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Cobblestone road, horrible

Local acolhedor e tranquilo . Quem deseja paz e sossego com conforto é o lugar certo. Equipe qualificada e atenciosa. Vou voltar .

Muy buen hotel en Natal con todas las comodidades y excelente predisposición del staff

Guardo amplo, mas precisa de manutenção. Assim como várias partes do hotel. Só havia 1 elevador funcionando. Equipes incansáveis de limpeza, organizacao e atendimento. Refeições variadas e fartas. Além de muita qualidade. Atendendo a diversos públicos. Piscinas diversas. Excelente opção para família.

The location is great, very close to the ocean, and the place is family-friendly. The staff are attentive and genuinely try to help, although most of them speak very little English, which can make anything beyond a simple request quite difficult. Check-in can also be slow and may easily take around 30 minutes. The rooms are basic. The essential equipment is just about acceptable, while some of the non-essential furnishings and facilities are in pretty poor condition. I wouldn't expect a Western-style hotel experience here. That said, if you adjust your expectations and think of it more as a clean, simple hostel-level stay, it can actually be quite enjoyable. The place is generally clean, the location is good, and the staff do their best. Overall, I left with very mixed feelings.

* Too busy front desk for check in or check out depending on the day , if the hotel is hosting any events . This hotel hosts events be warned. * Room premium suite is very clean and comfortable * Inclusive breakfast: there is one for the general guests and another VIP ( which was included on my reservation) . The food most of the time tasted that it was served from the day before therefore it didn’t taste fresh . There was only one day that the food tasted fresh . It was disappointing. I assume that the hotel is very big and make a lot of food to support the demand and this way the food would not taste great as they keeping serving the same food until it finishes . ( this is in regards to the VIP breakfast) * We had most of our dinners in restaurants around town recommended by locals and chat Gpt . NAU and Camarões were great choices . * Lounging by the pool is a big struggle if you’d like peace and quiet . The music is very laud. However this is a personal preference. I chose to lounge at the beach to stay away from the noise. Lots of people happy and dancing also to a live small band ( by the main pool)which can be nice for people wanting this type of fun. I have nothing against it. * Gym facilities are ok . * It was a nice stay . Probably the best catered around the Natal city .