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Holiday Inn Express Swansea - East by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Swansea - East by IHG

Free daily buffet breakfast
Exterior
Bar (on property)
Reception
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included
$86
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Neath Road, Llandarcy, Neath, Wales, SA10 6GZ
  • Swansea.com Stadium
    ‪9 min drive‬
  • Swansea Marina
    ‪13 min drive‬
  • Swansea Beach
    ‪14 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Standard Room, 2 Twin Beds (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

9.8 out of 10
Exceptional
(9 reviews)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(16 reviews)
  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 123 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 123 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Swansea - East by IHG

3-star Neath hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk, and a TV in a common area are onsite.
Holiday Inn Express Swansea - East by IHG offers 91 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, a front-desk safe, and a television in a common area. Onsite self parking is complimentary.

Holiday Inn Express Swansea - East by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express Swansea - East by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Swansea East
Holiday Inn Express Swansea East
Holiday Inn Express Llandarcy
Holiday Inn Express Swansea East Llandarcy, Wales
Holiday Inn Express Swansea West m4, Jct 43 Hotel Llandarcy
Holiday Inn Llandarcy
Holiday Inn Swansea
Llandarcy Holiday Inn
Holiday Inn Express Swansea East Hotel
Express Swansea By Ihg Neath
Holiday Inn Express Swansea East
Holiday Inn Express Swansea East by IHG
Holiday Inn Express Swansea East an IHG Hotel
Holiday Inn Express Swansea - East by IHG Hotel
Holiday Inn Express Swansea - East by IHG Neath
Holiday Inn Express Swansea - East by IHG Hotel Neath

Holiday Inn Express Swansea - East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 562 out of 1003 reviews
Rating 8 - Good. 341 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gilian

Liked: Cleanliness, amenities
Very friendly and helpful staff. Have stayed at this property for over ten years and will certainly continue to do so.
Stayed 2 nights in May 2025

10/10 Excellent

tracey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, speedy check in tasty breakfast with great options
Stayed 1 night in Jun 2025

10/10 Excellent

Alic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tristan

Stayed 3 nights in May 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant in all areas. I could not get into my car as someone parked too close and as I have a back problem, one of the staff got in from the passenger side and got the car out. All staff were brilliant. One suggestion - as vehicle parking is not controlled by the hotel, they do not know the car numbers of the guests and there is no way to find out whose car it is. Please tell all hotels to take the vehicle number as it will be very useful in a situation like this
Stayed 2 nights in May 2025

2/10 Terrible

Roxanne

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cashless which wasnt clear on booking. Fine but the room was meant to be for 4. 2 adults and 2 children. As it was a sofa bed we didnt expect it to be particularly comfortable but oh my god... this thing was the most terrible, wonky, painful thing ive ever slept on. We genuinely have slept on the floor because its less painful. Shouldnt have to do that when youve paid £122 for the privilege per night. Breakfast was ok but very limited.
Stayed 2 nights in May 2025

8/10 Good

Catherine

Stayed 1 night in May 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a travel break,pleasant and helpful staff and a comfortable room.
Stayed 1 night in May 2025

2/10 Terrible

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for my stay
Stayed 1 night in May 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This property charges no shows even if you show.

Dreadful service from both Hotels.com and the Hotel. We altered the booking date, Hotels.com admitted a system error their end meaning we were left with a no show even though we turned up the following day. Both parties refuse to offer a refund leaving us out of pocket. Customer robbery.
Stayed 1 night in May 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Fantastic stay, would definitely stay again

Was worried about the M4 being so close but in our room couldn’t hear a thing! Will definitely be back to stay, friendly staff and breakfast was great. Room was just what we needed, clean tidy and comfortable
Stayed 2 nights in Apr 2025

10/10 Excellent

Tristan

Stayed 2 nights in Apr 2025

10/10 Excellent

Ross

Stayed 1 night in Mar 2025

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flying visit

Excellent accommodation for a great price. Breakfast fresh, hot and good choice for price paid
Stayed 1 night in Apr 2025

10/10 Excellent

Tristan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, great staff, limited parking

Great staff. Always very polite and welcoming. My only gripe is that the car park spaces are very narrow and the car park needs to be bigger (or share with the Harvester!) That said, it’s better than a lot of other hotels, and I’ve always been able to park somewhere. Lift hasn’t worked for more than 6 months. Doesn’t affect me, but I’d imagine that’s more than inconvenient for some others.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Chloe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

NANCY

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staff was so helpful and friendly fully accommodated us with our two dogs. The rooms were spacoius and clean.
Stayed 1 night in Apr 2025

2/10 Terrible

Simon

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Poor

Rooms are good but got no sleep due to excessive noise from fans out side window
Stayed 1 night in Apr 2025

10/10 Excellent

Tristan

Stayed 2 nights in Apr 2025

10/10 Excellent

Robert, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed property. Comfortable. Clean. Staff polite. Free breakfast was very decent. Handy parking next to a Harvester (which wasn’t great)
Stayed 2 nights in Apr 2025

10/10 Excellent

Harwinder

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very helpful staff, enjoyable stay
Stayed 3 nights in Apr 2025