Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

Sports facility
Minibar, in-room safe, laptop workspace, blackout drapes
Buffet
Reception
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • All inclusive
  • Gym
$304
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Bloody Bay Beach
    ‪12 min walk‬
  • Seven Mile Beach
    ‪16 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

Junior Suite, Garden View (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (C)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Sea View (L)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (C)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Oceanfront (C)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (U)

8.6 out of 10
Excellent
(99 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Garden View (L)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(50 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(38 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Double Room (B2C-CA)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard - E)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Oceanfront (L)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Partial Sea View (E)

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Suite, Ocean View (L)

  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Oceanfront (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite Junior with Side Sea View

  • 344 sq ft
  • Partial sea view
  • Sleeps 4

Suite Junior with Ocean View

  • 344 sq ft
  • Ocean view
  • Sleeps 4

Suite with Sea View

  • 505 sq ft
  • Sea view
  • Sleeps 2

Suite Junior with Garden View

  • 344 sq ft
  • Sleeps 4

Similar properties

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

4-star Negril property close to Bloody Bay Beach
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Tropical Bay - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hotel Riu Palace Tropical Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Tropical Bay - All Inclusive features a full-service spa, 2 outdoor swimming pools, a health club, and a hot tub. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Art Deco property also offers a children's pool, a sauna, and spa services. Onsite self parking is complimentary.

Hotel Riu Palace Tropical Bay - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.
Hotel Riu Palace Tropical Bay - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkeling
Snorkeling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1008 reviews
Rating 8 - Good. 233 out of 1008 reviews
Rating 6 - Okay. 118 out of 1008 reviews
Rating 4 - Poor. 48 out of 1008 reviews
Rating 2 - Terrible. 37 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property are fine the thing that turned me was being nickel and dimed. We paid for an ocean view and were charged extra for our room when we got there regardless which I don't think is fair. Also AFTER I was told that $222 was the only additional up charge I was then again accosted by staff wanting ANOTHER $30! I was also charged one night at riu palace in Montego Bay because YOUR staff told us it was 3 HORS to tropical bay where we were supposed to stay and that was misleading as well. Finally we talked to someone who was knowledgeable and we got a cab to our actual resort and are supposed to have $3400 credited to our account. I still haven't seen that credit and I would like my $252 back. I also think it's ridiculous that I was charged $2.00 for ONE LOCAL phone call. If I'm not going to be compensated at all it's unlikely that I'll use or recommend Riu in the future. I'm definitely NOT ever using Expedia again that's for sure.
Stayed 8 nights in May 2025

10/10 Excellent

Gary French, Janet, Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation! Very enjoyable, relaxing and excellent service. Chris at the Front Desk was awesome, Ashlee at the breakfast buffet was awesome and Sophie at the Dinner buffet was awesome. Everyone was so nice and polite!
Stayed 7 nights in May 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The worker here are very nice and pleasant. I would return here.
Stayed 7 nights in May 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet
Stayed 4 nights in May 2025

10/10 Excellent

Seda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kenneth, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. This was our first time at an all-inclusive resort and this location did not disappoint. We want to provide a very special thanks to the entertainment staff as they elevated our experience beyond our expectations. While I didn't get all their names, I do want to call out Lady T, Lady Phoenix, Zeus, our yoga instructor (Muscles?). We also want to thank the staff at Riu Land for connecting with our son and daughter, the wait staff at the buffet,
Stayed 7 nights in Apr 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2025

10/10 Excellent

Samir

Liked: Property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Richard Allen

Liked: Cleanliness, staff & service, property conditions & facilities
14rh time to this property. Best beach with the friendliest staff. Enough food options for most people
Stayed 5 nights in May 2025

10/10 Excellent

Carol F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and quiet. Staff was very friendly and pleasant. Had a great time at this resort.
Stayed 4 nights in May 2025

10/10 Excellent

Mourad Michel Hanna, Irvine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was perfect at the end of April and the beginning of May. We had an amazing week at the Riu Palace. The food was excellent with a wide variety of options. We enjoyed our stay very much, and we plan to return.
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean/ staff friendly and helpful. Quite and relaxing
Stayed 6 nights in May 2025

6/10 Okay

Vishnu David

Traveled with partner
Liked: Amenities
Entertainment wasn’t as really good as what I wanted it to be they don’t embrace the Jamaican culture barley any reggae or dancehall
Stayed 4 nights in May 2025

8/10 Good

Nanak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean beach .
Stayed 5 nights in Apr 2025

8/10 Good

Kathryn Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Mar 2025

8/10 Good

Alexandra G

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff needs to be more friendly and not look annoye
Stayed 5 nights in Apr 2025

10/10 Excellent

Jillian Routledge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Elissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great entertainment team! They were engaging and made sure everyone (all ages) had fun. The team was friendly and energetic. The property also has nice beach areas. Lots of palm trees for shade. The spa was nice. The food was just okay. The specialty restaurants were hard to schedule, we had 4 people and could not reserve all 4 at one time. Bring cash with you. Most excursions didn't take credit cards and there is no ATM on site.
Stayed 4 nights in Apr 2025

6/10 Okay

Blanca N

Traveled with family
All the attractions are too far away.
Stayed 6 nights in Apr 2025

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stunning views and staff are top notch here as always. Everyone always makes us feel like family. We will be back
Stayed 5 nights in Apr 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was very enjoyable. The staff were helpful, friendly, and knowledgeable. The resort was clean. My room was comfortable except for the hard mattress.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kresnike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

oldrich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach,calm wather
Stayed 14 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Vacation

Wonderful resort. Great time to reset with family. The beach was turquoise and clear. The food options great and the staff attentive and friendly. Would visit again! It’s worth the price. Did not regret the money spent. Could have stayed longer.
Stayed 5 nights in Apr 2025