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DoubleTree by Hilton Neenah

4.0 star property

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Photo gallery for DoubleTree by Hilton Neenah

Experience the contemporary lobby with a spacious layout, featuring a marble reception desk, comfortable seating areas, and a variety of lighting fixtures.
Relax in the stylish lobby with a comfortable sofa, side table, and floor lamp.
Relax in a stylish lounge area with a TV, comfortable seating, and a decorative bowl on a coffee table.
Welcome to our reception area, featuring a central desk with a wall-mounted art piece and a glass door leading outside.
Two single beds with white linens, a nightstand and lamp, and a large abstract painting adorn this stylish room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Bar

Explore the area

Map
123 E Wisconsin Ave, Neenah, WI, 54956
  • Theda Clark Medical Center - Neenah
    ‪11 min walk‬
  • Fox River Mall
    ‪11 min drive‬
  • Fox Cities Performing Arts Center
    ‪11 min drive‬
  • Appleton, WI (ATW-Appleton Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area | 37-inch flat-screen TV with cable channels, TV

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 693 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(56 reviews)
  • 346 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 346 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(16 reviews)
  • 346 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Neenah

4-star Neenah hotel close to Lake Winnebago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
DoubleTree by Hilton Neenah offers 107 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Neenah provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 8500 square feet (790 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and express check-in. Complimentary self parking is available on site.

DoubleTree by Hilton Neenah is a smoke-free property.

Clock Tower Café - This café serves breakfast and brunch. Guests can enjoy drinks at the bar.
The Forge Kitchen &Parlor - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clock Tower Café
  • The Forge Kitchen &Parlor

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 78.75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 78.75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Neenah
Doubletree Hilton Neenah Hotel
Holiday Inn Riverwalk
Holiday Inn Riverwalk Hotel Neenah
Holiday Inn Riverwalk Neenah
Neenah Holiday Inn
Neenah Riverwalk
Doubletree Hilton Neenah
Riverwalk Downtown Neenah
Holiday Inn Neenah Hotel Neenah
Riverwalk Hotel Neenah
Riverwalk Neenah
DoubleTree by Hilton Neenah Hotel
Holiday Inn Neenah Riverwalk
DoubleTree by Hilton Neenah Neenah
DoubleTree by Hilton Neenah Hotel Neenah

DoubleTree by Hilton Neenah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 940 reviews
Rating 8 - Good. 217 out of 940 reviews
Rating 6 - Okay. 106 out of 940 reviews
Rating 4 - Poor. 39 out of 940 reviews
Rating 2 - Terrible. 42 out of 940 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Travis

Liked: Staff & service
Disliked: Cleanliness

Decent for the price

The guy that checked me in was friendly but they gave me the incorrect room at first - a double queen when I had reserved a king. He accommodated quickly and apologized for the mistake. The cleanliness of the room wasn’t the best. There was a layer of dust on things and clumps of hair on the bathroom floor. Also, the bathroom sink was clogged. All of the pillows on the bed were the same and more filled than I prefer. It’s a decent place that I’ve been coming to for a number of years. Price is right for the level of comfort and you can’t beat the location.
Stayed 1 night in Apr 2025

6/10 Okay

Lindsay

Stayed 1 night in Apr 2025

8/10 Good

Glenna Halley

Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Debra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Brian, Ft Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Mary Kris

Stayed 2 nights in Mar 2025

10/10 Excellent

terri

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, restaurant/ bar in hotel, several in walking distance.
Stayed 2 nights in Apr 2025

2/10 Terrible

Cameron

I booked my hotel on the basis of its location to my meeting. When I arrived around noon, I was informed check in time is 4:00 PM. It would be tight, checking in and getting to my meeting at 4:30, but since it is walkable (again, the reason I booked the hotel), I thought it would be fine. Upon my return at 4 PM for check in, the front desk informed me the hotel was “overbooked,” and thus my reservation was being transferred to another hotel down the road. Since I didn’t have time to drive to the new hotel (which I did not choose), check in, and drive back, I was late for my scheduled plans. This mistake on the hotel’s behalf would have been far less impactful if they had COMMUNICATED anything at all the entire afternoon, during which I was waiting for my room. At least I could have adjusted my plans. The front desk said they couldn’t communicate with me because my reservation was booked through Expedia. If such is the case, it’s not the fault of the customer. Obviously, the management needs to work this out with third-party reservation entities such that appropriate communication can take place. Regardless, it’s inexcusable to overbook a hotel in 2025. I presume this is managed with software, which should track the rooms automatically, and if not, counting the numbers of rooms and reservations is not difficult math. It is simply unfair to pay for a hotel room at a different location which I did not book, with no input whatsoever.
Stayed 1 night in Apr 2025

6/10 Okay

Diane, Neenah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress was poor - sunken in the middle, very uncomfortable. The room was clean, lovely and very inviting. Get new mattresses - it's time. The room was
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 2 nights in Mar 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here in Neenah Wisconsin twice now and had excellent service. Rooms are clean and very quiet
Stayed 1 night in Mar 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service
All good
Stayed 2 nights in Mar 2025

4/10 Poor

Kenneth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk staff was great and was able to accommodate my early check in request. I was not pleased with housekeeping. The bed was made, but other things in the room were consistently missed; no bath mat towel one day, in a 4 day stay they never restocked the coffee in the room. I had to get the coffee and cups from the front desk. We've stayed here before and had a good experience. Not sure what happened this time. Mentioned the issue to front desk 3 times, but behavior continued throughout our stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Betesida

Stayed 3 nights in Mar 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Samuel

Stayed 2 nights in Mar 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SachinThe staff at this hotel was incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were incredibly welcoming and helpful throughout our stay.Sachin the front desk clerk was very pleasant and helpfull and very professional he helped me with a few things and was a delight. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location downtown Neenah where there was lots of great restaurants and stores on main Street just a short wk from hotel..I would recommend Staying at Double tree Neenah location to my friends and Callings
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Johnita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025