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CocoLaPalm Seaside Resort

3.5 star property

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Photo gallery for CocoLaPalm Seaside Resort

2 outdoor pools, pool umbrellas, sun loungers
Sundeck
Standard Room | In-room safe, blackout drapes, iron/ironing board, bed sheets
Reception
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available

Explore the area

Map
Norman Manley Boulevard, Negril, Westmoreland
  • Seven Mile Beach
    ‪7 min walk‬
  • Time Square Mall
    ‪3 min drive‬
  • Bloody Bay Beach
    ‪7 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪91 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, bed sheets

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(39 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | In-room safe, blackout drapes, iron/ironing board, bed sheets

Junior Suite

9.6 out of 10
Exceptional
(16 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, iron/ironing board, bed sheets

Standard Room

8.8 out of 10
Excellent
(58 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Coco Suite, Balcony

Coco Suite, Balcony | In-room safe, blackout drapes, iron/ironing board, bed sheets

Coco Suite, Balcony

9.4 out of 10
Exceptional
(23 reviews)
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

CocoLaPalm Seaside Resort

3.5-star Negril resort walkable to Seven Mile Beach
Catch some rays at the beach or spend the day relaxing at CocoLaPalm Seaside Resort's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
CocoLaPalm Seaside Resort offers 107 accommodations with safes and irons/ironing boards. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages.
CocoLaPalm Seaside Resort features 2 outdoor swimming pools and a hot tub. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This beach resort also offers a rooftop terrace, spa services, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

CocoLaPalm Seaside Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
CocoLaPalm Seaside Resort has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: USD 15 to 45 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Full-service spa
  • Hot tub
  • Parasailing
  • Personal motorized watercraft
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • No elevator

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 22.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 45 per person
  • Airport shuttle fee: USD 160 per person (roundtrip)
  • Rollaway bed fee: USD 22.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

CocoLaPalm
CocoLaPalm Resort
CocoLaPalm Seaside
CocoLaPalm Seaside Negril
CocoLaPalm Seaside Resort
CocoLaPalm Seaside Resort Negril
Coco La Palm Resort
Coco La Palm Negril
Cocolapalm Hotel Negril
Cocolapalm Resort Negril
Cocolapalm Seaside
CocoLaPalm Seaside Resort Resort
CocoLaPalm Seaside Resort Negril
CocoLaPalm Seaside Resort Resort Negril

CocoLaPalm Seaside Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1005 reviews
Rating 8 - Good. 203 out of 1005 reviews
Rating 6 - Okay. 46 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debra, South Gardiner

Stayed 10 nights in Mar 2025

10/10 Excellent

Carol, Brooklyn Center

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not be disappointed. Everything is excellent!
Stayed 10 nights in Mar 2025

10/10 Excellent

Cari, Omaha

Traveled with group
Always love Coco. Some of the servers/bartenders/wait staff should stay home if they don’t want to be there that day. Everyone has bad days but when you bring those days to work and are nasty to guests then you make it bad for the entire hotel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great and beautiful spot on the beach. Staff is super friendly!
Stayed 12 nights in Mar 2025

10/10 Excellent

Jody S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the option of swimming in the ocean or lovely pool. The grounds are beautiful and staff are amazing. Can’t wait to go back!!
Stayed 7 nights in Mar 2025

6/10 Okay

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great property! Wonderful beach. Areas of concern, abysmal Wi-Fi in the room and issues with water. Very poor pressure for the shower and water temperature was lukewarm at best. We had the standard room. It was clean and the bed was not awful.
Stayed 1 night in Apr 2025

8/10 Good

Miranda

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
This property has a resort feel without the AI. We found the staff to be professional and friendly. Our room, especially the bathroom, could have been cleaner. The breakfast we ordered was hot and delicious. We would definitely recommend and return if in the area.
Stayed 1 night in Mar 2025

10/10 Excellent

Judy, Champlin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at Coco, and it was wonderful, you will not find a better staff, beach, food, and the entertainment was great! Will be returning for many times to come.
Stayed 10 nights in Mar 2025

10/10 Excellent

Cecelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

4/10 Poor

Zohra

Disliked: Staff & service, amenities
Though the staff was generally polite, everyone seemed miserable. I don’t mind when food/service takes a while, especially when it’s busy, but staff forgot my order and requests for condiments and silverware again and again. The grounds are well kept and the place is clean, but the WiFi never worked, the power went out and the generators blew exhaust straight to where my room was. My main issue is the lack of friendliness of staff. I spoke with some other guests and a couple mentioned that it was ruining their experience. Add to that, the prices have increased so much that it costs more to eat a basic dinner here than in a major US city. I’ve come to Negril for years and have stayed at coco la Palm before and I don’t think I’ll be back. This stay was very disappointing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
We come here every year. The service and facilities are impeccable and the prices reasonable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Edward T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just spent a week at Coco La Palm on 7 mile beach. We met great people, both guests and locals, saw and heard no wave runners, and had our sun & view blocked by no hi-rises. Gibson, who worked security for the resort, kept the beach vendors moving in an impressively kind manner. The water was clear and beach was clean. We miss the warmth of everyone we encountered now that we are back in the US. My only knock was low water pressure and temperature on 3rd floor which made showering a challenge - a minor blip for an overall great week. We will definitely return.
Stayed 7 nights in Mar 2025

10/10 Excellent

Therese Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home away from home
Stayed 8 nights in Mar 2025

10/10 Excellent

d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodation
Stayed 3 nights in Mar 2025

6/10 Okay

Olivia

Liked: Cleanliness
Disliked: Staff & service
The hotel its self is beautiful and the beach. The WiFi does not work. And the men that work there are not very friendly all the women were great.

10/10 Excellent

Gregory

Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of the best in Negril. Best staff from the office personel to the gardners to the people working on the beach. All very profesional,friendly and they work very hard to take care of thier visitors. I cant say enough.
Stayed 12 nights in Mar 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

View from my room!
Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Stayed 7 nights in Mar 2025

10/10 Excellent

Marianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love, love Coco!!! Best staff and place on 7 mile. ❤️❤️❤️❤️❤️❤️❤️❤️
Stayed 16 nights in Feb 2025

8/10 Good

Barbara, FAIRMONT

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always great to return to Coco. Unfortunately this year we did not get the requested room. March is busy and there are times that the morning breakfast can get to be a little delayed. Staff is always pleasant with a smile. The staff makes Coco the great place it is, from the gardeners to housekeeping, to the lifeguards (THE best) to security.
Stayed 14 nights in Mar 2025

6/10 Okay

Donald

Liked: Staff & service
The scenery is beautiful! The hotel is clean. The staff were pleasant! Basic renovation such a painting or staining the doors, fixing the shower faucet and updating the shower head would make it an excellent place for vacation.
Stayed 5 nights in Mar 2025

6/10 Okay

Trevor

We just recently stayed for a week at CocolaPalm Reaort. The check-in was quick, however the front desk attendant did not inform us about the property at all. They just said to look in your room for resort information. The rooms were spacious, but dated. Our room had ants crawling around daily even in our bed. We advised the cleaning staff but nothing changed. Our cleaning lady was excellent. She had one day off and the lady that cleaned on that day folded our old towels and put our dirty bedding back on the bed. We called the front desk and this was rectified with no apology. The staff was very restaurant staff was very inconsistent. Some staff were happy and welcoming while other staff were the exact opposite. The food was decent and we did not have hot food once when it arrived. The beach was excellent and plenty of chairs for everyone. The pools were also clean and well-kept. The people selling marihuana and other drugs are very aggressive and you can't avoid them. The security at the resort allows this and is non-existent. You are harassed every 15-30 minutes by the drug traffickers. The resort has a good location and is quiet, however; lacks customer service and does not protect the guests from the vagrants that are drug trafficking all day and night.
Stayed 7 nights in Mar 2025

10/10 Excellent

Caherine DM Van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time and great experience at this resort
Stayed 9 nights in Mar 2025

10/10 Excellent

Lisa, Augusta

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 9th time too CocoLaPalm and I love this place very laid back. Great staff. Highly recommend this resort.
Stayed 10 nights in Mar 2025