Hotel Costanera

2.0 star property

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Photo gallery for Hotel Costanera

Relax in a spacious room with a large bed, desk area, and mountain view.
Stunning building with large windows and a brick facade, set amidst lush greenery and a concrete pathway.
Hanging light fixtures with industrial design and clear glass encasements adorn the space.
Stairs lead to an upper level, surrounded by a minimalist space with dark tile flooring and natural decor.
Enjoy a meal with a panoramic view of the coast from this dining area, featuring a table set with white plates and comfortable seating.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
600 Ave Pedro Montt, Natales, Magallanes y la Antártica Chilena
  • Costanera
    ‪6 min walk‬
  • Plaza de Armas
    ‪11 min walk‬
  • Puerto Natales Casino
    ‪11 min walk‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪10 min drive‬

Room options

Superior Room

  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Costanera

Natales hotel with free breakfast
This smoke-free hotel features tour/ticket assistance, free breakfast, and free self parking. WiFi in public areas is free. Change of towels is available on request.
Hotel Costanera offers 14 accommodations with laptop-compatible safes and hair dryers. Select Comfort beds feature premium bedding. 50-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads.

This Natales hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.

Hotel Costanera is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Desk
  • Free local calls
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

Property is also known as

Hotel Costanera Hotel
Hotel Costanera Natales
Hotel Costanera Hotel Natales

Hotel Costanera Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 10 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.0/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time here! The receptionists were incredibly helpful, making the check-in process a breeze. The breakfast was absolutely delightful, and the lovely lady who prepared it was so sweet. Plus, if you have a car, there's convenient parking at the rear. Overall, it was a fantastic stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very helpful. Super clean
Stayed 4 nights in Jan 2025

10/10 Excellent

Jake

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 5 nights in Dec 2024

10/10 Excellent

Dilruba, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place - modern. Staff is very friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with sparkling clean, modern, carpet free rooms by the water. Breakfast is included which consists of made to order scrambled eggs and typical continental style spread. The bed was SOOO comfortable, especially right after completing the W trek. Shower was great and super clean - not even any water stains. Room comes with a kettle which was already prefilled with water which is super thoughtful. Front desk was extremely helpful - stored some of my luggage before the W trek & after check out while waiting for my flight. Location is by the water and you can walk along it. It is a bit farther away from the central area with all the restaurants and shops but still walkable. Highly recommend for a stay in the area especially after hiking in TDP.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and approachable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gang

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern-rustic gem

Hotel Costanera is a charming gem in Puerto Natales. It's got a modern-rustic vibe and has a lovely view of the water and mountains. Location is convenient for walking to town or just along the water on the bike/walk path. Staff is very friendly and helpful, and the included breakfast is really nice with healthy options like fruit, yogurt, cereal, and made-to-order eggs. We had a lovely stay and highly recommend it.
Stayed 1 night in Nov 2024

10/10 Excellent

fangyi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New renovation/construction. Great service and courtesy staff. The location is a little bit off the town center. Barely a walking distance to restaurants
Stayed 2 nights in Feb 2024

8/10 Good

Juan

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Dec 2023

6/10 Okay

Pablo

Stayed 2 nights in Oct 2023