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Apart Hotel Serantes

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apart Hotel Serantes

Pool
Exterior
Breakfast meal
Bathroom
Breakfast meal

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Rua Silvino Meira E Sa Bezerra, 130, Ponta Negra, Natal, RN, 59090-170
  • Artesanato Villarte Shops
    15 min walk
  • Café da manhã - Serantes
    1 min walk
  • Natal Pitimbu Station
    27 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.)
    66 min drive

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

  • 398 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

In-room safe, desk, iron/ironing board, free WiFi

Family Apartment

  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Double Sofa Bed and 1 Twin Bed OR 3 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Triple Room

  • 45 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Quadruple Room

  • 45 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Single Room

  • 398 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • 484 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Apartment Standard

In-room safe, desk, iron/ironing board, free WiFi

Apartment Standard

  • Sleeps 1
  • 1 Twin Bed(s)

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • Sleeps 5
  • 1 Full Sofa Bed(s) and 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 Full Bed(s) OR 1 Full Sofa Bed(s) and 2 Twin Bed(s)

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 2 Twin Bed(s) OR 1 Full Sofa Bed(s) and 1 Full Bed(s)

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • Sleeps 1
  • 1 Twin Bed(s)

View all photos for Apartment Deluxe

In-room safe, desk, iron/ironing board, free WiFi

Apartment Deluxe

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Apartment Standard

In-room safe, desk, iron/ironing board, free WiFi

Apartment Standard

  • Sleeps 2
  • 1 Full Bed(s)

Similar properties

Exterior

Pousada Kabatukila Charme

Breakfast included
Free WiFi
Air conditioning
Bar
4.7 out of 5, Exceptional, (19)
The price is $75
per night
$79 total
includes taxes & fees
Jan 1 - Jan 2
Pousada Kabatukila Charme

About this property

Apart Hotel Serantes

3-star aparthotel in Ponta Negra
This smoke-free aparthotel features an outdoor pool, concierge services, and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance. Each apartment features a kitchen with a refrigerator and a stovetop, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include room service, a safe, and a shower.
Apart Hotel Serantes offers 53 air-conditioned accommodations with safes and complimentary toiletries. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and bidets.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include an outdoor pool.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly aparthotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

Apart Hotel Serantes is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Car rental
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Dining

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 floor
  • 53 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Apart Hotel Serantes
Apart Hotel Serantes Natal
Apart Serantes
Apart Serantes Natal
Hotel Serantes
Serantes Apart Hotel
Serantes Hotel
Serantes Apart Hotel Natal, Brazil
Apart Hotel Serantes Natal
Apart Hotel Serantes Aparthotel
Apart Hotel Serantes Aparthotel Natal

Apart Hotel Serantes Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 61 out of 132 reviews" "
Rating 8 - Good. 49 out of 132 reviews" "
Rating 6 - Okay. 16 out of 132 reviews" "
Rating 4 - Poor. 2 out of 132 reviews" "
Rating 2 - Terrible. 4 out of 132 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, amenities
Cobblestone road, horrible

8/10 Good

Rosa, Tigre ,Bs As ,Argentina

Traveled with family
Liked: Cleanliness, amenities
I liked the view ,the location breakfast and comfortable beds and bathroom
Stayed 16 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was a decent stay, our booking was a last-minute decision and the staff was helpful on short notice. It seemed safe and clean, with a fun family atmosphere.
Stayed 1 night in Dec 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality
Brilliant all round.
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay in Ponta Negra
I arrived at 1am, but was immediately met by someone to help me with my bag and to welcome me into the hotel. Very efficient and friendly check in. The man on duty spoke good English. The room was very clean and comfortable. The room was very hot when I walked in, the airconditioning sorted that out quickly. Excellent breakfast served outside. Huge choice. I only stayed one night, but wish I could have stayed longer. Very accessible to a very nice part of the beach, nice pool

8/10 Good

Laurentp11, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel
Great hotel. Great location. A short walk to the beach. Great breakfast. It was fairly priced during the World Cup compared to much more expensive hotels that were not as good as this one.

6/10 Okay

Verified traveler

Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, awful Wifi
Everything about this hotel was beyond expectations, except their having the worst internet service I've encountered since the 1990s. They need to stop advertising offering internet access until they fix that. Otherwise, it's a great hotel - amazingly comfortable, expansive rooms, a gorgeous rooftop terrace, a great pool, tasty breakfast, safe parking. Overall, excellent, except for that one thing.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Emma Gallegos, La Mirada, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
All the staff was extremely helpful and friendly, they went above and beyond helping us, great location in front of the beach.

8/10 Good

wineismylife, Arlington, Texas USA

Liked: Cleanliness, staff & service
Extremely helpful staff
Staff go out of their way to assist with anything needed. Hotel is dated but very clean and pretty well kept.

6/10 Okay

dan, cincy

Liked: Cleanliness, staff & service, room comfort
World Cup Stay
It's a short walk to a happening spot on the beach and good restaurants are only a walk away as well. The free breakfast was satisfying and a good way to start the day. The pool was small but adequate for lounging. Spots on the beach allow you to rent surf boards or go on dune buggee tours of the amazing dunes Natal is known for.

8/10 Good

Patrick, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Service
Staff were incredibly accommodating. Breakfast was delicious every morning.

8/10 Good

Chris, San Jose, CA

Liked: Staff & service
Clean, safe, 3-star hotel in Ponta Negra.
Solid 3 star hotel. Short walk to the beach. Clean rooms. Comfortable beds. Secure underground parking. WiFi. Pool area is comfortable, but actual pool is quite small (not resort class). Exceptional staff. Nice place to stay if you are on a budget and don't need resort style amenities.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

ZhuoLong

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Laiza

Liked: Cleanliness, amenities, room comfort
Limpo, atendimento ótimo, confortável, café da manhã ótimo
Stayed 1 night in Sep 2024

8/10 Good

LONIA

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edinaldo

Stayed 2 nights in Aug 2024

10/10 Excellent

Ertenia

Traveled with group
Liked: Cleanliness, room comfort
Mto bom o hotel, café da manhã, localização, só achei a piscina pequena, mas mesmo assim recomendo.
Stayed 2 nights in Jul 2024

8/10 Good

Kamila

Traveled with family
Liked: Cleanliness, room comfort
Ótimo custo benefício
Café da manhã variado , limpeza do quarto diária … Muito obrigada , excelente custo benefício
Stayed 7 nights in Jul 2024

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, room comfort
Estadia sensacional.
Dois pontos negativos: a conexão de internet um pouco fraca e a piscina é pequena. Mas eu NÃO deixaria de ficar lá novamente, porque os pontos positivos são muitos. Localização excelente, café da manhã espetacular, espaçoso, limpo, resumindo, local ótimo.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anderson

Stayed 2 nights in Mar 2024