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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Exterior
Interior entrance
Exterior
Premium bedding, memory foam beds, in-room safe, individually decorated
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
751 Second St, Natchitoches, LA, 71457
  • Louisiana Sports Hall of Fame
    ‪2 min walk‬
  • Historic District Shopping
    ‪3 min walk‬
  • Cane River National Heritage Area
    ‪8 min walk‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Historic View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel in Downtown Natchitoches
Along with a fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Business-related amenities consist of a 24-hour business center and 4 meeting rooms.

This Natchitoches hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Lounge 1714 - Onsite bar.

Languages

English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 523 out of 1008 reviews
Rating 8 - Good. 229 out of 1008 reviews
Rating 6 - Okay. 147 out of 1008 reviews
Rating 4 - Poor. 57 out of 1008 reviews
Rating 2 - Terrible. 52 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Kathy

Dissatisfied Customer
The fixtures were dusty, the body soap dispenser was empty. Only one miniature bar of soap in the BR. The towels felt like burlap when drying off. Worst of all a mouse ran into the bathroom while my husband was sitting on the commode. The mouse v v took one look at him then turned around and ran out. On a positive note the staff at the front desk were friendly and professional.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was awesome with checking in and our room was clean and the view was awesome!
Stayed 1 night in Dec 2024

6/10 Okay

Marlon

Stayed 2 nights in Nov 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay and the Christmas lights and shopping.
Stayed 1 night in Dec 2024

10/10 Excellent

Dennis

Traveled with family
This was o our second year and we were very pleased with the hotel, staff and accommodations
Stayed 1 night in Dec 2024

10/10 Excellent

brenda

Liked: Amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Dec 2024

6/10 Okay

Jennifer

Traveled with family
Disliked: Staff & service, property conditions & facilities
Excellent location. Easy parking. The hotel is older with thin walls and damage. The staff is a apathetic and all wearing ear buds so you have to repeat yourself often.
Stayed 3 nights in Dec 2024

8/10 Good

NICKI P

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Darren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Some improvements needed!!
It truely is a very nice hotel that was very convenient to the main attractions in town so that was a plus and we did have a quite room. The amenities were not there. One small bar of soap was in the room when we arrived. There were ample towels but we had to ask for shampoo. There were a few spots in the room that had been missed in cleaning. Breakfast was rather limited in choices. There was an added resort fee when we booked and we did not understand what it was for. Its not a resort. My suggestion is that the management needs to step up their game and add more staff and creature comforts.
Stayed 2 nights in Dec 2024

10/10 Excellent

Frances

Traveled with family
Needs some updating and better breakfast options Need to supply Kleenex in rooms and bath mats for what they are charging
Stayed 3 nights in Dec 2024

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff are friendly,warm and genuine.The breakfast is the best "free" breakfast I can remember: real eggs, great grits, lots of side options. Only negative (very small) is that housekeeping is sketchy. The folks work hard, there just aren't enough of them but that's a sign of the times.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was within walking distance to where I wanted to go in downtown Natchitoches. I will definitely stay there again on my next trip to Natchitoches.
Stayed 1 night in Dec 2024

6/10 Okay

Jimmy G

Stayed 4 nights in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

G

Stayed 2 nights in Nov 2024

10/10 Excellent

Micah

Stayed 1 night in Dec 2024

6/10 Okay

brandon

Business traveler
Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping you can walk everywhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like Hallmark
Stayed 2 nights in Nov 2024

2/10 Terrible

Jamie

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is absolutely filthy! This is my 3rd time staying here and each time the floors in the rooms and bathroom are completely unclean. Not vacuumed and definitely not mopped. There was hair, trash, dirt and dust on every surface of the floors. It seems like they only clean the common areas and lobby, etc. It’s such a shame bc the hotel is in the perfect location, but it’s just completely unkept.
Stayed 2 nights in Dec 2024

6/10 Okay

Charles

Traveled with partner
Liked: Amenities
Room was large enough. Mattress were wore out on nightstand side. Bath was roomy, but shower wasn't clean and had mildew in caulking. No hand or grab rails in shower. A/C-Heater was outdated and very noisy. Found to be very overpriced even for a Holiday weekend. Would not return or recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024