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Caribbean Sunset Resort

2.5 star property

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Photo gallery for Caribbean Sunset Resort

Outdoor pool
Lobby lounge
Exterior
Interior detail
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Negril Square, Negril, Westmoreland
  • Place, Seven Mile Beach
    ‪3 min walk‬
  • Place, Negril Watershed Environmental Protection Area
    ‪3 min walk‬
  • Place, Throne Room
    ‪4 min walk‬

Room options

View all photos for Standard garden

Room

Standard garden

  • Sleeps 2

View all photos for Ocean View King

Ocean View King

Ocean View King

  • Ocean view
  • Sleeps 2

View all photos for Superior garden

Superior garden

Superior garden

  • Sleeps 4

View all photos for Villa

Room

Villa

  • Ocean view
  • Sleeps 6

View all photos for One bedroom apartment

One bedroom apartment

One bedroom apartment

  • Ocean view
  • Sleeps 4

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About this property

Caribbean Sunset Resort

Resort in West End
This resort features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar and a 24-hour front desk.
Caribbean Sunset Resort offers 75 air-conditioned accommodations with hair dryers. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations. Housekeeping is provided daily.
Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The resort offers a restaurant. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. For a surcharge, an airport shuttle at scheduled times is offered to guests. This Negril resort also offers an outdoor pool and an elevator. Onsite self parking is complimentary.
Caribbean Sunset Resort has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 2 floors

Room amenities

Bathroom

  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Cable channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Air conditioning fee: USD 9.35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Caribbean Sunset
Caribbean Sunset Negril
Caribbean Sunset Resort
Caribbean Sunset Resort Negril
Sunset Caribbean
Caribbean Sunset Hotel Negril
Caribbean Sunset Resort Resort
Caribbean Sunset Resort Negril
Caribbean Sunset Resort Resort Negril

Caribbean Sunset Resort Reviews

Reviews

6.2
Rating 10 - Excellent. 39 out of 253 reviews
Rating 8 - Good. 61 out of 253 reviews
Rating 6 - Okay. 63 out of 253 reviews
Rating 4 - Poor. 46 out of 253 reviews
Rating 2 - Terrible. 44 out of 253 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

4/10 Poor

jen, England, UK

Disliked: Property conditions & facilities, room comfort

Not for everyone

Hotel did not look nothing like the pictures on the internet, bar was closed, restaurant was closed souvenir shop was closed. no iron was available. asked for a ground floor and was put on the first floor.

2/10 Terrible

Dawn, England

Disliked: Property conditions & facilities, room comfort

Faulty Towers

The Hotel needs fixing up and decorating and they advertised having a pool but it was empty and we was told they was cleaning it and it would be ready in a few Days but they lied to all the guests so we never got to use the pool the whole time we was there and they was no bar or restaurant, the hotel needs closing down it such a shame because it could be a fantastic hotel.

10/10 Excellent

leelee, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break for kids and to get away from it all

it was a welcommed break from visiting family in Jamaica, having time away was ideal. The kids loved the pool and if they had there way would have spent all day in the pool. Staff lovely - helped us with directions at the taxi driver got lost. They always had a smile and would ask us everyday if we needed anything. will be going back again next year this time for longer than a week.

6/10 Okay

Brownsugar, Philadelphia, PA, USA

Liked: Cleanliness, staff & service, room comfort

Needs renovations

I stayed in one Rm & had no ceiling fan, or AC, but they repaired the AC to only have it go out again, but once I was moved to another Ocean View Room, I had no problems & I had no problems with any of the Staff or Desk Managers, the only one that gave me the impression, they didn't want to be bothered was Jennifer. I had asked her for a blanket & never heard anything back from her. Otherwise, no complaints & I got my Blanket from the Night Manager & the Rooms were once beautiful, I Love the high ceilings, it could use some cosmetic work, patching up the holes in the ceiling & updating some things, but otherwise I was fine

2/10 Terrible

Johnson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You may say "how bad can it be" Trust me it's BAD.

1. No towels in room so you go to the desk everyday for 2. No phone in any of the rooms, so all the complaining will have to be done several times by walking to the front desk. No iron or ironing board, they say there are only 10 irons to share for 200 rooms, so you camp out in the lobby to wait for one to be returned. AC is controlled by the front desk, so you will have to walk to tell them it's too hot or cold. Limited hot water, TV did not work the first 2 days. The manager was nowhere to be found. Pool was dirty with debris all around.... I could go on and on

2/10 Terrible

CDHQ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
horrifying it was like the hotel was closed down and opened up just for the weekend. It was dirty they never changed the sheets pool was dirty no food no iron no internet. When the power went out no one came and checked if we were ok or tell us what the problem was. A motel in North America is better than this place spend the extra and be comfortable.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Sunset Caribbean Resort

The customer service was great however, there was no airconditioning and no running hot water.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book this hotel

The room did not have a secure door. the glass in the door was broken .The pool was green. the grounds was not maintained, This hotel should not be sold on any internet sight. The over all condition is deplorable and in need of extensive repair.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay at Caribbean Sunset Resort.

I got to the hotel about 2:45PM, a room was not avialable until one hour and half later, they gave me alot of false story about why the room was not ready, when we final got to hte room thier was no, towel, wash cloth, working TV or light bulbs, the floor was dirty, the toilet bowl was rusted, the pool area was dirty and all the chair were broken, this hotel is fit for prisoner this is not a resorthis.

2/10 Terrible

Culture Don

Disliked: Staff & service, property conditions & facilities, room comfort

Invest or shut it down

I travel to negril at twice a year. Booked this hotel at the last minute. With out question- The worst hotel in Negril. The bathroom is a horror. NO STARS!!!! Take this off your site.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

great..just need room serivce & snacks macheines...................................................great location. nice & quiet and friendly staff

8/10 Good

kathy campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were wonderful

4/10 Poor

Latisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worse Ever Don't Look The Same In Pictures Its Old & Run Down Needs To Repair Pool Wasn't Cleaned The Whole Time I Stayed

8/10 Good

Verified traveler

Liked: Staff & service

10/10 Excellent

Saran Shorter

Liked: Cleanliness, staff & service, room comfort
I am so glad that I choose this resort for my family vacation. The service was remarkable, I felt so much comfort and love from all staff and my surrounding. I will be back real soon:).

10/10 Excellent

kathy campbell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are wonderful here i was here alone amd i felt very safe rides to and from the beaches are free

6/10 Okay

Shawna, Calgary, AB, Canada

Disliked: Cleanliness

Not impressed

1) I was unaware of the $10/day charge for the air conditioner that i had to pay once i got there. 2) The room was not swept nor cleaned very well 3) The first Oceanview room we were given had a very old bathroom and when i flushed the toilet the floor flooded. We brought it to the front desk attention and we were immediately given a new room. This one had a very nice bathroom 4) When our room was cleaned daily they would remove the towels & forget to bring us up replacement towels.

4/10 Poor

Velma Miller

Disliked: Staff & service, property conditions & facilities

close to beaches and other entertainment

I have decided to stay at the Caribbean Sunset Resort because I thought it was a good place to stay and the price was within my budget range, my stay was okay overall because of the location and site seeing convenience. The only thing is that the resort itself needs more improvement in most areas, but most importantly they should cover the chairs and beds with plastic so it can be disinfect easily

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Worst Hotel Visit

I was told by someone that live in Jamaica that the hotel was for hookers.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the rate. Staff was outstanding.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

OK

Was a comfortable stay

8/10 Good

rockesha

Disliked: Property conditions & facilities

6/10 Okay

skyqueen

Disliked: Property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Very Good Time

2/10 Terrible

rockesha jarrett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pool was not clean the room them were dirty an the place was not clean at all