This hotel features a restaurant, coffee/tea in a common area, and a refrigerator in a common area. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite. Change of towels is available on request.
Hotel Hacienda Dorotea offers 14 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Natales hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Complimentary self parking is available on site.
Hotel Hacienda Dorotea has designated areas for smoking.
A complimentary local cuisine breakfast is served each morning between 6:00 AM and 10:30 AM. A hosted evening meal is available for a surcharge on weekdays.
Mirador de las Montañas - Overlooking the garden, this restaurant serves dinner only.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free local cuisine breakfast available daily 6:00 AM to 10:30 AM
A restaurant
Coffee and tea in common areas
Hosted evening meal available on weekdays for a fee of CLP 50
Restaurants on site
Mirador de las Montañas
Things to do
Books
Playground
Family friendly
Dining table
Playground
Separate in-room dining area
Conveniences
24-hour front desk
Gift shop/newsstand
Guidebooks
Luggage storage
Safe at front desk
Shared refrigerator
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
In the mountains
On the boardwalk/promenade
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in stairways
Lever door handles
Low-height electrical outlets in bathroom
No elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchairs on site
More
Banquet hall
Communal living room
Designated smoking areas (fines apply)
Local culture and ecosystem education
Locally-owned and organized tours and activities
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding
Pillowtop mattress
Bathroom
Free toiletries
Hair dryer
Heated bathroom floor
Hydromassage showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Dining table
Separate dining area
More
Access via exterior corridors
Connecting rooms available
Heating
Individual decor
Individual furnishings
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CLP 40 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: CLP 40 per night
Hosted evening meal: CLP 50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Property is also known as
Hotel Hacienda Dorotea Hotel
Hotel Hacienda Dorotea Natales
Hotel Hacienda Dorotea Hotel Natales
Hotel Hacienda Dorotea Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hacienda Dorotea is the perfect city getaway destination if you want to be a little away from the city (but not too far out from Puerto Natales only 7-8 minutes) and be with nature. In our stay we had a wonderful view of the mountain and the window is like a panoramic painting of the vista outside with the mountain being the backdrop. The room is spectacularly arranged, some even affecting the light and shadows when the lights are off and the amenities are plentiful, from its own restaurant and breakfast so you don't have to go out into Puerto Natales to eat after a long nice day from TDP. Tea/hot water are available at reception and the service from the receptionist has nothing been less than outstanding, including asking if we would like to take breakfast to go and making sure we wake up on time for the tour at 7 am. There is also a little museum detailing the history of the ranch but unfortunately we did not have time to check it out. We would wholeheartedly recommend this place and would definitely return if given opportunity to do so.
This is a wonderful rustic hotel that is away from the noise of the city, while being just a short, inexpensive Uber ride away from the town center. Breakfast is included and the restaurant is very good if you feel like staying on site for dinner. We would definitely stay again.
A beautiful old hacienda that has been modernized. Large comfortable rooms. Out of town, a short cab ride to tranquility. Nice full breakfast and dining area, and helpful staff. One of our best stops so far!
Loved it. It was our favourite hotel in our 17 day stay. Super quaint place just outside of Puerto Natales. Farm setting with rolling hills and mountains in view.
Our only feedback was that the signage on the front of the building was lacking but once we got into the back door, we loved every second and were relieved!! Would recommend a sign on the front of the building just to make it a bit more welcoming on first glance and a fridge in the room :)
Having just experienced the Explora brand up in Atacama, it’s a significant statement to say that Brand Dorotea - on so many levels - is better ! This place has style and quality and design in abundance. It has a certain uniqueness and there’s bags of character. It’s a ‘project’ and you can sense the passion and attention to detail at every turn. The makings of a superb ‘rooftop’ bar are in progress. The views from the bedroom windows are super ; there’s plenty of comfort and homeliness in the public spaces too. The food is good ; plenty of it and tasty. With a quiet location comes a little distance from the town itself. It took a focused 40 minutes to walk to the outskirts of it ; better to take a taxi. These are quickly sourced, take less than 10 minutes to get into the town centre and cost 5,000 pesos (£5) each way. Worth it - on all fronts.
Hacienda Dorotea was absolutely perfect! Beautiful setting with helpful staff and extremely comfortable rooms. We have stayed in several hotels in Puerto Natales and this was the best by far and a reasonable price. It is just outside of town so a car is helpful, but there are lots of taxis so it is easy to get to. Overall I highly recommend!
We stayed at Hacienda Dorotea at low season so I guess we were the only guests at this time but we really loved the welcoming atmosphere, breakfast was diverse, the window view is something else, the room is clean, you feel safe even though there is no much people around the hotel area, the location is out of Puerto Natales, so it takes like 8 minutes on Uber
This hotel is a destination in itself! It was the perfect place for a relaxing vacation. I was able to book a day tour of Torres del Paine National Park that picked me up from this hotel, so even if it's not in the central part of Puerto Natales, it isn't too far out either. The staff was lovely. If you are afraid of dogs, be forewarned that there is a very friendly medium sized dog named Lucas who sometimes greets guests as they arrive.
This was a wonderful place to stay on the outskirts of Puerto Natales. The bed was very comfortable, with a great view of the surrounding mountains. The space was very well layer out. The breakfast included a great selection of options.
What an amazing place! The photos do not do it justice. Beautiful grounds, amazing views, comfortable accommodations. Staff were welcoming and accommodating. I would never consider staying anywhere else! About 5 mins from the center of town
Awesome hotel with pleasing and friendly staff. The location is breathtaking and we couldn't have been happier with the overall experience. It's about 8 km from the Natales airport and 4 km from the city center.
If we could give this place 10 stars we would. If you are Puerto Natales this is place to stay. The rooms have amazing ceiling to floor windows. A very fun unique property. It checked all the boxes. Wonderful staff, fantastic shower, comfortable beds and amazing breakfast. Perfect stay.