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Beaches Negril Resort - ALL INCLUSIVE

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beaches Negril Resort - ALL INCLUSIVE

On the beach, white sand, beach cabanas, sun loungers
Waterslide
On the beach, white sand, beach cabanas, sun loungers
Firesky Reserve Villa Four Bedroom Butler | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Firesky Reserve Villa Four Bedroom Butler | Living area | 52-inch TV with cable channels, iPod dock

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Free airport shuttle
  • All inclusive
  • Breakfast included

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Seven Mile Beach
    8 min walk
  • The Boardwalk Shopping Village
    12 min walk
  • The Venetian
    1 min walk
  • Negril (NEG-Negril Aerodrome)
    4 min drive

Room options

Room (Tropical Concierge Double)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Firesky Reserve Villa Four Bedroom Butler

Firesky Reserve Villa Four Bedroom Butler | View from room

Firesky Reserve Villa Four Bedroom Butler

  • 330 sq ft
  • Ocean view
  • Sleeps 10
  • 2 King Beds, 1 Queen Bunk Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Honeymoon Room, 1 Bedroom, Ocean View (Caribbean Grande Luxe Suite King)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Honeymoon Room, 1 Bedroom, Ocean View (Caribbean Grande Luxe Suite King)

  • 330 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Luxury Room, 1 Bedroom, Ocean View (Caribbean Deluxe Family Sized Room)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Ocean View (Caribbean Deluxe Family Sized Room)

  • 330 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Bedroom, Garden View (Grand Luxe Family Rooms)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 Bedroom, Garden View (Grand Luxe Family Rooms)

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Room, 1 Bedroom, Ocean View (Tropical Walkout Concierge Double)

Room, 1 Bedroom, Ocean View (Tropical Walkout Concierge Double) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Room, 1 Bedroom, Ocean View (Tropical Walkout Concierge Double)

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Garden View (Negril Premium Family Rooms)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Garden View (Negril Premium Family Rooms)

  • 330 sq ft
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Bedroom, Garden View (Tropical Oversized Concierge Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 Bedroom, Garden View (Tropical Oversized Concierge Suite)

  • 330 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Suite, 2 Bedrooms, Ocean View (Tropical Butler Family Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Suite, 2 Bedrooms, Ocean View (Tropical Butler Family Suite)

  • 550 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury Double)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury Double)

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 Bedroom, Garden View (Grande Luxe Double)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Garden View (Grande Luxe Double)

  • 330 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Garden View (Grand Luxe Family Rooms)

Family Room, 2 Bedrooms, Garden View (Grand Luxe Family Rooms) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Garden View (Grand Luxe Family Rooms)

  • 330 sq ft
  • Sleeps 7
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

Room (Tropical Concierge King)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (Tropical Oceanview Junior Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (Tropical Oceanview Junior Suite)

  • 420 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Premium Room, 1 Bedroom, Garden View (French Village Veranda Suite Double)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Premium Room, 1 Bedroom, Garden View (French Village Veranda Suite Double)

  • 330 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge Double)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge Double)

  • 330 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Tropical Concierge Family Rooms)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Tropical Concierge Family Rooms)

  • 420 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury King)

Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury King) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Partial Ocean View (Negril Luxury King)

  • 330 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge King)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Room, 1 Bedroom, Partial Ocean View (Tropical Oceanview Concierge King)

  • 330 sq ft
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 Bedroom, Garden View (Grande Luxe King)

Luxury Room, 1 Bedroom, Garden View (Grande Luxe King) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Luxury Room, 1 Bedroom, Garden View (Grande Luxe King)

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Suite, 1 Bedroom, Ocean View (Tropical Concierge Family Suite)

Family Suite, 1 Bedroom, Ocean View (Tropical Concierge Family Suite) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Family Suite, 1 Bedroom, Ocean View (Tropical Concierge Family Suite)

  • 420 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Premium Room, 1 Bedroom, Garden View (Gardenside Cottage)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Premium Room, 1 Bedroom, Garden View (Gardenside Cottage)

  • 330 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Caribbean Veranda Suite King)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Suite, 1 Bedroom, Ocean View (Caribbean Veranda Suite King)

  • 420 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, 1 Bedroom, Ocean View (Tropical Oversized Concierge Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Family Suite, 1 Bedroom, Ocean View (Tropical Oversized Concierge Suite)

  • 420 sq ft
  • Partial ocean view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Grand Suite, 1 Bedroom (Tropical Concierge Family Suite)

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Grand Suite, 1 Bedroom (Tropical Concierge Family Suite)

  • 420 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

Family Suite (Tropical Oversized Concierge Suite)

  • Sleeps 5
  • 1 King Bed, 1 Twin Trundle Bed and 1 Twin Sofa Bed

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View from property

Royalton Negril, An Autograph Collection All-Inclusive Resort

Pool
Breakfast included
All inclusive
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3.7 out of 5, Good, (1000)
The price is $417
per night
$417 total
includes taxes & fees
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Royalton Negril, An Autograph Collection All-Inclusive Resort

About this property

Beaches Negril Resort - ALL INCLUSIVE

4.5-star Negril property walkable to Seven Mile Beach
Catch some rays at the beach or spend the day relaxing at Beaches Negril Resort - ALL INCLUSIVE's full-service spa. Then enjoy a meal at one of the property's 9 restaurants.
Beaches Negril Resort - ALL INCLUSIVE offers 185 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Lane Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Beaches Negril Resort - ALL INCLUSIVE is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Beaches Negril Resort - ALL INCLUSIVE you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 7 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Limited complimentary onsite parking is available on a first-come, first-served basis.

Beaches Negril Resort - ALL INCLUSIVE is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 11:00 AM. A complimentary manager's reception is offered each day.
The Mill - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
The Venetian - This restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Kimonos - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Stewfish - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Mariachi - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)

Water activities

Kayaking
Sailing
Snorkeling
Water skiing
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 2 poolside bars
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Kimonos
  • Mariachi
  • Stewfish
  • The Mill
  • The Venetian

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Piano
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa tub

Accessibility

  • Elevator

More

  • 3 floors
  • 9 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 52-inch TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Beaches Negril Resort All Inclusive
Beaches Hotel Negril
Beaches Negril Hotel Negril
Negril Beaches Hotel
Beaches Negril
Beaches Negril Resort All Inclusive
Beaches Negril Resort & Spa - All Inclusive Negril
Beaches Negril Resort Spa All Inclusive
Beaches Negril All Inclusive
Beaches Negril Resort - ALL INCLUSIVE Negril
Beaches Negril Resort - ALL INCLUSIVE All-inclusive property
Beaches Resort All Inclusive
Beaches All Inclusive
Beaches Negril All Inclusive

Beaches Negril Resort - ALL INCLUSIVE Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 36 out of 69 reviews" "
Rating 8 - Good. 13 out of 69 reviews" "
Rating 6 - Okay. 7 out of 69 reviews" "
Rating 4 - Poor. 9 out of 69 reviews" "
Rating 2 - Terrible. 4 out of 69 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Ayrana, elizabeth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A Nightmare Vacation** I recently visited Beaches in Negril with my mother and my autistic adult daughter to celebrate my birthday. We arrived around 1:45 pm, having requested an early check-in to accommodate my daughter’s needs. Unfortunately, Melícia at the front desk was disrespectful and dismissive of our situation. My daughter had an absence seizure shortly after, and while the manager, Daniele, was helpful in getting us into a room by 2:45 pm, the problems only began there. The room smelled of mildew, and water was all over the floor from the air conditioner. When we tried to clean it up, the towel turned black, indicating the floor had never been cleaned. After a sarcastic response from Melícia at the front desk, we were eventually moved to another room. The new room seemed better initially, but our troubles continued. Both my daughter and I started noticing bite marks and severe itching at night. My mother then became very ill with severe diarrhea and a headache. Over the next few days, the bites worsened, and my daughter and I were covered in them, while my mother remained sick in bed. I raised the issue with Ms. Gisela, she dismissed the bites as mosquito bites, despite the itching only occurring at night in bed. The nurse mentioned to Gisela of anothe family suspected bed bugs, but no proper investigation was conducted. Despite promises, I have yet to receive any follow-up two weeks later. Emails to corporate have gone unanswered.
Stayed 5 nights in Jun 2024

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a wonderful experience, my family can’t stop talking about it. I can’t wait to go again. I highly recommend Beaches Negril. You won’t be disappointed.
Stayed 5 nights in Apr 2024

10/10 Excellent

Dejail

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff.
Stayed 5 nights in Feb 2024

10/10 Excellent

Levar

Liked: Property conditions & facilities
It was awesome and the property was beautiful
Stayed 3 nights in Sep 2023

4/10 Poor

Marcus Brian

Liked: Cleanliness, staff & service
Booked an ocean view suite, when arrived at the property they give me a room that’s not ocean view, the rum always finish.
Stayed 3 nights in Sep 2023

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE absolutely enjoyed our stay at Beaches Negril. The variety of food and activities really helped keep our 21 yo, 17 yo, and 9 yo busy. Our massages were enjoyable and the pools, waterslides, lazy river, games, beach, and beach activity rentals were fantastic.
Stayed 5 nights in Sep 2023

8/10 Good

Katherine LaDonna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, great time. The scenery is breath taking.
Stayed 4 nights in Jul 2023

2/10 Terrible

evelina

Stayed 3 nights in Dec 2022

2/10 Terrible

Daniela

Traveled with family
Disliked: Amenities, property conditions & facilities
It's overpriced for the quality of liquor and food they provide, along with the pool areas being not well maintained. BTW don't count on the lifeguards, they are too busy socializing to actually see if anyone is drowning.
Stayed 3 nights in Oct 2022

4/10 Poor

Uché

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the most disappointing all-inclusive resorts we’ve ever stayed at. The decor is outdated. The property is not clean. We saw several very large roaches. They are understaffed. It does not feel like luxury at all. We will never return or go to another Beaches property.
Stayed 4 nights in Aug 2022

10/10 Excellent

Sujai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laid back and Relaxing. Kids loved time on thee beach and waterpark. Great food selection.
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2020

2/10 Terrible

Vinroy, Boston

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff was not friendly and felt like it was a bother to ask for anything( Especially Lorenzo at the swim up bar by the Mill restaurant). We stayed in room 603 and it was dingy with outdated bed linens, it was obvious that the room needed some updating. My daughter was also bitten by bed bugs. We inspected the bed and found bed bugs droppings! The Concierge and property manager were very helpful and apologetic but we ended up leaving a day early. The spa was another disaster! I was getting mani, pedi and the technician had no soap or water to complete the job and she had to lift the table in order for me to get my feet in the foot soak tub, which seemed odd because I thought this was a first class spa! Very disappointed. Not to mention she wasn’t happy doing my nails because they booked me during her lunch break. Smh!
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to vacation, but our room could use a
Great vacation, but our room could use a little update. The air conditioner was very nosey.
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Motel accommodations
We booked a honeymoon suite, but ended up in a regular room. For that l believe we should have been compensated. And it wasn't ocean view as promised either.
Stayed 3 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a 5 Star Hotel
This is a 3 star hotel. It is rated 5 stars because it may be the best Negril has to offer. Anywhere else it's 3 stars. The grounds, beach, landscape, etc are great. However I was extremely disappointed in the accommodations. Old rooms, dinghy sheets, paint peeling under the a/c unit, dirty ceiling fans, etc. I did not feel that it was clean or up to 5 star standard.
Stayed 4 nights in Aug 2017

8/10 Good

TA, Lonndon. UK

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff & Service
This is the first holiday I've been in a while that I did not have to get up at the crack of dawn & towels and sprint to the poolside or beach to reserve a sun lounger. At 10.30am we still got loungers. Thoroughly enjoyed our stay there.
Stayed 14 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice staff
Staff was friendly!!! Housekeeping was not as good as to be expected.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Nicest place I've ever been. It's a little pricey but worth it.

10/10 Excellent

kay, Marylanf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience!
I went there for a friend's wedding with my family. My wife, 8 month old son and I had a wonderful experience right from the first time we arrived. We were welcomed in the lobby by Stacy. Who was awesome! All the staff members were welcoming and kind. The kid's camp was very good. A lot of activities...Raymond is a very good activity director. We enjoyed really good food. My favorite was the kimonos restaurant!

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
It was advertised that they had wi-fi, might as well count on not having wi-fi at all unless you want to pay to receive it! Expensive! The hotel is centered around little kids! Not much entertainment for adults! Some people that work there are very nice and helpful, others can be very rude! Not consistent at all! Daily buffet was not good for breakfast or lunch!, Pizza place was good and the Venetian restaurant was good also. My family got there at 4pm and all pools closed at 6pm every night, very disappointed! Over all it an ok place if you have small children but if you kids are over the age of 5, I would not recommend!

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Nice hotel a few steps to beautiful beach
Had a great time. Loved the pristine white sand and clear warm water. Snorkeled right on the shore and saw white fishes, white crab, starfish, and a stingray. Enjoyed the food at the Venetian and Starfish restaurants.

10/10 Excellent

Kris, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodations; friendly staff; good food.
Greeted warmly at the outset and the excellent service continued throughout the stay. Wonderful beach. Very good food. Helpful staff.