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Tree Tops Guest House

3.0 star property

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December 2024
January 2025

Photo gallery for Tree Tops Guest House

Family Quadruple Room, 1 Bedroom, Shared Bathroom, Ground Floor | View from room
View from property
Standard Double Room, 1 Double Bed, Shared Bathroom, Ground Floor | Iron/ironing board, free WiFi
Front of property
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
282 Neath Road, Briton Ferry, Neath, Wales, SA11 2SL
  • 1940s Swansea Bay
    8 min drive
  • Bar Red
    4 min walk
  • Briton Ferry Station
    4 min walk
  • Cardiff (CWL-Cardiff Intl.)
    57 min drive

Room options

View all photos for Family Quadruple Room, 1 Bedroom, Shared Bathroom, Ground Floor

Family Quadruple Room, 1 Bedroom, Shared Bathroom, Ground Floor | Iron/ironing board, free WiFi

Family Quadruple Room, 1 Bedroom, Shared Bathroom, Ground Floor

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | Iron/ironing board, free WiFi

Classic Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed, Shared Bathroom, Ground Floor

Standard Double Room, 1 Double Bed, Shared Bathroom, Ground Floor | Iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Shared Bathroom, Ground Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | Iron/ironing board, free WiFi

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Swansea - East, an IHG Hotel

Breakfast included
Pet friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (998)
The price is $81
per night
$98 total
includes taxes & fees
Jan 7 - Jan 8
Holiday Inn Express Swansea - East, an IHG Hotel

About this property

Tree Tops Guest House

3-star Neath guest house with free self parking
This smoke-free guesthouse features free self parking, free WiFi in public areas, and a reception hall.
Tree Tops Guest House offers 5 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Neath guesthouse provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Public areas are equipped with complimentary wireless Internet access. Limited complimentary onsite parking is available on a first-come, first-served basis.

Tree Tops Guest House is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Tree Tops Guest House B&B Neath
Tree Tops Guest House B&B
Tree Tops Guest House Neath
Tree Tops Guest House Neath
Tree Tops Guest House Guesthouse Neath
Tree Tops Guest House Guesthouse
Tree Tops Guest House Neath
Tree Tops Guest House Guesthouse
Tree Tops Guest House Guesthouse Neath

Tree Tops Guest House Reviews

Reviews

6.2
Rating 10 - Excellent. 5 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 7 out of 29 reviews" "
Rating 4 - Poor. 5 out of 29 reviews" "
Rating 2 - Terrible. 5 out of 29 reviews" "

7.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Siva

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start.... middle of nowhere ,the key code didn't work, the front door never locks (always open) only one bathroom toilet for 8+ rooms, bedroom door does't shut properly, after hard try the door still wobble( gap between door and the frame), car park is very narrow, No kitchen space to wash the cup or els. To top all of that this scary looking black and white photo of a long hair victorian lady everywhere. Even if come free I won't even stay there again.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
disappointing experience
Difficult to contact before arrival as the call is forwarded to a mobile number that has a bad connection Self check-in, the key was in a key safe and the room door was in room 8 was broken anyway so you don't really need a key to enter. No room service for 2 days and they only changed the towels when we asked them to. TV not working in the room and the ones that worked in the lounge was taken away No cutlery, crockery, just a couple of bowls. Very bad experience. There's beds are comfy though
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in need of renovating and updating. Very strong smell of cats as soon as you enter the building. over priced for what you get.
Stayed 1 night in Jul 2019

6/10 Okay

Damon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Mixed, room nice, but never stayed, moved hotels
I never actually stayed the night, I was happy enough with the room but there was no wifi and didn't seemed to be getting fixed so I was moved to another guest house
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Location was fine. The property looked fine from outside but unfortunately our room was below our expectations. Having said that the beds were clean and comfortable.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
The building of the guest house is very nice and has character. There are plenty of parking facilities but would benefit from having a designated parking bay for disabled guest. The website is informative and all photos showed rooms with en-suite. When I booked I made this assumption but ending up with shared bathroom which was my error. On arrival, access was via keysafe so there was no one at the guest house. We entered into a hall way which sadly smelt unpleasant. Our room was big, nice and clean with tea/coffee facilities and fresh clean towels. However, it’s the small things that made the stay a little disappointing. Our curtain was half hanging off and being at the front of the guest house meant all could see in. The TV did not work and had very little plug access for three adults. When we did need the light we had to go outside our front door to put the light on which then had only two bulbs working out of five. It stated that wifi was free. However, you had to sign up allowing the guest house to have access to what you are viewing/GDPR which I felt was an invasion and ended up using 4G when I had service. The bathroom was a walk down the hallway. It was big and clean. However, the shower was just a trickle. The bathroom could also benefit from having a blind on the window as it is on the ground floor as the frosted glass is not enough. Unfortunately it’s the small things that let the guest house down to what was a nice, big clean room
Stayed 1 night in Jun 2019

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very stressful experience!
It was an absolute nightmare just trying to gain access to the property. It is unmanned, so they work a lock box system to get your key, only the code wasn't sent and the 24/7 helpline doesn't get answered! If it wasn't for the cleaner turning up, we would have been stranded. According to the landlady at the local pub, this happens all the time and is a standing joke in the village. Once in the room, it was tidy, clean and well presented but the bed was horrendously uncomfortable and the shower didn't work.
Stayed 1 night in Jun 2019

2/10 Terrible

Tyrone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms pet friendly hassle free service nice quiet location and free onsite parking
Stayed 1 night in May 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice guest hpuse
Very nice and clean property I will be stopping there again in future. Very well priced
Stayed 2 nights in Jan 2019

6/10 Okay

Tony, USA

Liked: Cleanliness, staff & service, room comfort
Nice for a short stay - 1 or 2 nights, no breakfast provided but kitchen with microwave, cutlery, crockery fridge etc
Stayed 3 nights in Jan 2019

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place very comfortable and clean.I recommend this place.
Stayed 1 night in Dec 2018

4/10 Poor

karen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Adie, Torwuay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldnt fault the room, very clean, comfy beds ,good parking, albeit a little tight, but everything youd need. However, and its not the fault of the hotel itself, our room was situated by the front door, which meant guests arriving back late ,talking quite loudly, were heard very clearly, waking us up. Also, the room above resonated with every sound, so talking, the tv and, unfortunately, the bed squeaking!!! were heard very clearly. I was staying with my 18 & 19 year old kids, so it was a little embarrasing, but if itd been younger kids, it could have been very awkward. I dont know if its possible to get some sound isolation between floors, but itd be very desirable.
Stayed 1 night in Nov 2018

6/10 Okay

Steve, Scotland

Adequate for my requirements as a budget place to sleep. Would benefit from en-suite bathrooms as queuing to use the bathroom or toilet is not always ideal.
Stayed 3 nights in Nov 2018

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great Stay
Great little B&B, communication was good, parking was easy, although I worry if it was very busy their wouldn’t be enough spaces. WiFi needs to be sorted as nothing of mine would connect and I had to get the password off of another guest. Price is very reasonable.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
No breakfast
Stayed 1 night in Aug 2018

8/10 Good

Teresa, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to main roads ideal for touring.
Please note this guest house is about to change hands so cannot guarantee things will be the same. We had a comfortable room and a choice of breakfasts. Off road parking. Pleasant staff.
Stayed 7 nights in Jun 2018

8/10 Good

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely
A lovely welcome by Jan. Had all I wanted in the room. Lovely shower and towels are the ready. Tasty breakfast and could have had more of I wanted.

8/10 Good

guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean comfortable room, very good breakfast, good choices. My only criticism is, I stayed for 3 weeks either side of Christmas but there was no internet facility which was advertised.
Stayed 3 nights in Jan 2018