*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at SERHS Experience Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property Features
Some rates at SERHS Experience Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
SERHS Experience Suites features a full-service spa, 4 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.
A business center is on site at this 4.5-star property. This luxury hotel also offers a children's pool, a terrace, and an arcade/game room. Complimentary uncovered self parking is available on site.
SERHS Experience Suites is a smoke-free property.
- Daily
- Couples/private dining
- Coffee/tea in common areas
- Number of outdoor pools - 4
- Fitness facilities
- Number of bars/lounges - 3
- Full-service spa
- Lockers available
- 24-hour front desk
- Free breakfast
- Business center
- Uncovered parking
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Number of coffee shops/cafes - 2
- Children's pool
- Safe-deposit box at front desk
- Free reception
- Terrace
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Free continental breakfast
- Hair salon
- Number of restaurants - 5
- Concierge services
- Snack bar/deli
- Banquet hall
- Total number of rooms - 20
- Arcade/game room
- Garden
- Outdoor entertainment area
Family Friendly Amenities
- Number of outdoor pools - 4
- Children's pool
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Arcade/game room
Room Amenities
SERHS Experience Suites offers 20 accommodations with private pools and private plunge pools. Rooms open to furnished balconies. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include minibars and safes. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Minibar
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Premium bedding
- Soundproofed rooms
- Turndown service
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Cable TV service
- Free WiFi
- Individually furnished
- Individually decorated
- Pillowtop mattress
- Pillow menu
- TV size: 50
- TV size measurement: inch
- Private pool
- Private plunge pool
- Furnished balcony
- Electric kettle
- Bedsheets provided
- Smart TV
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Free extra futon
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- Desk chair
- Dining table
- WiFi speed 25+ Mbps
- Smooth flooring in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
SERHS Experience Suites has 5 restaurants on site.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Massages
Nearby Activities
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: BRL 4 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Service fee: 10 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
Staffed front desk
No elevators
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
Pet Policy
- Pets not allowed
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children may not be eligible for complimentary breakfast.
Hotel Names
- SERHS Exclusive Suites
- SERHS Experience Suites Hotel
- SERHS Experience Suites Natal
- SERHS Experience Suites Hotel Natal
Hotel Reviews
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