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Natalino Hotel Patagonia

4.0 star property

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Photo gallery for Natalino Hotel Patagonia

Exterior
Staircase
Property grounds
Standard Double Room (Matrimonial) | Premium bedding, in-room safe, desk, free WiFi
Indoor pool, outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking included
  • Room service

Explore the area

Map
Calle Eberhard 371, Natales, Magallanes, 6160000
  • History Museum
    ‪2 min walk‬
  • Plaza de Armas
    ‪2 min walk‬
  • Puerto Natales Casino
    ‪2 min walk‬
  • Puerto Natales (PNT-Teniente J. Gallardo)
    ‪20 min drive‬

Room options

Standard Triple Room (Doble twin altillo)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite (Suite Matrimonial)

Suite (Suite Matrimonial) | Premium bedding, in-room safe, desk, free WiFi

Suite (Suite Matrimonial)

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite (Suite Altillo)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room (Doble Twin)

Standard Double Room (Doble Twin) | Premium bedding, in-room safe, desk, free WiFi

Standard Double Room (Doble Twin)

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (Matrimonial)

Standard Double Room (Matrimonial) | Premium bedding, in-room safe, desk, free WiFi

Standard Double Room (Matrimonial)

  • 322 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room (Matrimonial con altillo)

Standard Triple Room (Matrimonial con altillo) | Living area | LCD TV

Standard Triple Room (Matrimonial con altillo)

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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$160 total
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Mar 9 - Mar 10
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About this property

Natalino Hotel Patagonia

4-star Natales hotel with rooftop terrace
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a rooftop terrace are onsite. Housekeeping is not available.
Natalino Hotel Patagonia offers 23 accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.
In addition to an indoor pool, Natalino Hotel Patagonia provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A business center is on site at this 4-star property. This business-friendly hotel also offers a rooftop terrace, spa services, and multilingual staff. Complimentary self parking and valet parking are available on site.

Natalino Hotel Patagonia is a smoke-free property.

Onsite venue - This restaurant specializes in local cuisine.
Bar Natalino - Onsite bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar Natalino

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2010
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Natalino
Natalino Hotel Patagonia
Natalino Hotel Patagonia Puerto Natales
Natalino Patagonia
Natalino Patagonia Puerto Natales
Natalino Hotel Patagonia Puerto Natales, Aisen Region, Chile
Natalino Hotel Patagonia Natales
Natalino Patagonia Natales
Natalino Hotel Patagonia Hotel
Natalino Hotel Patagonia Natales
Natalino Hotel Patagonia Hotel Natales

Natalino Hotel Patagonia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 57 out of 122 reviews
Rating 8 - Good. 46 out of 122 reviews
Rating 6 - Okay. 10 out of 122 reviews
Rating 4 - Poor. 5 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place after camping in Torres del Paines!
Clean, comfortable and centrally located to the center of town. Helpful 24/7 staff and satiating breakfast after being on the W-Trail.
Comfortable firm mattress with room to roam on this king...
Loft bed...
View from loft...
Bowl sink...
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Great breakfast Stored bags for free 2 beds and large bathroom WiFi worked great.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool with a great view. Good sized rooms. Wonderful breakfast with many selections.
Stayed 1 night in Mar 2020

10/10 Excellent

Mike, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was modern, and I loved the staricase.. so simple and striking. The room was moern, and although on ground floor at the back end of the buiding, the view was of a wall, but it didn't matter. I was only there a night, but it was a great room and I enjoyed the stay.
Stayed 1 night in Feb 2020

4/10 Poor

Tess

Disliked: Room comfort
No air-conditioning
This hotel does NOT have air-conditioning. If you are booking it for that reason do not. Rooms are airless boxes with small windows. Staff nice. Parking outside easy. Very overpriced.
Stayed 1 night in Dec 2019

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Very clean and nice with comfy beds, and wonderful bathrooms with large rainfall shower. Nice breakfast. Some hall echo acoustic issues due to concrete wall and open space of the stairs opposite to the doors of all rooms, but I would stay here again!
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The staff was very nice, but the rooms were small and very loud (we could hear everyone in the halls in the morning). The internet was also very slow.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
the rooms are small as well as beds. Service at the counter not what is to be expected, a couple of times when we came back to the hotel, there was no one at the counter.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Room comfort
Too noisy. You can hear everything.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Extremely friendly staff. Highly recommend.
Stayed 1 night in Oct 2019

8/10 Good

Rajen

Liked: Cleanliness, staff & service, room comfort
over all good experience - staff can communicate in english and friendly. breakfast wa also good
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stunning interior design, warm and modern at the same time. The beds are comfortable and clean The breakfast buffet will please those who want to keep a healthy diet: it offers amazing fresh fruits, tea selection and an overall array of pastries, cheese and cold cuts. The WiFi is spotty in the rooms. The Parking door was broken so we could not use it and street parking is not that easy. The pool Is smaller than expected, not really meant for swimming. Perfect for relaxing. Would have liked a jacuzzi to soothe hiking legs
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, modern hotel. Breakfast mediocre, staff not very friendly. Offered free drink on arrival, restaurant several blocks away, not open until 7 pm and when we arrived it wasn’t open.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A room was given to us and the key did not work. When the key was reactivated, we opened the door and another guest was inside the room.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very new and modern. Front desk staff all spoke very good English and were helpful.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is nice and in a good location. The staff was very helpful.
Stayed 1 night in Nov 2018

10/10 Excellent

Miranda, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic, helpful, giving us directions to the restaurants, market, stores. Every location was in walking distance. We didn’t bring a adapter, they provided two for us to charge our phones right away and we bought one nearby. Bed was comfortable.
Stayed 1 night in Nov 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Noisy Hotel with Poor service
Out of the three hotels I stayed at in Puerto Natales, this was the worst hotel. The halls and rooms had a strong odor from the recent renovation. The "pool" was under renovation and not able to be used. The hotel does not even have a "DO NOT DISTURB" sign for there rooms. Noise travels very easily with the tile floors and you can hear conversations throughout the hotel.
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveler

No pool and stinky rooms
The hotel proudly displays a pool as their primary photo. However, the pool has been renovated for the past month and likely will not be ready until the end of Sept. Make sure you check with the hotel to make sure it is operational if that is the reason you are staying here like I was. The hotel also had a strong paint odor as they recently remodeled. The smell was so strong in my room I had to open the windows to the room and close the bathroom door. Also, noise travels very easily in the hotel due to all the tile. You can hear conversations down the hall and hear your neighbor's toilet flush. Also, they do not even have "Do not Disturb" signs for the rooms which can cause problems. Breakfast was very basic and was not set up on time so if you have an early departure or tour than you are out of luck. The worst hotel out of the three hotels I stayed at in Puerto Natales.
Stayed 1 night in Sep 2018

10/10 Excellent

Hugo, Barrington, Rhode Island

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is really pretty, sort of Scandinavian architectural style, rooms have a loft which my son absolutely loved! Personnel was informative, welcoming, warm and helpful. Breakfast was very limited and this could improve, overall an excellent place to stay at Puerto Natales
Stayed 3 nights in Jun 2018

8/10 Good

Priti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puerto natales stay
Good hotel near town easy to walk to restaurants free parking and very close to Balmechieda glacier office. Good breakfast. Very friendly and helpful staff with a lot of information. Willing to book tours for you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice locatiom
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Stayed 3 nights in Apr 2018

8/10 Good

chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if you are in Puerto Natales
If you are going to stay in Puerto Natales And you have usd100 per night then stay in this hotel ! Pretty new , comfortable bed , hot water , in the middle of the town! Just 2 mins from the main square . They can organize daily tour to Torres del paine with great price . Much better price than online agent ....