*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Serhs Natal Grand Hotel & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Not included
- Aerobics classes/lessons
- Aerobics classess/ lessons not included
Property Features
Some rates at Serhs Natal Grand Hotel & Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like complimentary cabanas and sun loungers. At Serhs Natal Grand Hotel & Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the resort's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. This Art Deco resort also offers a complimentary children's club, a children's pool, and a health club. Onsite self parking is complimentary.
Serhs Natal Grand Hotel & Resort has designated areas for smoking.
- Waterslide
- Number of indoor pools - 1
- Number of outdoor pools - 3
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Terrace
- Luggage storage
- Hair salon
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Accessible shuttle
- Total number of rooms - 395
- Number of floors - 7
- Number of accessible parking spaces 10
- Front entrance ramp
- Registration desk height (inches) - 28
- Registration desk height (centimeters) - 73
- Elevator door width (inches) - 13
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 32
- Number of poolside bars - 1
- Full-service spa
- Spa treatment room(s)
- Free beach cabanas
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2005
- Free pool cabanas
- Beach sun loungers
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Number of coffee shops/cafes - 1
- Children's club (free)
- Children's pool
- Safe-deposit box at front desk
- Number of restaurants - 5
- Banquet hall
- Laundry facilities
- Beach towels
- Arcade/game room
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 3
- Children's pool
- Waterslide
- Free WiFi
- Soundproofed rooms
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Arcade/game room
- Playground on site
Room Amenities
Serhs Natal Grand Hotel & Resort offers 395 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated accommodations include desks. 50-inch Smart televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
- Television
- Minibar
- Daily housekeeping
- Dial-up internet access
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- In-room climate control (air conditioning)
- Soundproofed rooms
- Turndown service
- Access via exterior corridors
- Digital TV service
- Free WiFi
- Individually decorated
- TV size: 50
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Smart TV
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Wardrobe or closet
- Toothbrush and toothpaste available
- Smooth flooring in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Potiguar - This restaurant serves breakfast, lunch, and dinner.
Marenostrum - This restaurant specializes in seafood and serves dinner only.
Tapiro Grill - This steakhouse serves lunch and dinner.
Renato Romagnoni - This restaurant serves dinner only.
Jangada - This restaurant serves lunch and dinner.
24-hour room service is available.
Spa Services
The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 10 years old are not allowed in the spa.
- Number of treatment rooms 3
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Sauna in spa
- Hot tub in spa
- Minimum age to access spa is 10
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Pool access ramp on site
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a health club, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
- Volleyball on site
- Fitness classes on site
Hotel Policies
Payment types
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 2
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Children and extra beds
- Children are welcome.
- Kids stay free! Children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- Pets not allowed
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Serhs
- Natal Grand Hotel
- Serhs
- Serhs Grand
- Serhs Grand Hotel
- Serhs Hotel
- Serhs Natal Grand
- Serhs Natal Grand Hotel
- Serhs Grand Natal
- Serhs Natal Grand Hotel Brazil
- Serhs Natal Grand Hotel Resort
- Serhs Grand Hotel Resort
- Serhs Natal Grand
- Serhs Grand
- Resort Serhs Natal Grand Hotel & Resort Natal
- Natal Serhs Natal Grand Hotel & Resort Resort
- Resort Serhs Natal Grand Hotel & Resort
- Serhs Natal Grand Hotel & Resort Natal
- Serhs Natal Grand Hotel
- Serhs Natal & Resort Natal
- Serhs Natal Grand Hotel & Resort Natal
- Serhs Natal Grand Hotel & Resort Resort
- Serhs Natal Grand Hotel & Resort Resort Natal
Hotel Reviews
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