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Pontalmar Praia Hotel

3.0 star property

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Photo gallery for Pontalmar Praia Hotel

3 outdoor pools, pool umbrellas, sun loungers
Lounge
Reception hall
Lobby sitting area
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Rua Cel. Inacio Vale, 8868, Ponta Negra, Natal, RN, 59090-040
  • Dunes Park
    ‪2 min walk‬
  • Natal Convention Center
    ‪6 min walk‬
  • Craft Fair of Ponta Negra
    ‪7 min walk‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪61 min drive‬

Room options

View all photos for Deluxe Room, Balcony

Balcony

Deluxe Room, Balcony

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Double Beds

View all photos for Apartment Deluxe

Minibar, desk, soundproofing, free cribs/infant beds

Apartment Deluxe

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s) OR 2 Full Bed(s)

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The price is $109
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$115 total
includes taxes & fees
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About this property

Pontalmar Praia Hotel

3-star hotel in Ponta Negra
Along with 2 restaurants, this hotel has 3 outdoor pools and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Pontalmar Praia Hotel offers 75 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Natal hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pontalmar Praia Hotel features 3 outdoor swimming pools, a sauna, and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 269 square feet (25 square meters) include a conference center. This family-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Pontalmar Praia Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Restaurante Pontalmar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Restaurante Pontalmar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (269 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 30 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pontalmar Praia
Pontalmar Praia Hotel
Pontalmar Praia Hotel Natal, Brazil
Pontalmar Praia Hotel Natal
Pontalmar Praia Hotel Hotel
Pontalmar Praia Hotel Natal
Pontalmar Praia Hotel Hotel Natal

Pontalmar Praia Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 48 out of 108 reviews
Rating 8 - Good. 28 out of 108 reviews
Rating 6 - Okay. 14 out of 108 reviews
Rating 4 - Poor. 11 out of 108 reviews
Rating 2 - Terrible. 7 out of 108 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020

8/10 Good

Kita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with beautiful view from swimming pool. Nice breakfast.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Ruim. Serviço ruim
Serviço péssimo. Fomos acordados pela camareira duas vezes solicitando limpar o quarto, isso as 8h da manhã enquanto dormíamos.
Stayed 4 nights in Nov 2024

10/10 Excellent

FELIPE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Noemi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessoal muito capacitado e simpático
Stayed 2 nights in Oct 2024

4/10 Poor

maria cristina

Infelizmente não conseguimos nos hospedar no hotel pontalmar, mesmo com reserva, não tinha quarto disponível. Como é possível? Então quando reservamos não é garantido? Nos enviaram para outro hotel da mesma rede (Rifoles). Não gostamos do Rifoles, muito estranho, escuro, móveis velhos, ar condicionado sujo, banheiro sujo, ficamos num quarto luxo (conforme o gerente) eu diria que está longe de ser luxo. Tava mais para um quarto muito simples, bem inferior. E agora?? Alguém vai se responsabilizar??
Stayed 2 nights in Oct 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom o hotel, nos surpreendeu. Quarto, banheiro, estacionamento, piscina, opções do restaurante, academia, limpeza, atendimento, todos bons. Café da manhã excelente.
Stayed 1 night in Sep 2024

10/10 Excellent

Érica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu as nossas expectativas.
Stayed 2 nights in Sep 2024

10/10 Excellent

Anderson

Stayed 2 nights in Sep 2024

10/10 Excellent

Joao Paulo

Stayed 2 nights in Aug 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

2/10 Terrible

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Não indico o hotel, minha vontade foi de ir embora logo que chegamos. Muito cheiro de mofo no quarto, lençóis velhos e manchados. Tenho alergia a mofo e pedi para trocarmos de quarto diversas vezes e ninguém resolveu nossa situação. Noites muito mal dormidas. Cama péssima, colchao velho e desgastado. A área da piscina extremamente velha e sem manutenção/reforma, não condiz com as fotos. Único ponto positivo foi o café da manhã. Não sou de ficar deixando comentários, mas este hotel foi um experiência horrível.
Stayed 2 nights in Aug 2024

8/10 Good

MARCUS VINICIUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável, precisando melhorar, apenas a climatização do restaurante que estava quente todos os 3 dias que passei e a musica tambem estava muito alta.
Stayed 3 nights in Aug 2024

8/10 Good

Murillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Custo benefício excelente, funcionários educados e prestativos. Acesso fácil a praia.
Stayed 1 night in Aug 2024

8/10 Good

HARUO

Business traveler
Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

10/10 Excellent

Érica

Stayed 1 night in Apr 2024

8/10 Good

Marta

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Jailson

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Feb 2024

10/10 Excellent

Elklaine G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

BEatriz

Traveled with group
Disliked: Property conditions & facilities, room comfort
Não vá
Na real o cheiro de mofo o quarto minúsculo que mudamos para o rifoles na frente. Um pouco melhor mas ainda assim hotel velho sem Tomadas para carregar celular . Ar central que não se consegue controlar. Enfim não recomendo .
Stayed 4 nights in Jan 2024

6/10 Okay

ulisses

Liked: Staff & service
Disliked: Cleanliness, room comfort
hotel velho, cheiro de mofo. Cama horrível. A sauna não estava funcionando. Não vale o preço. O hotel é 3 estrelas com preço de luxo.
Stayed 6 nights in Dec 2023

8/10 Good

Jefferson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mediano - não pretendo retomar
Atendimento na recepção e no restaurante (café da manhã) excelente. No bar durante a manhã, também. Muito atenciosos e educados. Café da manhã muito bom. Atendimento do bar da piscina a noite, péssimo - barman muito grosseiro. Valores do Menu exorbitantes e ainda tem acréscimo de 10%. Tem opção de copa baby. Cada utilização custa R$ 3,00. Quem vai com bebê, mesmo que seja apenas para aquecer a água no microondas, cada ida, um custo.
Stayed 4 nights in Dec 2023