパーの芯と袋が散乱、ゴミ箱溢れて汚い。個室にゴミ箱ダストボックスあれば見た目きれいになったのにな。春休みの時期で平日でもたくさん人がいるのも分かりますが、スタッフ不足が否めません。いざ寝ようと思ったら常夜灯がきれてがっかり。廊下つけて寝ました。二度と行かないと思いました。星がたくさんついていたので期待が高かった分がっかりが多かった。星もつけたくない。ただ高い金を払わされました。マナーの悪い客もたくさんいたのは事実です。もう少し促すポップがあっても良いのでは。さばけないだけの客を入れたのがミスなのだと思った。

Stayed 1 night in Mar 2025

8/10 Good

MAI

Traveled with family and small children

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

子どもが遊ぶスペースがあり、子どもたちが楽しく遊んでいました。

Stayed 1 night in Mar 2025

8/10 Good

masayuki

Mar 20, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Mar 2025

6/10 Okay

Haruka

Mar 15, 2025

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family

Mar 12, 2025

小さい子供連れのファミリーが泊まりやすいホテルだと思います。

Stayed 1 night in Mar 2025

10/10 Excellent

shouhei

Traveled with family and small children

Mar 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

ウェルカムドリンクに感動しました

Stayed 2 nights in Mar 2025

Grand Mercure Nasu Highlands Resort & Spa

Choose dates to view prices

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Reviews

Popular amenities

Explore the area

Room options

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Mountain View

Classic Room, 2 Twin Beds, Mountain View

View all photos for Deluxe Suite, Multiple Beds

Deluxe Suite, Multiple Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds

View all photos for Classic Japanese Style Room

Classic Japanese Style Room

View all photos for Classic Family Style Room

Classic Family Style Room

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About this property

Grand Mercure Nasu Highlands Resort & Spa

All inclusive details

Awards and affiliations

Languages

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

Very Good

8.2/10

8.2/10

7.8/10

8.0/10

8.2/10

Reviews

10/10 Excellent

SAYURI

SAYURI

10/10 Excellent

Pavel

Pavel

10/10 Excellent

Ya Qi Jessica

Ya Qi Jessica