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Tongariro Crossing Lodge

4.5 star property

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Terrace/patio
Turoa Suite | Premium bedding, individually decorated, iron/ironing board
View from room
Horopito Self Contained Unit | Premium bedding, individually decorated, iron/ironing board
Waimarino Two-Bedroom Suite | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
27 Carroll Street, National Park Village, Tongariro, 2653
  • Marton Sash and Door Cycling Park
    ‪9 min walk‬
  • Tongariro National Park
    ‪10 min drive‬
  • Whakapapa Ski Area
    ‪21 min drive‬

Room options

View all photos for Jerusalem Suite

Jerusalem Suite | Premium bedding, individually decorated, iron/ironing board

Jerusalem Suite

  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Horopito Self Contained Unit

Horopito Self Contained Unit | Premium bedding, individually decorated, iron/ironing board

Horopito Self Contained Unit

  • 592 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Whakapapa Suite

Whakapapa Suite | Premium bedding, individually decorated, iron/ironing board

Whakapapa Suite

  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Turoa Suite

Turoa Suite | Premium bedding, individually decorated, iron/ironing board

Turoa Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Waimarino Two-Bedroom Suite

Waimarino Two-Bedroom Suite | Premium bedding, individually decorated, iron/ironing board

Waimarino Two-Bedroom Suite

  • 538 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pipiriki Suite

Pipiriki Suite | Premium bedding, individually decorated, iron/ironing board

Pipiriki Suite

  • 452 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Tongariro Crossing Lodge

4.5-star National Park Village B&B with bar/lounge
A bar/lounge, a snack bar/deli, and coffee/tea in a common area are available at this bed & breakfast. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, laundry facilities, a library, and express check-out are onsite.
Tongariro Crossing Lodge offers 6 accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations include dining tables. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 30-inch flat-screen televisions come with satellite channels and Netflix. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The bed & breakfast offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. A train station pick-up service and a train station drop-off service are complimentary for guests. This luxury bed & breakfast also offers a library, a terrace, and barbecue grills. Complimentary self parking is available on site, along with a car charging station.

Tongariro Crossing Lodge has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 25 km
  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: NZD 18 to 25 for adults and NZD 10 to 12 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Dining table
  • Free crib
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No elevator (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 floor
  • Built in 1967
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 18 to 25 for adults, and NZD 10 to 12 for children
  • Late check-out fee: NZD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Tongariro Crossing Lodge Mt Ruapehu
Tongariro Crossing Mt Ruapehu
Tongariro Crossing Lodge National Park Village
Tongariro Crossing National Park Village
Tongariro Crossing Hotel National Park Village
Tongariro Crossing Lodge Bed & breakfast
Tongariro Crossing Lodge National Park Village
Tongariro Crossing Lodge Bed & breakfast National Park Village

Tongariro Crossing Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 130 out of 159 reviews
Rating 8 - Good. 24 out of 159 reviews
Rating 6 - Okay. 5 out of 159 reviews
Rating 4 - Poor. 0 out of 159 reviews
Rating 2 - Terrible. 0 out of 159 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

FRANCINE

Liked: Staff & service, property conditions & facilities
Very clean and warm and inviting
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay when visiting/hiking Tongariro National Park. Highly recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quirkiness and antique furniture. Limited access to tv channels.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value in beautiful National Park
Our room was simple but very cozy and comfortable! Our host was incredibly gracious and accommodating, including offering to drive us to and from the train station. Given the price this place is an amazing value and highly recommended when visiting for the crossing.
Stayed 2 nights in Oct 2024

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Ok motel.
2 bedrooms was nice. Beds were comfortable. Couch under tv was not convenient. Bathroom was clean and large, however, there was a back door to a shared courtyard that had clear glass in front of the bathroom door. The kitchen was very small, had everything, but a cooktop. Fridge did not freeze ice packs or keep things very cold.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and cosy!.
Stayed 2 nights in Aug 2024

8/10 Good

Xuxin

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful vintage charm, antiques and art. Comfortable beds and heating for winter. Delicious breakfast laid out with formal style.
Stayed 1 night in Jul 2024

6/10 Okay

Tatsuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room with a double bed and double sofa bet however, the sofa bed couldn’t set up. We asked to the receptionist then she changed our room immediately . We cooked for breakfast in the kitchen. The kitchen facilities are pretty convenient and nice and cleaned . Even plates and mugs are designed fancy.
Stayed 1 night in Jun 2024

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy, comfortable and thoughtful host. We came here to enjoy some peace and quiet without the hassle of meal preparation. This place was perfect for us and it’s within walking distance of a few dining places. It’s self-contained though, so the option of preparing our own meals was available.
Stayed 2 nights in Jun 2024

10/10 Excellent

Vade

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

naama

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was good for its location. Understandably there are limited dining options in such a sparsely populated area. Gas station was under renovations so we were unable to refill gas in town which was slightly inconvenient.
Stayed 4 nights in Apr 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place. Super convenient location. Attentive staff. Cozy room and bedding. French-press coffee in my suite. Free laundry and parking. Highly recommended :)
Stayed 4 nights in Apr 2024

10/10 Excellent

Ruslana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location and breakfast. The staff provided excellent advice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Philip

Stayed 2 nights in Feb 2024

10/10 Excellent

Gordon, SAINT LOUIS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This lodge was set up perfectly for hikers and skiers with early breakfast options, kitchen facilities, free laundry and a drying room. Host was very personable and accommodating.
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, great location for exploring the National Park. Very welcoming and helpful staff, we didn't have breakfast but looks good if you choose to. Easy parking right outside the room which is well equipped. Highly recommended.
Stayed 1 night in Jan 2024

10/10 Excellent

Heesang

Stayed 1 night in Dec 2023

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023