*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. In addition to hot springs, Grand Mercure Nasu Highlands Resort & Spa features a sauna and a seasonal outdoor pool. 6 meeting rooms are available. A train station pick-up service and a train station drop-off service are complimentary for guests. This family-friendly hotel also offers a children's pool, a vending machine, and an arcade/game room. Onsite self parking is complimentary.
Grand Mercure Nasu Highlands Resort & Spa has designated areas for smoking.
- Elevator
- Karaoke
- Free train station drop-off
- 24-hour front desk
- Conference space
- Free self parking
- Free WiFi
- Sauna
- Number of coffee shops/cafes - 1
- Outdoor seasonal pool
- Children's pool
- Number of meeting rooms - 6
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Shopping on site
- Designated smoking areas
- Banquet hall
- Free train station pickup
- Laundry facilities
- Vending machine
- Total number of rooms - 189
- Arcade/game room
- Garden
Family Friendly Amenities
- Children's pool
- Free WiFi
- Laundry facilities
- Arcade/game room
- Playground on site
- Refrigerator
Room Amenities
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.
- Television
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board (on request)
- Bidet
- Slippers
- Shower/tub combination
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- Towels provided
- Number of bathrooms - 1
- Housekeeping on request
- Mini-fridge
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Tenku no Mori - This buffet restaurant specializes in local and international cuisine and serves breakfast and dinner.
Spa Services
Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
- Indoor public bath (no mineral springs)
- Tattoo restrictions disclaimer
- Outdoor mineral hot springs (Japanese-style onsen)
- Yukata (Japanese robe)
Nearby Activities
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Snowboarding nearby
- Hot springs on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JPY 3800 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:00 PM
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted.
Service animals are allowed
Service animals are exempt from fees/restrictions
Car recommended
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
The seasonal outdoor pool closes in August.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is recommended for transportation to and from this property.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Rindoko Royal Hotel Nasu
- Rindoko Royal Hotel
- Rindoko Royal Nasu
- Rindoko Royal
- Rindoko Royal Hotel Japan/Nasu-Gun
- Royal NASU
- Royal Hotel Nasu Japan/Nasu-Gun
- Royal Hotel NASU
- Mercure Nasu Highlands & Nasu
- Grand Mercure Nasu Highlands Resort & Spa Nasu
- Grand Mercure Nasu Highlands Resort & Spa Hotel
- Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu
Awards & Affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
Hotel Reviews
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