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Castle Hotel

3.0 star property

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Photo gallery for Castle Hotel

Front of property
Building design
Bar (on property)
Reception
Classic Triple Room | Premium bedding, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
The Parade, Neath, Wales, SA11 1RB
  • Swansea.com Stadium
    ‪12 min drive‬
  • Swansea Marina
    ‪14 min drive‬
  • Swansea Beach
    ‪28 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪67 min drive‬

Room options

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Premium bedding, individually decorated, individually furnished, desk

Classic Twin Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, individually decorated, individually furnished, desk

Classic Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Premium bedding, individually decorated, individually furnished, desk

Classic Triple Room

  • 149 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed and 2 Twin Beds

View all photos for Luxury Suite, 1 King Bed, Private Bathroom

Luxury Suite, 1 King Bed, Private Bathroom | Premium bedding, individually decorated, individually furnished, desk

Luxury Suite, 1 King Bed, Private Bathroom

  • 159 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Premium bedding, individually decorated, individually furnished, desk

Single Room

  • 109 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Castle Hotel

3-star Neath hotel with coffee shop/cafe
A bar/lounge, a coffee shop/cafe, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk, and wedding services are onsite.
Castle Hotel offers 30 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Satellite television is provided.

This Neath hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

3 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Castle Hotel is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 22-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Noise-free guestrooms cannot be guaranteed

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Castle Hotel Neath
Castle Neath
Castle Hotel Hotel
Castle Hotel Neath
Castle Hotel Hotel Neath

Castle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 150 out of 362 reviews
Rating 8 - Good. 123 out of 362 reviews
Rating 6 - Okay. 55 out of 362 reviews
Rating 4 - Poor. 19 out of 362 reviews
Rating 2 - Terrible. 15 out of 362 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zara

Stayed 2 nights in Jan 2025

8/10 Good

Arwel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

David

Tired
Getting tired. Booking made inc full English but with no apology Told they had decided to downgrade to a very average continental!,, Hotel opposite very rough.
Stayed 2 nights in Dec 2024

2/10 Terrible

joe

Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty an the place was fully booked for a wedding. The breakfast was buffet so everything was cold .not great .

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service
Overall pleasant
This building is old and damp in areas. However good value for money and central. My room was beautiful. Windows quite mucky. Reception lady polite and helpful. Continental breakfast disappointing. If your wanting a quiet stay this hotel is located directly in front of a very loud nightclub so take this into consideration on a Friday/ satarday night🙂
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Neil

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
The staff were friendly and helpful plus the bar and dining area were very nice. However, the rooms looked tired and unclean - there were spiderwebs on the ceiling and significant black mold in the bathroom specifically around the bathtub and under the bath mat. The siding of the bath was loose/broken, the toilet cistern was faulty and would make noise unless you lifted the top to adjust the mechanism which revealed more black mold underneath and behind the toilet. I would share photos but the app wont let me for some reason. Please also be aware that when the hotel states that it offers breakfast this is not a hot breakfast, it is purely toast, cereal, cheese, ham and a salad.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clare, Bradwell

Stayed 1 night in Oct 2024

6/10 Okay

Gary

Traveled with partner
Liked: Cleanliness, staff & service
Staff friendly and nothing to inconvenient for them to assist with. In general the hotel needs updating and more time is required for cleaning the rooms - not just changing bedding. Also could do with light blocking blinds.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle Hotel Neath
I have stayed at this Hotel a number of times and find it good value for money. The staff are always helpful and friendly. The room I stayed in was spacious, clean and well furnished. There are areas of the Hotel that look a little dated but generally the Hotel is good value for money. I will stay there again for my next business trip. I also left something in my room when I checked out but I had a phone call a little later to let me know they had put it to one side for me.
Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Stayed 2 nights in Sep 2024

8/10 Good

Stuart

Stayed 2 nights in Sep 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Have done this before and is still the same it great
Stayed 2 nights in Sep 2024

10/10 Excellent

Stuart

Business traveler
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay staff are pleasant and helpful have stopped here on numerous occasions and will always go back
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place
Stayed 1 night in Sep 2024

10/10 Excellent

malcolm

Liked: Cleanliness
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Business traveler
Disliked: Cleanliness, property conditions & facilities
Tired
Room 5 noise till about 11:30pm below is bar/karaoke and on Main Street with pubs adjacent with noise, then bin men started 5:20am not good after a 6hour drive
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location, helpful staff, comfortable but a little dated and tired. Would stay again though.
Stayed 2 nights in Aug 2024

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024