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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Sports facility
Iron/ironing board, free WiFi
Hot springs
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Nasu Trick Art Museum
    ‪19 min walk‬
  • Nasu Rindo Lake
    ‪2 min drive‬
  • Nasu Orgel Museum
    ‪5 min drive‬
  • Fukushima (FKS)
    ‪54 min drive‬

Room options

View all photos for Family Room, 2 Twin Beds, Mountain View

Family Room, 2 Twin Beds, Mountain View | Iron/ironing board, free WiFi

Family Room, 2 Twin Beds, Mountain View

  • Sleeps 10
  • 2 Twin Beds

View all photos for Standard Room with 2 single beds, Mountain view

Iron/ironing board, free WiFi

Standard Room with 2 single beds, Mountain view

  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

  • 388 sq ft
  • Sleeps 8
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room with 2 single beds and 1 bunk bed, Mountain view

Iron/ironing board, free WiFi

Standard Room with 2 single beds and 1 bunk bed, Mountain view

  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Standard Suite, 2 Twin Beds, Mountain View

Standard Suite, 2 Twin Beds, Mountain View | Iron/ironing board, free WiFi

Standard Suite, 2 Twin Beds, Mountain View

  • Sleeps 12
  • 2 Twin Beds

View all photos for Superior Suite, 2 Twin Beds, Mountain View

Superior Suite, 2 Twin Beds, Mountain View | Iron/ironing board, free WiFi

Superior Suite, 2 Twin Beds, Mountain View

  • Sleeps 10
  • 2 Twin Beds

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

Superior Room with 2 single beds and 2 extra beds, Mountain view | Iron/ironing board, free WiFi

Superior Room with 2 single beds and 2 extra beds, Mountain view

  • 388 sq ft
  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain view

Iron/ironing board, free WiFi

Classic Room, Japanese style, 4 futon beds, Mountain view

  • 388 sq ft
  • Sleeps 10
  • 4 Twin Futons

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

Iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View (Japanese Western Style)

  • Sleeps 10
  • 4 Twin Beds

Similar properties

Exterior

Hotel Laforet Nasu

Pet friendly
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very Good, (294)
The price is $81
per night
$91 total
includes taxes & fees
Feb 7 - Feb 8
Hotel Laforet Nasu

About this property

Grand Mercure Nasu Highlands Resort & Spa

4-star Nasu hotel close to Nasu Rindo Lake
A restaurant, a sauna, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, a seasonal outdoor pool, conference space, and a children's pool are onsite. Housekeeping is available on request.
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. In addition to hot springs, Grand Mercure Nasu Highlands Resort & Spa features a sauna and a seasonal outdoor pool. 6 meeting rooms are available. A train station pick-up service and a train station drop-off service are complimentary for guests. This family-friendly hotel also offers a children's pool, a vending machine, and an arcade/game room. Onsite self parking is complimentary.

Grand Mercure Nasu Highlands Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tenku no Mori - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.

All inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 10:00 AM to 3:30 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tenku no Mori

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Karaoke
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Grand Mercure Nasu Highlands Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 119 out of 269 reviews" "
Rating 8 - Good. 104 out of 269 reviews" "
Rating 6 - Okay. 32 out of 269 reviews" "
Rating 4 - Poor. 9 out of 269 reviews" "
Rating 2 - Terrible. 5 out of 269 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly!
This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

6/10 Okay

Martina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dringend renovierungsbedürftig
Unser Zimmer war sehr groß, aber leider auch sehr abgenutzt, nicht nur die Möbel, sondern auch der Teppichboden und die Tapete. Die Lobby ist sehr schön mit vielen modernen und neuen Sitzgelegenheiten, so dass man sich im Zimmer nur zum Schlafen aufhalten muss. Insgesamt war es ok, aber nicht empfehlenswert.
Stayed 2 nights in Oct 2024

10/10 Excellent

KANAKO

Traveled with family and small children
小さい子供連れには非常にありがたい！ 平日に行くと保育園くらいの年齢の子たちがたくさんいるので、同じ年代の子と遊べていい刺激になります。海外から来ている方もいるので国際交流が生まれることもあります。 周辺の施設も0歳子から遊べるところがあるので、1泊2日の小旅行におすすめです。
Stayed 1 night in Oct 2024

8/10 Good

Tomoko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レストランはどれも美味しくて満足。お風呂もサウナ付きで露天風呂もあり良かったです。小さいお子様連れの家族が多い割には皆んなそんなに大騒ぎしたりもなく、静かに休暇をすごせました。
Stayed 1 night in Oct 2024

8/10 Good

Toshie

Stayed 1 night in Oct 2024

8/10 Good

HIROMI

Traveled with family
Liked: Property conditions & facilities, room comfort
値段の割にサービスが充実していてよかった。まずウェルカムドリンク。アルコール含め、おやつ、スナック、ソフトドリンクなどが楽しめる。そして、21時からのナイトキャップ。こちらは更にアルコール類が充実。お風呂も広々として、露天風呂もあり、温度もぬるめで、熱いお湯が嫌いな私にはちょうどよかった。 子どもが多いとレビューにあったが、子ども向けのサービスが充実してるのだから仕方ない。小さい子が大喜びするサービス、遊び場。うちの子が小さい頃も連れてくればよかった。 残念な点は、朝に無料のコーヒーがなかった点と、部屋のカーペットにシミがたくさんあったことくらいでしょうか。
Stayed 1 night in Oct 2024

10/10 Excellent

YUSUKE

Stayed 1 night in Sep 2024

6/10 Okay

Yamanaka

Traveled with family and small children
Disliked: Amenities
ホテル自体は綺麗でしたが、部屋がイマイチな感じが…少し古い感じがしたし空調？エアコン？がなかったです。でも温泉とか遊ぶところとかその他は綺麗で使いやすかったです。
Stayed 2 nights in Oct 2024

10/10 Excellent

shinya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
親切、丁寧、清潔で、屋内屋外に子供が遊べるスペースがありとても充実した家族時間を過ごす事ができた。コスパ良し、また行きます！
Stayed 1 night in Oct 2024

8/10 Good

???

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お子様連れが多いです。静かに宿泊を楽しみたい方には不向きです。温泉は露天風呂であまり温度が高くなく、硫黄の匂いも少ないので自分には最高でした。夕飯、朝食はビュッフェでしたが、品数も多く満足しました。
Stayed 1 night in Oct 2024

8/10 Good

??

Stayed 1 night in Oct 2024

8/10 Good

Yasuhiko

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
部屋は少し古かったが、それ以外はかなり良かった
Stayed 2 nights in Aug 2024

10/10 Excellent

motomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ryo

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi var mycket nöjda.
Står man ut med många småbarnsfamiljer ( ibland högljudda) och lite trängsel vid middag och frukost. Och det gör vi så är det 10 av 10. Fantastiska buffeer, rymliga rum. Tyvärr går inte AC:n att ställa in inviduellt. De varma baden var mycket bra. Härligt att sitta ute i det varma vattnet när det regnar.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sakura

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
リニューアルしてキレイになりました。 食事も前よりも豊富になっていてとてもよかったです。
Stayed 1 night in Oct 2024

2/10 Terrible

Kyota

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
古いホテルを中途半端にリフォームしてる施設。客の質は良くないです。ビジホレベルかな
Stayed 1 night in Sep 2024

8/10 Good

??

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
ホテル自体は綺麗でチェックイン、チェックアウトがスムーズだった。 ラウンジの時間内で、様々なアルコールやジュース、お菓子などが自由に飲んだら食べたりできた。 0歳の子供を連れて利用した。 大浴場もとても綺麗で子供用のバスチェアやマット、シャンプー、ベッドなどがあった。 プレイルームや屋外の遊び場もあり、子供が楽しめる場所があってよかった。 通常の和室はあまり綺麗とは言えず、評価を下げる理由となった。
Stayed 1 night in Sep 2024

10/10 Excellent

hironobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
子供が大変喜びそうな遊具など、ファミリーにはうってつけのホテル、孫娘が大はしゃぎでした。館内も清潔できれいでした。
Stayed 1 night in Sep 2024

10/10 Excellent

Mika

Stayed 1 night in Sep 2024

10/10 Excellent

Kotaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

RITSUKO

Stayed 1 night in Sep 2024

10/10 Excellent

takeshi

Stayed 1 night in Sep 2024