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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Exterior
Interior entrance
Exterior
Interior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
751 Second St, Natchitoches, LA, 71457
  • Historic District Shopping
    ‪3 min walk‬
  • Cane River National Heritage Area
    ‪7 min walk‬
  • Northwestern State University
    ‪18 min walk‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking (Historic View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, memory foam beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking, Courtyard View

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel in Downtown Natchitoches
Along with a fitness center, this smoke-free hotel has a bar/lounge and a 24-hour business center. Free buffet breakfast and free self parking are also provided. Other amenities include a business center, concierge services, and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Business-related amenities consist of a 24-hour business center and 4 meeting rooms.

This Natchitoches hotel also offers a fitness center, a terrace, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Lounge 1714 - Onsite bar.

Languages

English

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 548 out of 1090 reviews
Rating 8 - Good. 246 out of 1090 reviews
Rating 6 - Okay. 163 out of 1090 reviews
Rating 4 - Poor. 73 out of 1090 reviews
Rating 2 - Terrible. 60 out of 1090 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Blake

Stayed 1 night in Mar 2025

10/10 Excellent

Vicki

Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Amelia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

They charge your card early

The only complaint that I have is that they charge your card before your arrival. I booked the room onhotel.com and selected to pay at the hotel. They charge the card before my arrival date. Then the GM told an employee that they will give my room away if I don’t pay on that day. I was part of the wedding party that was a guest at that hotel. It was a lot of the wedding party staying there and everyone had the same complaint. I told the employee that when booking on hotel.com it gives the option to pay at the hotel. Then the employee told me she could take the payment over the phone then I said I do not feel comfortable giving my card number over the phone because it is my payroll card and she said it goes in the system and they can’t see the number. Then I said you can be writing it down as I’m telling you and I can’t see that so I do not feel comfortable giving my card number over the phone.. Then she said don’t get mad if your room is given away because you couldn’t pay now. Then I said I will be mad because I chose the option to pay at the hotel and is not my fault that you’ll have that on hotel.com that is something that y’all need to work out with hotel.com and not me. So please get with them and work that out because that is not fair to the guest when we are booking on hotel.com thanks.
Stayed 2 nights in Apr 2025

4/10 Poor

Deborah

Traveled with partner
Only 1 luggage cart for entire hotel. It often was not even available. Our a/c stopped working the first day
Stayed 2 nights in Apr 2025

6/10 Okay

Brooke

Disliked: Property conditions & facilities
Check in took 30 mins after the
Stayed 1 night in Mar 2025

10/10 Excellent

Dan

Stayed 1 night in Apr 2025

4/10 Poor

Kathleen

Traveled with partner
Disliked: Amenities, property conditions & facilities
We stayed in a king suite and, for the type of room and amount paid, we were very disappointed. The suite had a living area, a dining area, a kitchenette, a separate bedroom and a bathroom so it was very spacious. However, there were no windows, no utensils/dishes/glassware in the kitchenette and no extra bedding. The uncomfortable bed had only a sheet and a very thin blanket on it and the pillows were terrible and lumpy, although there were plenty of them. I found a decorative topsheet in the closet but there should have been more bedding since the couch was a pullout. The shower only had 2 settings: 3rd degree burns or polar plunge. Also, there was only 1 wastebasket. As far as service, the lady who checked us in was excellent. The bartender was not. We stopped in the bar for one drink after having dinner out and were told the bar closed at 10pm. It was 9:15 on a Friday night and there were no other patrons. We stayed for less than 20 mins and decided to finish our drinks upstairs but, as we were leaving, we were asked to pour our drinks into plastic cups because the bartender did not want us to take our glasses to our room. We booked this hotel because of its location, which is walkable to Front Street, but it's also touted as upscale and it wasn't even average. We skipped breakfast, which looked way below par, and left at 7:30am. For the money, I think we would've had a better stay at Comfort Suites.

6/10 Okay

Greg

Traveled with family
Was of hair on bathroom floor, no trash bags in garbage cans and shower was nasty. Red film in tile and mildew around caulking and bottom was dirty. Obviously it was the housekeeping for this room sub par because our first stay room and bathroom was much cleaner. Enjoy the breakfast.
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Great
Stayed 1 night in Mar 2025

8/10 Good

REGINALD

Liked: Cleanliness, staff & service
Shower could have been cleaner. I wanted pancakes for breakfast. Machinery broken
Stayed 2 nights in Mar 2025

8/10 Good

Beverly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Check in difficult.
Stayed 1 night in Mar 2025

10/10 Excellent

shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DEDE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this downtown location. Front street steps away. Everyone was super friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely will stay here again

Wonderful Hotel with lovely antiques. The breakfast was very good. The rooms large and comfortable. The front desk staff were very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

The hotel was conveniently located and offered all I was looking for
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

10/10 Excellent

Arlene

Stayed 2 nights in Mar 2025

4/10 Poor

Rebecca, Springhill

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room 110 was filthy. I wish I could post pictures. For this too be a move grab Everything had a thick layer of dust. The blanket on the bed was as thick as maybe 2 sheets. Tv didn't work. Had to call maintenance.
Stayed 2 nights in Mar 2025

8/10 Good

Brandy

Traveled with family
Liked: Cleanliness, staff & service
We have stayed here a few times now and really enjoyed it. The only problem we have run into is parking. There is only a very small lot right at the hotel, and it fills up fast. If you leave for dinner or anything, you will lose your spot. The over flow parking is down the road from the hotel, and it really stinks to have to walk all that way.
Stayed 1 night in Mar 2025

6/10 Okay

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough close parkimg.
Stayed 1 night in Mar 2025

10/10 Excellent

willie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice but the ice maker didn't work
Stayed 1 night in Mar 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is weird and away from the Hotel.
Stayed 1 night in Mar 2025

2/10 Terrible

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Management had no answer. No Management training.

Well right away we had issues with noisy neighbors, from what I’m understanding a college row team. I called to complain that the neighbors were going in and out the room constantly, and slamming the doors. The woman that said to me that I can ask them to keep it down. When she came down to our basement room, she said I don’t know what she can do about it. I asked can I be moved to a quieter floor or room, she acted liked that wouldn’t do anything to make me happy about the stay. Storms came in we lost power there was no one available to talk to about the power situation, I guess no back up emergency generators? Well I sleep with a Cpac severe sleep apnea I couldn’t sleep comfortably at first light we decided to pack up and leave. Our room was completely dark with no light coming in because the first floor was basically the basement. So during our packing we had to use the flashlight from our phone, anyway we left cell phone charger behind and several toiletries behind apparently, when I called the next morning they said nobody saw any items… No Customer Service and a rude so called Manager…. Worst Hotel stay experience ever….,
Stayed 1 night in Mar 2025