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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Exterior
Interior entrance
Meeting facility
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
751 Second St, Natchitoches, LA, 71457
  • Historic District Shopping
    ‪3 min walk‬
  • Cane River National Heritage Area
    ‪7 min walk‬
  • Northwestern State University
    ‪16 min walk‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Historic View)

7.2 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel in Downtown Natchitoches
Along with a fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Business-related amenities consist of a 24-hour business center and 4 meeting rooms.

This Natchitoches hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Lounge 1714 - Onsite bar.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Reviews

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

8.2

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 573 out of 1164 reviews
Rating 8 - Good. 260 out of 1164 reviews
Rating 6 - Okay. 174 out of 1164 reviews
Rating 4 - Poor. 88 out of 1164 reviews
Rating 2 - Terrible. 69 out of 1164 reviews

Reviews

8/10 Good

Nancy Alexander

Stayed 1 night in Jun 2025

10/10 Excellent

Heather M.

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love that this is an historic building right in downtown Natchitoches. Staff was great, rooms are nice.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Traveled with family
Liked: Property conditions & facilities
Very noisy . Air conditioner was leaking water . Floor wasn’t clean . Otherwise it’s a nice property
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jun 2025

8/10 Good

Amanda

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location of this hotel is perfect - lots of restaurants and shopping easily walkable. The hotel staff is also very nice and will easily fix any problems. My only complaint is that the rooms feel a little dated - not all the lights worked, the bedding was a little scratchy etc.
Stayed 2 nights in Jun 2025

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the spacious rooms and areas throughout the hotel. I certainly loved the price I paid for a room like that and I enjoyed the hot breakfast. My dislikes is the parking across the street from the hotel, the fact I was not on the top floor and heard children/adults constantly stomping from atop and the rooms are too dark.
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jimmy

Traveled with group
Liked: Room comfort
Disliked: Staff & service
The location is great. The staff wasn't very friendly. My blanket was dirty and the floors were not clean. When I phoned the front desk I was told I could come get another blanket. No I'm sorry or let me bring you one. The hotel room doors are very hard to open and close. They stick from settling. The courtyard is very nice. Parking is a challenge because it is limited at the hotel. Guests may have to park a block away when the hotel lot is full. I liked that there was a hot breakfast and a bar on site. Daisy the bartender was the only employee who was friendly.
Stayed 2 nights in Jun 2025

8/10 Good

Joey

Traveled with family
Liked: Cleanliness
Great hotel friendly staff good parking! Only problem we had is that our room door wouldn’t latch!
Stayed 1 night in Jun 2025

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property had lots of amenities. The rooms are a little noisey….you can hear the neighbors TV/blow dryer etc. overall it was a nice place to stay!
Stayed 1 night in Jun 2025

6/10 Okay

RogerJean

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Roshaunda, who checked us in, was wonderful. The rooms were clean and the beds were good. HOWEVER, the bathroom was severely lacking. First of all, get rid of the glass panel on the shower and put actual DOORS on. The panel (1) makes it cold (2) causes you to have to stand under the shower while turning it on, making you endure water that is the wrong temperature while it heats up. Also, there are no grab bars, making it a very dangerous situation. Finally, I booked through Expedia and then was charged a "resort fee" of $21.00. FOR WHAT? We were told that paid for the breakfast and Wi-Fi. Guess what? THAT HOTEL IS NOT A RESORT. There is no pool, no golf club, no additional amenities, the ice machines didn't work, and there was no de-caf coffee at breakfast. The "courtyard" view gave us a view of a brick area with some metal furniture. Absolutely nothing "courtyard-ish" about it. Overall, I was very disappointed and will not stay there again, nor will I recommend it to others. My Wyndham number is 148067943C
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real gem.

A real gem and a great find. It’s a quiet beautiful place in the middle of downtown. Close to restaurants and a cute little shopping area. It has a cute little bar to catch a night cap and a yummy breakfast in the morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really neat property!
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness
Great place. Very friendly staff. Will be back.
Stayed 1 night in Jun 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service
I tried contacting the property. I
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place, good service at a good breakfast
Stayed 2 nights in Jun 2025

8/10 Good

Laurie

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Tori

Traveled with family
Breakfast was lackluster and minimal. Parking was terrible. Room was fairly clean, but more attention should definitely be given to the bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Keturah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay. Our room did not come with a comforter for either bed. The tv also barely worked on a large selection of channels. Besides that. We enjoyed our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with friendly staff. Great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant & comfortable stay w/ friendly staff! Great value!
Stayed 1 night in Jun 2025

4/10 Poor

Kathy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The floors are sticky and dirty. Sheets don’t fit properly on the bed. The walls are full of dust you can literally blow on the wall and dusts flys everywhere!!! I have been a customer for the last fifteen years. But the last two years I have seen a significant decline in this property. What a shame. It’s had so much potential.
Stayed 1 night in Jun 2025

10/10 Excellent

Edwin, Lafayette

Traveled with group
Liked: Cleanliness, amenities
Convenient location.. Great service
Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel!!
Stayed 1 night in Jun 2025

6/10 Okay

Justin

Liked: Staff & service
Disliked: Cleanliness, room comfort
We have stayed here before and had a wonderful stay. This time we unfortunately did not enjoy it as much as we were expecting. Our shower had a constant drip and we were unable to stop the leak. The shower floor pan also was stained with a dirty film all around the edges. We found an unfolded towel also sitting on the bathroom vanity and appeared to be dirty. The king suite that we stayed in had a seperate sitting area with a couch and we found a half eaten cookie under the couch. Since we were staying for only one night and we checked in late, we did not bring these items to the attention of the staff. We did feel as the room had been cleaned, just not the the standards we thought we would expect from our last stay. We love the quaint and peacefulness of the hotel, but I believe it just needs some attention.
Stayed 1 night in Jun 2025