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The Palace

4.0 star property

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Photo gallery for The Palace

Balcony
Lobby
Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers
Suite | Premium bedding, desk, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
140, LEWIS PLACE, Negombo, Western Province
  • Negombo Beach Park
    ‪14 min walk‬
  • Negombo Beach
    ‪4 min drive‬
  • Negombo Fish Market
    ‪4 min drive‬
  • Colombo (CMB-Bandaranaike Intl.)
    ‪24 min drive‬

Room options

Suite

  • Sleeps 2
  • 1 Queen Bed

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

The Panorama

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (4)
The price is $31
per night
$36 total
includes taxes & fees
Mar 24 - Mar 25
The Panorama

About this property

The Palace

4-star Negombo hotel close to Negombo Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as spa services and barbecue grills.
The Palace offers 19 accommodations with complimentary bottled water and complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This beach hotel also offers an outdoor pool, a rooftop terrace, and spa services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

The Palace has designated areas for smoking.

A complimentary manager's reception is offered each day.
The Palace has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 4.50 for adults and USD 2.25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 2005
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 30
  • New Year's Eve (31 December) Gala Dinner per child: USD 15 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 4.5 for adults and USD 2.25 for children
  • Airport shuttle fee: USD 10 per vehicle
  • Airport shuttle fee per child: USD 5 (from 6 to 12 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palace Hotel Negombo
Palace Negombo
Hotel Royal Castle Negombo
Hotel Royal Castle
Royal Castle Negombo
The Palace Hotel
The Palace Negombo
The Palace Hotel Negombo
Capital O 334 Royal Castle Hotel

The Palace Reviews

Reviews

5.8
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 3 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 2 out of 7 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay price/location
Check-in not impressing. They had a paper copy of my booking, but didn't know that I had already paid for the stay. Breakfast was not very exiting. Most bowls were almost empty, and it was random which guests was asked they wanted omelet/eggs/beans. I wasn't asked at all. The room had no window. Aircon was good, but I had sweaty motorcycle clothes in the room, so not good enough to clean/dry the air. No hangers makes the closet useless. They didn't see, that my booking was for 3 nights, so room wasn't cleaned after first night. Friendly staff helped quickly when asked.
Stayed 3 nights in Feb 2019

6/10 Okay

Meishar

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
2 nights at Negombo
Seems that hotel was great, but now he became older and suffers from low maintenance.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
There must be better
Arrived late from the airport, only stayed one night. Was pretty basic, staff were not friendly and would not recommend the town.
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is bad hotle with broken furniture abd small room and bad service evry things was bad

8/10 Good

Riikka

Liked: Cleanliness, staff & service
Negombo Royal Castle
Basic hotel near beach. Staff didn't speak very good english,but they were very helpful. Breakfast was ok. Roof pool was good too. They organised airport transfer what was nice after long flight.
Stayed 2 nights in Jan 2019

8/10 Good

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Bra men trångt
Mysigt ställe, dock lite små rum. Jättetrevlig personal, hjälpe oss med allt vi frågade om. Bra läge nära strand och restauranger. God frukost! Fin pool på taket
Stayed 2 nights in Dec 2017

2/10 Terrible

Byang gwan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
no clean and staffs are not professional.