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SERHS Experience Suites

4.5 star property

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Photo gallery for SERHS Experience Suites

Lobby
Lobby sitting area
Presidential Double Room, 1 Bedroom, Private Pool, Sea View | Terrace/patio
Front of property
4 outdoor pools, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • All inclusive
  • Parking included
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Via Costeira Sen. Dinarte Medeiros Mariz, 6045, Natal, RN, 59090002
  • Natal Convention Center
    ‪10 min walk‬
  • Morro do Careca
    ‪11 min drive‬
  • Ponta Negra Beach
    ‪13 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪65 min drive‬

Room options

View all photos for Quadruple Room, 1 Bedroom

Quadruple Room, 1 Bedroom | Minibar, in-room safe, individually decorated, desk

Quadruple Room, 1 Bedroom

  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Exclusive Room, 1 Bedroom, Private Pool, Beach View

Exclusive Room, 1 Bedroom, Private Pool, Beach View | Private pool

Exclusive Room, 1 Bedroom, Private Pool, Beach View

  • 452 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Quadruple Room, 1 Bedroom

Exclusive Quadruple Room, 1 Bedroom | Minibar, in-room safe, individually decorated, desk

Exclusive Quadruple Room, 1 Bedroom

  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Premium Double Room, 1 Bedroom, Private Pool, Sea View

Premium Double Room, 1 Bedroom, Private Pool, Sea View | Private pool

Premium Double Room, 1 Bedroom, Private Pool, Sea View

  • 603 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, 1 Bedroom, Private Pool, Sea View

Presidential Double Room, 1 Bedroom, Private Pool, Sea View | Terrace/patio

Presidential Double Room, 1 Bedroom, Private Pool, Sea View

  • 2067 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance

Serhs Natal Grand Hotel & Resort

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, (1105)
The price is $193
per night
$203 total
includes taxes & fees
Apr 11 - Apr 12
Serhs Natal Grand Hotel & Resort

About this property

SERHS Experience Suites

4.5-star hotel in Via Costeira
Catch some rays at the beach or spend the day relaxing at SERHS Experience Suites's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request.
SERHS Experience Suites offers 20 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include dining tables. 50-inch Smart televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Some rates at SERHS Experience Suites are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

SERHS Experience Suites features a full-service spa, 4 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4.5-star property. This luxury hotel also offers a children's pool, a terrace, and an arcade/game room. Complimentary uncovered self parking is available on site.

SERHS Experience Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM. A complimentary manager's reception is offered each day.
SERHS Experience Suites has 5 restaurants on site.

All inclusive details

All-inclusive room rates at SERHS Experience Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Dining table
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: BRL 4 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Service fee: 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

SERHS Exclusive Suites
SERHS Experience Suites Hotel
SERHS Experience Suites Natal
SERHS Experience Suites Hotel Natal

SERHS Experience Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Gabriella

Stayed 4 nights in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Room excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Edilson Tavares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café tem que melhorar
Ficamos numa suíte maravilhosa. Essa opção de suíte tem piscina e uma ótima varanda, quase um terraço. Essa opção de estadia dava direito a um café exclusivo, que eles chamam de VIP no restaurante Tapiro. É bem fraco e o "VIP" deve ser porque o serviço é separado dos demais hóspedes. Faltava simpatia aos atendentes do café da manhã. Tapioca ruim. Pães e café razoáveis. Ótimo atendimento exclusivo no check in. Infelizmente não decorei o nome da moça que nos atendeu.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos numa suite no sétimo andar. Achei esta suite mais privativa que a opção que fica no andar logo abaixo, que aparentemente é a "Premium Suítes", que possui uma piscina maior, mas é visível por quem está no andar de cima. Muito bom! O café da manhã servido no quarto foi ótimo!
Stayed 1 night in Jun 2023