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Negril Palms

3.5 star property

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Photo gallery for Negril Palms

On the beach, sun loungers, beach umbrellas, beach towels
Deluxe Room, Garden View | In-room safe, free cribs/infant beds, free rollaway beds, free WiFi
Poolside bar
Standard Room, Garden View | View from room
Breakfast, lunch, dinner served; international cuisine, pool views

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
Norman Manley Blvd, 7 Mile Beach, Negril
  • Seven Mile Beach
    ‪6 min walk‬
  • Kool Runnings Water Park
    ‪4 min drive‬
  • Hedonism II
    ‪9 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪90 min drive‬

Room options

View all photos for Standard Room, Garden View

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Standard Room, Garden View

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, Garden View

In-room safe, free cribs/infant beds, free rollaway beds, free WiFi

Deluxe Room, Garden View

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

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About this property

Negril Palms

3.5-star Negril hotel walkable to Seven Mile Beach
At Negril Palms, catch some rays at the beach, pamper yourself at the full-service spa, or enjoy snorkeling. Change of towels is available on request.
Negril Palms offers 34 accommodations, which are accessible via exterior corridors and feature safes. Rooms open to balconies or patios. Cable television is provided.

Bathrooms include showers with rainfall showerheads. This Negril hotel provides complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Negril Palms, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. Wireless Internet access is complimentary. This beach hotel also offers a garden and a terrace. Onsite self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • Snorkeling

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Airport shuttle fee: USD 150 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Negril Palms
Negril Palms Hotel
Palms Negril
Palms Hotel Negril
The Palms Hotel Negril
Negril Palms Hotel
Negril Palms Negril
Negril Palms Hotel Negril

Negril Palms Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 295 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 93 out of 1000 reviews
Rating 2 - Terrible. 77 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dave Bing

Liked: Cleanliness, staff & service, amenities
I loved the Palms
Stayed 10 nights in Nov 2024

10/10 Excellent

Andre, Cottage Grove

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot on 7 mile beach. Staff is great especially Legion the bar tender and Dana. The beach guys are good too (Nasif, Omarion and Shemar). Restaurant and a pool overlooking the beach.
Stayed 10 nights in Dec 2024

6/10 Okay

Clinton

Traveled with group
Nice room, limited tv channel too many junk in the front due to remodeling, not enough parking for guest
Stayed 5 nights in Nov 2024

6/10 Okay

Nakeisha

Stayed 1 night in Dec 2024

8/10 Good

Kelly

Traveled with partner
The hotel was nice. Property beautiful close to the beach. The only issue was the bed was hard and the room was not very sound proof. Overall it was fine for the price.
Stayed 2 nights in Dec 2024

4/10 Poor

latesha

Traveled with partner
Disliked: Amenities, property conditions & facilities
Run down, minimal amenities hot water intermittent. Excellent breakfast. Would not. Stay again
Stayed 4 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Marcia

Traveled with group, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities
Property has lots of potential. Located on the beach with a pool. Friendly staff, ok bar, limited but good restaurant. Good size rooms. Out Tv was new but didn’t work. AC gave problems. Difficult to regulate hot water temperature. No tea or coffee in rooms. Good size rooms, comfortable bed. Advertises discount for marathon weekend for pasta meals and we did not get the discount. No compensation for not working TV or AC issue. Front desk person was not helpful at getting that issue resolved. Housekeeping and kitchen staff were professional and friendly. Able to get last minute massages which was great. Property was priced a little high for what it offered.
Stayed 3 nights in Dec 2024

8/10 Good

Adam John

Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Sharon, Coral Springs

Traveled with family
Liked: Cleanliness
Property is located in a nice section of the beach, water and pool are are beautiful. Bar is nice but a bit too quiet. Some music would be nice. Upon check in we were given a room near the front to the office. Since the property is currently under reservation, we had to deal with workmen starting at 8:30 in the morning, and staff leaving after midnight with children were very noisy, unware of waking up the guests. At check in K---a told us the hold on our card would be $100 US. At checkout, J--- realised that the hold on our card was not at $200 which I didn't take to kindly. Also, the beds only have a very light sheet on, so we requested blankets to sleep with the AC. None were sent the first night. The second night I had to intercept the lady cleaning the room, who brought them over. First night also, no hot water to bathe. We have to intercept the workman the 2nd night to make sure the heater was turned on to maximum to enjoy a hot bath. The food service was kind of slow, but was presentable. Overall, I will not be returning, but the next guest might have a better experience.
Stayed 2 nights in Dec 2024

6/10 Okay

Kenny J

Stayed 6 nights in Dec 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Make you feel like home very quiet very peaceful very nicefamily
Stayed 8 nights in Nov 2024

4/10 Poor

sandra

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
That property should not be rented while renovation is being done. The dust on the property got be very sick. Was told that there was Wi-Fi and TV non was working. For the 1st two days the kitchen did not work. Also, there was no hot water to take a bath for three days. Contruction material all-round as a leave my room. I need to know what going to be done about this situation. Thanks
Stayed 5 nights in Nov 2024

2/10 Terrible

Natasha

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice small resort.
The hotel is in an overgrown jungle like setting, but it is clean and, although not a new resort it seems to be a work in progress. There was no hot water during our four day stay and, although advertised as having TV, it too did not work for the four days. The restaurant is quaint. Breakfast was acceptable; the dinner menu, with Jamaican selections as well as others, was very good and reasonably priced. The small but stocked bar has an incredible bartender at night (Legion). Its pool, close to its beach area was nice & clean.
Stayed 3 nights in Nov 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
First time staying here. We liked the property, nice lush gardens, nice layout to the hotel/bar/restaurant. The bar was quiet, no one but us there. The bartender made us some of the best drinks we’ve had anywhere in Negril. We enjoyed the sunset from the bar before going to dinner. We only stayed 1 night as we were celebrating a birthday, we have a home in the country and wanted to be at the beach. My complaints - no hot water! A trickle of water in both the faucet and shower. Very annoying! 1 bath towels and 1 face cloth per person. No hand towel at all. Patio furniture was dirty.
Stayed 1 night in Nov 2024

6/10 Okay

Patrice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Paul C

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have never had to write such a review. This property is under major construction and they are working on Jamaican Time. Be Aware....This property will not be operational come the Winter Season. Hot water on 3 out of 10 days. Property is absolutely filthy from the construction. Upon checkout they attempted to charge us for food and beverages we had not put on our room tab but had paid for in cash. Beach was not kept clean, trashed remained overflowing the trash can for 7 days. Life guard spent most of his day on his phone, would not rake the beach, would not put up the umbrellas and you had to beg for beach towels. The rooms that are available are in poor condition. Water pressure is no existent, doors don't function properly, some rooms A/C were not funtioning, TV's not functioning. The only thing that is keeping the lights on is the staff. They were warm and kind and did the best they could with litle they had to work with.
Stayed 9 nights in Oct 2024

10/10 Excellent

dontae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean environment with great staff
Stayed 5 nights in Jul 2024

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was full of construction workers and their machinery, smoke from a trash fire filled our room, staff wasn’t helpful & said nothing about the amenities to us. We had to ask for them to show us the way to the room. Construction workers were loud, swearing & not mindful of guests. The walkways were so overgrown that we were struck by plants on the whole pathway. We ended up leaving for it was an unsafe & undesirable. Staff were not honest about the state of the Resort.
Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Liked: Property conditions & facilities
So fun to hear the tree frogs
Stayed 1 night in Oct 2024

8/10 Good

Violet

Improvement needed on the hot water set up. Not hot water throughout the day is unacceptable. Improvement needed.
Stayed 4 nights in Oct 2024

4/10 Poor

Javane

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to sell property to me
Stayed 1 night in Oct 2024

4/10 Poor

Tawana, Cypress

Traveled with group
Disliked: Property conditions & facilities
I have stayed at this hotel (not resort) multiple times since 2015. I have tried to give them the benefit of doubt since they were trying to improve with renovations. BUT year after year same song different verse. NEVER ENDING CONSTRUCTION!!! A week’s stay dealing with poor internet at the property in general, in your room, common areas, etc. I even picked up WiFi from other surrounding hotels while on the beach in front of Negril Palms but couldn’t pick up Negril Palms**go figure. No hot water or low pressure cold water, TV didn’t work in my friend’s room. Replaced with another TV which the sound didn’t work properly- they never fixed that by the way. Holes in sheets, bedspread, ragged towels and old hand soap that did not smell nice. Noisy workers early in the morning talking loud or dragging their feet (literally) without respect for guests. Dining room-they are always out of something they have on the menu and don’t substitute or make concessions for the missing item. I was actually served brown home fries and a scorched omelette which was to include peppers and onions however there were no peppers insight. I mean did you really think that was presentable?? They don’t care, you just have to deal with the short comings- damn there’s a grocery store across the street! Even though I was told the hotel has new owners and the manger was very nice. This happens to be my Last time staying there. I think the price exceeds the accommodations at this property.
Stayed 7 nights in Oct 2024