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DoubleTree by Hilton Neenah

4.0 star property

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Photo gallery for DoubleTree by Hilton Neenah

Lobby sitting area
Bar (on property)
Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace
Gift shop
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pet friendly
  • Housekeeping
  • Bar

Explore the area

Map
123 E Wisconsin Ave, Neenah, WI, 54956
  • Theda Clark Medical Center - Neenah
    ‪15 min walk‬
  • Fox River Mall
    ‪10 min drive‬
  • Lawrence University
    ‪10 min drive‬
  • Appleton, WI (ATW-Appleton Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area | 37-inch flat-screen TV with cable channels, TV

Studio Suite, 1 King Bed

  • 693 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 355.8 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 346 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 346 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

  • 346 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Bathroom shower

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 346 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Best Western Premier Bridgewood Resort Hotel

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
4.7 out of 5, Exceptional, (625)
The price is $133
per night
$153 total
includes taxes & fees
Apr 29 - Apr 30
Best Western Premier Bridgewood Resort Hotel

About this property

DoubleTree by Hilton Neenah

4-star Neenah hotel close to Lake Winnebago
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
DoubleTree by Hilton Neenah offers 107 accommodations with laptop-compatible safes and safes. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Neenah provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 8500 square feet (790 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and express check-in. Complimentary self parking is available on site.

DoubleTree by Hilton Neenah is a smoke-free property.

Clock Tower Café - This café serves breakfast and brunch. Guests can enjoy drinks at the bar.
The Forge Kitchen &Parlor - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Clock Tower Café
  • The Forge Kitchen &Parlor

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,500 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Handrails in stairways (38 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 78.75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 78.75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Neenah
Doubletree Hilton Neenah Hotel
Holiday Inn Riverwalk
Holiday Inn Riverwalk Hotel Neenah
Holiday Inn Riverwalk Neenah
Neenah Holiday Inn
Neenah Riverwalk
Doubletree Hilton Neenah
Riverwalk Downtown Neenah
Holiday Inn Neenah Hotel Neenah
Riverwalk Hotel Neenah
Riverwalk Neenah
DoubleTree by Hilton Neenah Hotel
Holiday Inn Neenah Riverwalk
DoubleTree by Hilton Neenah Neenah
DoubleTree by Hilton Neenah Hotel Neenah

DoubleTree by Hilton Neenah Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 907 reviews
Rating 8 - Good. 213 out of 907 reviews
Rating 6 - Okay. 102 out of 907 reviews
Rating 4 - Poor. 37 out of 907 reviews
Rating 2 - Terrible. 39 out of 907 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was ok, there was a loud humming type noise that kept us awake most of the night. The receptionist was not friendly when was asked questions.
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were staying there because my husband was in the hospital 5 minutes away. This was the first time that I stayed there. The pool area was very nice and clean. We definitely will be back there.
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities
Lacking
It was Ok. Seems like Hilton has a maintenance issue. I changed from the a downtown location to this one due to rooms not having heat. First room I was given at the Neenah location , no heat, had to change rooms. As a business traveler, the simple things like Coffee being available in the Lobby during the evening, the coffee maker didn’t work, was never fixed. ( 6 night stay) Trash was not taken out of the room. I normally wouldn’t say anything and just not come back. Maybe the franchise owner’s aren’t aware, maybe they don’t care.
Stayed 6 nights in Jan 2025

10/10 Excellent

Joseph, Elmhurst

Stayed 1 night in Jan 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kari

Stayed 3 nights in Jan 2025

8/10 Good

sheryl, Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative is restaurant not open for Christmas- we managed without that😀
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Jan 2025

6/10 Okay

phillip

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was closed early on a Saturday night.
Stayed 1 night in Jan 2025

6/10 Okay

Sara

Traveled with family
Did the job
Was there for kids hockey tourney. Pool was down, so that was bit disappointing. Overall rooms were pretty good, cleanliness was above average but could be a little better. For the price it was ok, could use continental breakfast or allow for free cancellations.
Stayed 2 nights in Jan 2025

8/10 Good

Gretchen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location in downtown Neenah. The downtown area has wonderful shops and restaurants, and a city park, all within easy walking distance.
Stayed 3 nights in Dec 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Only bathroom needs a lot of attention
Stayed 4 nights in Dec 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday travel
Check in was quick and efficient. Lovely, clean room. The provided bathroom products were excellent. Nice quiet room with extremely comfortable beds. The breakfast buffet was delicious. I have now stayed at this hotel 3 time during the Christmas holiday, and have found it beautifully decorated, and welcoming.
Stayed 4 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, was a little disappointed that Double Tree as a brand doesn't offer complimentory breakfast though...
Stayed 1 night in Dec 2024

8/10 Good

Jocelyn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay. Over all was a nice place to spend a few days. Building could use a little attention in a few areas. I loved the location in downtown Neenah, it was nice to walk to the local shops to do some last minute Christmas shopping.

4/10 Poor

Sunil

Stayed 4 nights in Nov 2024

10/10 Excellent

Kim

Liked: Property conditions & facilities
Nice property
Stayed 1 night in Dec 2024

8/10 Good

Ellen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that there is still a hotel on the footprint of old Valley Inn.
Stayed 4 nights in Dec 2024

6/10 Okay

Jenna

Stayed 2 nights in Dec 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Facility is older but still clean.
Stayed 1 night in Dec 2024

8/10 Good

Murray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jaylin, a staff person at the front desk was friendly and helpful.
Stayed 3 nights in Dec 2024

2/10 Terrible

Eder

Traveled with partner
Disliked: Staff & service
Check in was ok. Felt like I was an inconvenience checking in. Went to get breakfast that was included in our stay, when we got there we were hounded by the kitchen staff/waitress about us possibly not belonging there. We grabbed some food from the buffet and sat down and the waitress comes over and demanded we give her our information. I gave her my room number and told her breakfast is included, she them with attitude said I’ll have to go check. Very disappointed. Then the kitchen manager proceeded to get in an argument with a whole team of teenage girls that stayed at the hotel for a tennis tournament they had in town that came down to eat. He told them that they just can’t come and start grabbing stuff. All in an effort to curb theft he said. Pretty sad a grown man has to argue with kids about food. The hotel needs to have better communication amongst them and do away with the hostility. Kitchen manager needs to go.
Stayed 1 night in Sep 2024

4/10 Poor

Gregory

Disliked: Property conditions & facilities
The Wi-Fi set up
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with my stay. In particular, Denise, the head of housekeeping, was extremely helpful. I was having a difficult time breathing because of the dry winter air, and she brought a small humidifier and even gave me a gallon of distilled water to use with it. Like the other staff, she went the extra mile and that’s what makes a good hotel great.
Stayed 2 nights in Dec 2024