Grand Mercure Nasu Highlands Resort & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Sports facility
Exterior
Sports facility
Daily buffet breakfast (JPY 3960 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
$94
Sep 30 - Oct 1

Explore the area

View in a map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Rindo Lake
    ‪9 min walk‬
  • Nasu Safari Park
    ‪8 min drive‬
  • Nasu Highland Park
    ‪16 min drive‬
  • Fukushima (FKS)
    ‪45 min drive‬

Room options

Classic Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Classic Room, 2 Twin Beds, Mountain View

  • Sleeps 6
  • 2 Twin Beds

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Twin Beds

Classic Room, 2 Twin Beds

7.4 out of 10
Good
(12 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(10 reviews)
  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

Classic Japanese Style Room

7.2 out of 10
Good
(15 reviews)
  • 388 sq ft
  • Sleeps 10
  • 4 Twin Futons

Classic Family Style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 10
  • 4 Twin Beds

Similar properties

About this property

Grand Mercure Nasu Highlands Resort & Spa

4-star Nasu hotel close to Nasu Rindo Lake
A restaurant, a sauna, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite. Housekeeping is available on request.
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. In addition to hot springs, Grand Mercure Nasu Highlands Resort & Spa features a sauna and a seasonal outdoor pool. 6 meeting rooms are available. This family-friendly hotel also offers a children's pool, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Grand Mercure Nasu Highlands Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Le SENSORIEL - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

All inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3960 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 154 out of 373 reviews
Rating 8 - Good. 149 out of 373 reviews
Rating 6 - Okay. 48 out of 373 reviews
Rating 4 - Poor. 15 out of 373 reviews
Rating 2 - Terrible. 7 out of 373 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

10/10 Excellent

Yoshiharu

Stayed 1 night in May 2025

8/10 Good

Ayumi

Stayed 1 night in May 2025

10/10 Excellent

Momoko

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
ウェルカムドリンクコーナーが充実しててよかったです。 バイキングは以前の方が子供向けのコーナーが充実していた気がしました。
Stayed 1 night in May 2025

4/10 Poor

SHOJI

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

大人利用にも配慮を

オールインクルーシブということで利用させていただきました。事前に子供が多いとの口コミはありましたが、それほど問題ないかと利用したのですが、(仕方のない部分ありますが)かなり騒がしかったです。 せめて乳幼児のエリアと大人だけのエリアを分けて対応いただきたかったです。 特にラウンジが夜の時間帯で、ホテルの方もアナウンスしてくださりましたが、ゲームコーナーや子供の遊ぶエリアが近かったこともあり、なかなかルールを守っていただける状況ではなかったです。 親ものんびりしたいというのはわかりますので、せめてエリアを分ける、また夜の時間帯は、ドリンクコーナーは大人だけが入ることができるなどの設定をされたほうが良いかと思いました。 あと、チェックアウトが11時で、入浴も11時までに設定しているので、温泉ラウンジの飲み物や、一般ラウンジの飲み物は11時まで利用できるようにしていただきたかったです。
Stayed 1 night in May 2025

8/10 Good

??

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
和室に宿泊したのですが、敷布団が薄く、よく眠れませんでした。また、部屋のウォシュレットが壊れていました。食事の席の予約がわかりませんでした。 その他は子供の遊ぶところが屋外と屋内にもあり、観光施設からも近く満足しました。
Stayed 2 nights in May 2025

10/10 Excellent

Hidemi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
家族4人、和洋室のファミリールームを利用しました。子どもは添い寝でいいかなーと思ってましたが、ベッド2つある他、和室の方にも布団が2つ用意してあり、子ども達は安心して寝る事ができました。3歳の娘は、室内の遊び場が気に入り、飽きずにずっと遊んでいました。お風呂も、子ども用のバスチェアや、ベビーバスなども用意してあり、オムツでも入れるのが嬉しい点でした。朝食ブッフェは種類が沢山あり、満足いくまで食べました。また利用したいです。
Stayed 1 night in May 2025

8/10 Good

Takeshi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供の遊び場があり家族連れにはとてもよかったです。
Stayed 1 night in May 2025

6/10 Okay

YOKO

Traveled with family and small children
Liked: Cleanliness
ゴールデンウィークで夕食のビュッフェが1万円くらいと聞いたので、朝食だけにしました。那須ならではのものは少なく、ビジネスホテル並みの食事で少し残念でした。スムージーも水っぽく薄かったです。
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Koichi

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
以前八ヶ岳にも連泊で伺い、とても良かったので今回も家族で連泊しました。全体的に満足度高かったのですが、1)連泊だと毎日同じご飯なので変化が欲しい、2)サラダ(ミニトマト)にカビが生えていたのが残念でスタッフの方にお伝えしました。
Stayed 4 nights in Apr 2025

8/10 Good

Azusa

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
子供の遊び場がありとても有意義に過ごすことができました!ウェルカムドリンクもアルコールからコーヒーやジュースまでおつまみもありどれもおいしかったです。 お部屋は階ごとで綺麗さは変わっていそうです。私が泊まったお部屋は少し壁紙にシミや床に飲み物をこぼした跡などがありましたが、不便なく過ごせています。ご飯の席も優遇が効いている場所もあり良かったです。バイキングは全て美味しいです!ただ、目玉商品があればいいのかなと思いました。 またぜひ利用したいです!
Stayed 1 night in Apr 2025

4/10 Poor

Emiko

Stayed 1 night in Apr 2025

10/10 Excellent

ITSUKI

Stayed 2 nights in Mar 2025

10/10 Excellent

miho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
グランドメルキュールのスタッフの方々はとてが親切にしてくださってホテル内は過ごしやすかったです
Stayed 1 night in Apr 2025

8/10 Good

Futoshi

Liked: Staff & service
食事が美味しくて良かったです。 幸せでした。
Stayed 1 night in Apr 2025

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

HIRONOBU

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供の遊び場所が大変良かったです。子供連れが多いはずです。また、オールインクルーシブで到着後のビール、おつまみも美味しく特に日光ラスクだと思いますが、美味しかったです。 難点として朝ごはんの時間が待ち時間が長くて大変でした、、、
Stayed 1 night in Mar 2025

6/10 Okay

??

Traveled with family and small children
Disliked: Amenities
ビールをたくさん飲むつもりで楽しみにしていたのに、ウェルカムドリンクと夕食の時にしか用意されておらず、ガッカリしました。 温泉後の喉をビールで潤したかったです。 バーにも、限られた酒類しかないなんて。飲むものが無く、結局は売店で缶ビールなどを買う羽目に。こちらに泊まったら飲み物には困らないと思っていましたので残念でした。
Stayed 1 night in Apr 2025

10/10 Excellent

Koichi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常に良かったです。 また行きたい。
Stayed 1 night in Mar 2025