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Negril Escape Resort & Spa

3.0 star property

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December 2024
January 2025

Photo gallery for Negril Escape Resort & Spa

Outdoor pool
Beach/ocean view
Apartment, 1 Bedroom, Kitchenette, Ocean View | In-room safe, blackout drapes, iron/ironing board, WiFi
View from room
Free toiletries, hair dryer, towels

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
116 One Love Drive, West End, Negril, Westmoreland
  • Negril Cliffs
    16 min walk
  • Negril Lighthouse
    18 min walk
  • Throne Room
    5 min drive
  • Negril (NEG-Negril Aerodrome)
    15 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Ocean View

In-room safe, blackout drapes, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, blackout drapes, iron/ironing board, WiFi

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Garden View

Full-size fridge, stovetop

Standard Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Garden View

View from room

Standard Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Kitchenette, Ocean View

In-room safe, blackout drapes, iron/ironing board, WiFi

Apartment, 1 Bedroom, Kitchenette, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Bedrooms, Ocean View

In-room safe, blackout drapes, iron/ironing board, WiFi

Room, 2 Bedrooms, Ocean View

  • Ocean view
  • Sleeps 6
  • 3 Twin Beds

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About this property

Negril Escape Resort & Spa

3-star hotel in West End
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Negril Escape Resort & Spa offers 42 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to patios. Televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Negril Escape Resort & Spa features a full-service spa and an outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Negril hotel also offers spa services, barbecue grills, and a picnic area. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Complimentary self parking is available on site.

Negril Escape Resort & Spa has designated areas for smoking.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Scuba diving
  • Snorkeling

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 80 (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Negril Escape
Negril Escape Resort
Negril Escape Resort And Spa
Negril Escape Hotel
The Negril Escape Resort Spa
Negril Escape Resort Spa
Negril Escape & Spa Negril
Negril Escape Resort & Spa Hotel
Negril Escape Resort & Spa Negril
Negril Escape Resort & Spa Hotel Negril

Negril Escape Resort & Spa Reviews

Reviews

5.2
Rating 10 - Excellent. 8 out of 85 reviews" "
Rating 8 - Good. 17 out of 85 reviews" "
Rating 6 - Okay. 18 out of 85 reviews" "
Rating 4 - Poor. 15 out of 85 reviews" "
Rating 2 - Terrible. 27 out of 85 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

3.2/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Neice

Traveled with group, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The chefs was great and front desk person was great however the room Roche the pillow is dirty and the room was also leaking you could see the water in temptation and they had a water bubble behind the TV on the wall
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs lots of updating, Pool was dirty. Breakfast was actually very good. Front desk personnel or other staff did not know anything when we asked about our surroundings or places to go. The shuttle driver knew a little more. Don’t think I would stay there again. Pictures looked a lot more beautiful than reality.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the sea, was beautiful. The persons there wasn't aware of my booking or arrival, so i didn't get what i paid for. I didnt have a restful night because the AC remote doesnt work with the unit, and i could not control the temperature, nor could i turn off the ac unit, so i was extremely cold throughout the night, and there were no-one at the main office after 8pm to rectify my situation. Then the rooms and facility was far from what i was expecting or bargain for. For the cost, i could have gotten another place with better facilities. The pictures of the room on the site and what is actually there, is totally different and not in a good way. I am totally disappointed with my stay and regret every going.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is badly run down and is in need of a complete remodel. The beds are uncomfortable, the pillows horrible, the showers were nasty, no hot water. The pictures of this property must have been from 15 or 20 years ago. Do Not waste your money on this resort.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The Lady in the bar area and chief was good. Great customer service for those 2. The lady that owns or runs this place has her son living on property with his dog that has maggots in it's behind. The dog is let loose and wonders into the area where you eat. The place is dirty and has insects, roaches, there were some kind of bug eggs in one of the beds. I have poctures if you need them. The outside view is beautiful, other than that Awful!!!!
Stayed 1 night in Jul 2019

10/10 Excellent

Kesia, kin, jm

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, the view was spectacular. Staff was wonderful. Need a little renovating, but overall i would recommend it.
Stayed 1 night in Apr 2019

8/10 Good

cottyb, CA, us

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's pretty cool the view is awesome and inexpensive. You get
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awful I will never recommend that resort ever!
Stayed 2 nights in Jan 2019

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely beautiful spot , nicest people
this is a beautiful place with Great people that work there they make you feel like family right away Danyelle at the front desk is especially sweet and even remembered my name the next day also the driver can take you wherever you want there are plenty of restaurants nearby you can walk or he can take you in a fun big bus but the best part is Andrew at the scuba center we did a beginners course and the diving /snorkeling is amazing right at the ladder off the cliffs in front of your room if you want a “real”experience in Negril and not one of those typical all-inclusive‘s that are so overcrowded this is the place ! they make you a great breakfast and just jumping off the cliffs and swimming in that beautiful water was amazing...but the people could not have been nicer
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Stayed 2 nights in Nov 2018

6/10 Okay

Annesia, Jackson

Liked: Cleanliness, staff & service
Nice, quiet place. Nothing fancy. Worth your money. Very "Jamaican" vibes if you want something other than the resort "still in America" ordeal. My son and grandmother enjoyed it. Food was satisfying, considering it was complimentary. It was worth it. Fresh fruit and traditional Jamaican breakfast options. If sleep comfort is import, got elsewhere. Beds feels cheap and stiff. It was in a perfect area of Negril. Not far at all from Ricks Cafe. No ATM on the property however. Also several are dogs on property. I would not stay here again, but only due to the dogs. Overall, if you just want to chill and dont want to pay for an expensive place, I would recommend here. The hotel aesthetically, has SO much potential, but clearly no one to lead it there yet. Needs investing in.
Stayed 3 nights in Aug 2018

2/10 Terrible

David, Southeast US

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rundown
This place is falling down. The room we had was bad. The furniture looked like something you see on the side of the road. We did not put our clothes in the dresser. The toilet worked intermittently as well as the shower. We had no hot water pressure the last 2 days. We left without a shower because it was basically unusable at that point. The bed was an old foam mattress, probably from the 70's. The railings around the porch are concrete, cracking, crumbling and unsafe looking. There were loose cracked tiles on the floor. The chaise lounges were almost all cheap plastic with sagging seats and some were broken. The staff was actually very good. They did all they could with what they had to work with. The food was good, but limited. They have no real restaurant. They serve you in the bar which is ok. The drinks were good. There are two floors in the main building that look to be just abandoned, maybe where the restaurant used to be. The location is absolutely awesome. The ocean view with the sunset almost makes it worth it but not quite. You can walk to Rick's Cafe in 5 mins. The Rockhouse is a 10 min. walk. Some really good food in the area. They do have a free shuttle to 7 Mile Beach but you have to go to the Boardwalk. Otherwise its $10. Both places are owned by the same family. It could be a beautiful destination but right now it is not.
Stayed 5 nights in Dec 2017

6/10 Okay

Erica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Confirm reservation directly with hotel
The accommodations were as expected. A lovely destination for diving and for viewing the Negril sunset. Great personable staff. The only hiccup was with the booking on Hotels.com which stated that breakfast was included only to find out at the resort that it is not. Happy with the destination but disappointed with Hotels.com for incorrect advertising.

2/10 Terrible

Vermalyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn't stay here The rooms were old and dirty. I took one look at it left I lost the one nights money but there was no way I was going to lay my head on that bed. It was the worst hotel room I have ever seen

6/10 Okay

Deborah

Liked: Cleanliness, room comfort

2/10 Terrible

JC , Kingston , Jamaica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disgusting place
This hotel is completely run down all the buildings are destroyed and felt unsafe... this whole place was disgusting with Horrible customer service. i would never recommend anyone to come here

6/10 Okay

Anne, Los Angeles

Disliked: Property conditions & facilities
Rustic,no fuss, affordable,amazing view hideaway!
Great couple day stay option to check out westerns Negril, but manage e pectations this is. No frills stay. Bed is comfortable, there's a tv with cable (small and old model, but service is great). They offer free wifi. Hotel staff is available during the day and friendly when engaged but there's no room service- there's not even a phone in the room. There's a door lock and chain and a gate at the front that seemed to be intermittently manned. So there's not secured walkways, traveling solo at night felt a little unprotected, but felt safe the entire visit. Very quiet and tranquil and the other guests were friendly. Decor is older but ok: Awesome vaulted wood cieling and adequate closet space, safe in closet and dresser The decor is adequate but rough around the edges, chipping paint, dryed dripped wood stains, broken blinds, non working electrical outlets by the bed and huge inoperable cieling fan. Also the fixtures for sink and tub were clean but worn (rusted and calcium build up) and the grouting around the toilet and tub were old and appeared clean but in an unmatched grey that just looked unfinished and messy. Amazing views: What you will get are amazing views I had room 104, unobstructed cliff, ocean view. The sunsets were amazing here! I loved the hammock just outside my door and deck seating.Honestly I had planned to stay 3 days, but left a day early do I could have better accommodations/meal for my final night/day worth the 2 nights @Expedia Discount

2/10 Terrible

LC, Jamaica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Place to go to
I originally didn't pick this hotel but expedia had made a mistake and they had offered this after we found out the hotel I had originally booked no longer exists.... So when we saw the pics on expedia we expected something great BUT we were sadly disappointed... 1) This hotel does have a nice view but everything was destroyed... and was not repaired or patched... 2) the plumbing doesn't work.... So i recommend avoiding having to use it 3) I had made a complaint because there was no light only to find out the previous guest had stolen the bulbs from the room 4) When I had gone to the front desk and had asked them to clean the room and add bulbs. The lady that was at the desk was evesdropping when I had mentioned my room number got very defensive and said she just cleaned the room... and when I mentioned that the previous guest also left a present in the toilet and it was clogged and flooded... and my bathroom was roach infested!!!! 5) When I went to go shower I was too scared to stay in the bathroom for very long because the roaches were flying around the bathroom.. 5) The property did not feel safe... and felt extremely creepy... 6) The Hotel doors couldn't lock properly for all 4 rooms that we had received... 7) the curtains were very sheer and other guests can look in the rooms at our bed... I'm actually worried if someone would be staring through our door watching us sleep.. 8) overall I would never recommend anyone to go to this hotel its been completely run down

4/10 Poor

Curt, Florida

Disliked: Property conditions & facilities, room comfort
Escape is right
The room is basic, but I had no hot water and no working shower. the front desk at first said we needed to pay cash for the room we already paid for. After some back and forth he said for us to email him the confirmation page.

2/10 Terrible

Angella, White plains New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel shabby.
We were very disappointed with the hotel and accommodation. There was no shower head in shower, torn curtains, barely function air conditioner in bed room only had to ask several times for that and mini refrig. No telephone access in room but supposed to be room service. We felt unsafe in the rooms, don't need a key to push open the door.Overall the hotel was old and run down. We were unhappy most of the time will not be returning there or recommend it to anyone. Hotels.com you need to be held responsible also, please know what you are recommending customers. I will not be using your services again also.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Dated, but clean and outstanding location
Great location for jumping or driving from cliffs into a beautiful warm sea, nice large pool, with plenty of lounge chairs. A full breakfast every morning with a mix of traditional favorites and Jamaican fare. Staff absolutely fantastic, and they have beach shuttle each day for free.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reskrt
Quiet spot good staff good food good drinks great view would say it was a great spot. Easy to get taxi. Great place for peace and quiet!!!

4/10 Poor

Scott, Fort Lauderdale

Disliked: Staff & service, property conditions & facilities, room comfort
Property with alot of potential but falls wa short
Resort has a lot of potential but fell short in most aspects. I had a confirmed double room when I arrived there was a single bed, and they tried to just add another bed to the room as opposed to switching to the larger double room which was paid for. Electric will flicker on and off, no bath towels available, only boiling hot water in the shower.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good for people who wants to view the ocean in calm and quite envoirnment, and no activity. Ocena front side is very nice.