Castle Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle Hotel

Front of property
Classic Triple Room | Premium bedding, individually decorated, individually furnished, desk
Reception
Bar (on property)
Building design

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
The Parade, Neath, Wales, SA11 1RB
  • Gwyn Hall
    2 min walk
  • Neath Abbey Ruins
    3 min drive
  • Aberdulais Falls
    3 min drive
  • Swansea (SWS)
    48 min drive

Room options

Classic Twin Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

Classic Triple Room

  • 149 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds

Luxury Suite, 1 King Bed, Private Bathroom

  • 159 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room

  • 109 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About this property

Castle Hotel

3-star Neath hotel with coffee shop/cafe
A bar/lounge, a coffee shop/cafe, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk, and wedding services are onsite.
Castle Hotel offers 30 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Satellite television is provided.

This Neath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Castle Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Neath
Castle Neath
Castle Hotel Hotel
Castle Hotel Neath
Castle Hotel Hotel Neath

Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 145 out of 346 reviews" "
Rating 8 - Good. 117 out of 346 reviews" "
Rating 6 - Okay. 51 out of 346 reviews" "
Rating 4 - Poor. 18 out of 346 reviews" "
Rating 2 - Terrible. 15 out of 346 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Business traveler
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay staff are pleasant and helpful have stopped here on numerous occasions and will always go back
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place
Stayed 1 night in Sep 2024

10/10 Excellent

malcolm

Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Business traveler
Disliked: Cleanliness, property conditions & facilities
Tired
Room 5 noise till about 11:30pm below is bar/karaoke and on Main Street with pubs adjacent with noise, then bin men started 5:20am not good after a 6hour drive
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location, helpful staff, comfortable but a little dated and tired. Would stay again though.
Stayed 2 nights in Aug 2024

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Only stayed 1 night but it was great. Would recommend very friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Beryl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities and central location
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very friendly and helpful, the rooms are very spacious and the bed are very comfortable, the hotel is in a good location for all the amenities/shops and bars, it is only about 10 minutes walk from the train station..
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attended cricket in neath near by close to and
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another lovely stay!
4th or 5th time staying here in the last couple of years. Travel for work and visits to nearby clients so just 1 night stays but they always treat me well. Always a comfortable stay but this time upgraded to a larger room by the lovely lady at the desk so I'd be more comfortable (I'm very tall) in a family room. Breakfast always great. Hotel is very easy to get to and find just a couple of mins walk from the station.
Stayed 1 night in Jul 2024

4/10 Poor

Richard

Stayed 4 nights in Jul 2024

8/10 Good

Cally

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Stayed 1 night in Jun 2024

6/10 Okay

Jacky

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is centrally and conveniently located. The room was dirty with dusty blinds, dirty floors and mouldy silicone in the bath/shower and was dated. The staff and service was excellent throughout and I was made to feel welcome from the moment I stepped through the front door with every need met with a smile.
Stayed 2 nights in Jun 2024

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice stay
Stayed 1 night in Jun 2024

6/10 Okay

Jon

Traveled with partner
Parking felt unsafe
Stayed 1 night in May 2024

8/10 Good

peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, lovely food and clean rooms Would recommend
Stayed 1 night in Jun 2024