*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Chalet Suisse features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This family-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Onsite self parking is complimentary.
Chalet Suisse has designated areas for smoking.
- Barbecue grill(s)
- Picnic area
- Cruise terminal shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Number of outdoor pools - 1
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Number of bars/lounges - 1
- Full-service spa
- Beach shuttle (surcharge)
- 24-hour front desk
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Free WiFi
- Pool sun loungers
- Food and water bowls
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- RV, bus, truck parking (surcharge)
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Designated smoking areas
- Banquet hall
- Pool umbrellas
- Laundry facilities
- Total number of rooms - 24
- Wedding services
- Airport transportation (surcharge)
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
Chalet Suisse offers 24 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Wheelchair accessible
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- In-room safe
- Soundproofed rooms
- Shower only
- Hair dryer (on request)
- Cable TV service
- Free WiFi
- TV size: 20
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Grab bar - near toilet
Parking
Free self parking , RV, bus, truck parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Chalet Suisse has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath. The spa is open daily.
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Mud bath in spa
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Thai massage
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
Nearby Activities
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Hiking/biking trails nearby
- Windsurfing nearby
- Snorkeling nearby
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: BRL 40 per person (one-way)
- Airport shuttle fee per child: BRL 40 (one-way), (up to 6 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at 5:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.
One child stays free
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are not conducted regularly
Pets allowed (no fees)
Temperature checks are not available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 10
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 10 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets stay free
- 1 total pets
- Food and water bowls are available
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals welcome
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Hotel Names
- Chalet Suisse Aparthotel
- Chalet Suisse Aparthotel Natal
- Chalet Suisse Natal
- Chalet Suisse Hotel
- Chalet Suisse Natal
- Chalet Suisse Hotel Natal
Hotel Reviews
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