Catch some rays at the beach or spend the day relaxing at Sentido Heritance Negombo's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. Housekeeping is available once per stay.
Sentido Heritance Negombo offers 139 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.
This Negombo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body wraps and body treatments. The spa is open daily.
In addition to a full-service spa, Sentido Heritance Negombo features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.
This luxury hotel also offers a terrace, multilingual staff, and a garden. Onsite secured self parking is complimentary.
Sentido Heritance Negombo has designated areas for smoking.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Blue Tan - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
B-BUMS restaurant - This restaurant specializes in seafood. Open daily.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free secured self parking on site
Food and drink
Daily English breakfast available 7:00 AM to 10:30 AM for a fee: USD 21 for adults and USD 10.50 for children
2 restaurants
A bar/lounge
A poolside bar
Snack bar/deli
Restaurants on site
B-BUMS restaurant
Blue Tan
Things to do
Full-service spa
Gym
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (once per stay)
Multilingual staff
Outdoors
Garden
On the beach
Pool loungers
Terrace
Full-service spa
Body wraps
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (35 inch wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided
Entertainment
42-inch LED TV with premium cable channels
iPod dock
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Ceiling fan
Desk
Desk chair
Iron/ironing board on request
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
The additional mandatory fee comprises the insurance fee.
All mandatory fees must be paid directly to the property immediately after booking.
Optional extras
Fee for English breakfast: approximately USD 21 for adults and USD 10.5 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Heritance Negombo Hotel
Heritance Negombo
Heritance Negombo
Sentido Heritance Negombo Hotel
Sentido Heritance Negombo Negombo
Heritance Negombo Level 1 Safe Secure
Sentido Heritance Negombo Hotel Negombo
Sentido Heritance Negombo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 361 out of 550 reviews
10 - Excellent
361
Rating 8 - Good. 127 out of 550 reviews
8 - Good
127
Rating 6 - Okay. 38 out of 550 reviews
6 - Okay
38
Rating 4 - Poor. 15 out of 550 reviews
4 - Poor
15
Rating 2 - Terrible. 9 out of 550 reviews
2 - Terrible
9
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
Reviews
10/10 Excellent
Daniela
Jan 29, 2026
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, Nice room, very friendly staff.
Daniela
Stayed 1 night in Jan 2026
8/10 Good
Matthew
Traveled with family
Jan 27, 2026
Liked: Cleanliness, staff & service, amenities
Great pool area. Staff were excellent. Food was OK
Matthew
Stayed 1 night in Jan 2026
4/10 Poor
Zoe
Traveled with family
Dec 20, 2025
Liked: Cleanliness, staff & service, amenities
Staff were excellent, room is good and pool is lovely. Unfortunately there was a huge amount of noise from street level until 2am including drums and microphone singing. It was impossible for myself or my baby to sleep which was the point of getting a hotel near the airport.
Zoe
Stayed 1 night in Dec 2025
6/10 Okay
joan marjorie
Dec 10, 2025
Liked: Amenities
5 star view of the ocean, 3.5 star room, 2 star service from the staff.
Stayed for 4 nights, first day was ruined due to being given a sub standard room. After complaining to the supervisor, we were given a nicer room with a beautiful view of the pool/ocean - but the room felt more like 3.5 star - nothing special, No mini bar and room was outdated. Paid nearly $200/night, not worth the price.
Breakfast was the same for all 4 days of our stay.
Also, felt that people of color are treated differently and raised this with the supervisor.
The arrogant male staff in particular at front desk, restaurant and pool area need to be trained properly. This was raised with the supervisor..
Note that an additional 10% service charge, 18% VAT is added to food/beverage/spa.
joan marjorie
Stayed 4 nights in Dec 2025
10/10 Excellent
Emma
Traveled with group
Dec 8, 2025
Liked: Cleanliness, staff & service, amenities
Outstanding hotel. Great rooms, great breakfast, lovely pool, great location for exploring Negombo.
They did very well under difficult circumstances. On the positive side while we were there a cyclone and huge flood hit the island. The worst weather situation since 1902. Most tours were canceled and most visitors were stranded. They did their best. There was no power for a very long time. Actually, the power was off on my side of the building for the last 24 hours. We were there.. They did their best in terms of trying to keep the water out of common areas which was a full-time job for many people. So I would give them an A+ for that.
When we arrived, we asked if we could get an early arrival room and they said the hotel was fully booked and there were no available rooms however, if we paid $75 then we could go into our rooms immediately. So no available room is fully booked unless you paid. I thought that was poor form but it’s their policy I guess. I wasn’t particularly impressed with the food. Cafeteria food basically.
Staff and Concierge Sampath arranged our last requests perfectly and definitely visit thecrestsurant he referred us to Sameetha very reasonable and outstanding!
We only wish we didn’t start our 5-week stay here! It was so amazing that most of our other accommodations paled in comparison. We don’t normally stay in this kind of hotel as we tend to prefer smaller, less fancy hotels. But this was the perfect place to chill for 3 nights as we got over our very long flight to Sri Lanka. Our room was gorgeous, the staff were lovely, the pool was just what we needed and the buffet breakfast was so good!!!! We loved the location and walked one way along the beach and roads on one day and the other way on another day. Each day we walked well over 10km-15km and felt safe the entire time. The hotel is close to many restaurants and we highly recommend it for your stay in Negombo.
The staff was amazing, and I enjoyed being right on the water. The room was dated, and the property left a bit to be desired. But I had a nice weekend and spa experience here.
Bianca
Stayed 2 nights in Aug 2025
10/10 Excellent
Rachel
Aug 25, 2025
Rachel
Stayed 1 night in Aug 2025
10/10 Excellent
Arun
Aug 24, 2025
Arun
Stayed 1 night in Aug 2025
6/10 Okay
Rudrarajeev
Aug 22, 2025
Good
Rudrarajeev
Stayed 2 nights in Jul 2025
10/10 Excellent
Chris
Aug 21, 2025
Negumbo gem
Fabulous hotel to end our fabulous Sri Lankan holiday. Great array of bars and restaurants nearby, cracking swim up bar and only 20 minutes to the airport.