Royalton Negril, An Autograph Collection All-Inclusive Resort

4.5 star property

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Photo gallery for Royalton Negril, An Autograph Collection All-Inclusive Resort

Outdoor wedding area
Outdoor pool, sun loungers
Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Beach/ocean view
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Norman Manley Boulevard, Negril, Westmoreland
  • Bloody Bay
    ‪1 min walk‬
  • Hedonism II
    ‪5 min walk‬
  • Bloody Bay Beach
    ‪5 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪101 min drive‬

Room options

Luxury Presidential one Bedroom swim out Diamond Club

  • 1227 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Luxury Junior Suite swim out

  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

  • 1238 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view Diamond Club

  • 1227 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Luxury Family Suite ocean view

  • 667 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite ocean view Diamond Club

  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Two Bedroom ocean view

  • 1830 sq ft
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Junior Suite

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Family Suite ocean view Diamond Club

  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Chairman two Bedroom ocean front suite Diamond Club

  • 2432 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Luxury Presidential Two Bedroom ocean view Diamond Club

  • 1830 sq ft
  • Ocean view
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

Luxury Junior Suite ocean view

  • 603 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman three Bedroom ocean front suite Diamond Club

  • 3035 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

Luxury Junior Suite swim out Diamond Club

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential one Bedroom ocean view

  • 1216 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

Luxury Chairman four Bedroom ocean front suite Diamond Club

  • 3627 sq ft
  • Ocean view
  • Sleeps 14
  • 2 King Beds and 4 Queen Beds

Similar properties

About this property

Royalton Negril, An Autograph Collection All-Inclusive Resort

4.5-star Negril hotel connected to the airport, walkable to Seven Mile Beach
Catch some rays at the beach or spend the day relaxing at Royalton Negril, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Royalton Negril, An Autograph Collection All-Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Negril, An Autograph Collection All-Inclusive Resort like a complimentary children's club and an outdoor pool.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wired and wireless Internet access is complimentary. This all-inclusive hotel also offers a children's pool, outdoor tennis courts, and a health club. Onsite self parking and valet parking are complimentary.

Royalton Negril, An Autograph Collection All-Inclusive Resort has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hunter Staeakhouse - This steakhouse serves lunch and dinner. Open daily.
Zen - This sushi bar specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Gratzie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Armadillo - This restaurant specializes in Tex-Mex cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Armadillo
  • Gourmet Marche
  • Gratzie Italian Trattoria
  • Hunter Staeakhouse
  • Zen

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort Spa
Royalton Negril Resort Spa All Inclusive

Royalton Negril, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 413 out of 1022 reviews
Rating 8 - Good. 232 out of 1022 reviews
Rating 6 - Okay. 140 out of 1022 reviews
Rating 4 - Poor. 101 out of 1022 reviews
Rating 2 - Terrible. 136 out of 1022 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Bhavin

Traveled with family
Disliked: Amenities, property conditions & facilities
Great location, beautiful beach and friendly staff. However property needs maintenance. The ac wasn't working properly. I called maintenance 4 times and they reprogrammed the thermostat but it didn't resolve and then I gave up. Only place with good ac was the restroom at the diamond grill. Hot tub also wasn't working for the whole 5 days I was there. Diamond club. Lounge didn't have much in terms of food and snacks. Dining was hit or miss and it was very slow. Buffet has many options but it was mediocre.
Stayed 5 nights in Dec 2024

8/10 Good

Ord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Leroy

Stayed 3 nights in Nov 2024

8/10 Good

Gladine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around
Stayed 2 nights in Dec 2024

4/10 Poor

Christina Olympia

Disliked: Staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Romario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, enjoyed.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kaitesi Rama

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at the resort was disappointing and far from relaxing. 1st we (my partner, baby and I) requested a King bed but were given two Queens, making it difficult to accommodate our baby and travel crib. The swim-out pool was dirty with garbage and towels at the bottom. We were moved to room#2 & we immediately noticed a strong moldy smell, likely due to the malfunctioning thermostat that blew cold air nonstop. The AC couldn’t be fixed until the next day, and the cold, humid conditions made it hard for our baby to sleep. Maintenance entered our room unannounced to fix the AC, which felt intrusive & there was also ongoing construction noise next door, making it impossible for our baby to nap. Maintenance staff were painting in the pool area while we were trying to use it, adding to the disruption. The bathroom door was broken, requiring us to lift it manually for privacy, and the bathwater came out brown, which was alarming. Despite these issues, we didn’t move rooms because the hotel didn’t follow through, and we didn’t trust the next room would be any better. We were also misled by staff with a "breakfast on the pier" offer, which turned out to be a sales pitch for a membership. We voiced our frustrations & the manager dismissed our concerns, saying it was the saleswoman’s opportunity to make money. Overall, the resort failed to meet basic expectations, and we left feeling frustrated and disrespected. This experience was far from the peaceful vacation we had hoped for.

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience.
Stayed 3 nights in Dec 2024

6/10 Okay

Keya

Stayed 1 night in Nov 2024

10/10 Excellent

Westside

Liked: Cleanliness, staff & service, property conditions & facilities
I love the staff very professional
Stayed 2 nights in Nov 2024

10/10 Excellent

DarciAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

BEVERLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well, from check in, to check out, the staffs were excellent. Everyone had a smile on their face, and was willing to help.
Stayed 2 nights in Dec 2024

6/10 Okay

rory

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place was really nice and mostly clean, some of the staff was very professional, while others wasn't doing their jobs like a professional, the room flooded with us was my wife birthday the middle of the night they moved us took me a whole 3 1/2 hours to rectify my wife wanted to sleep so bad, in the morning i ask them to let us stay a little longer because of all the inconvenience they proceed to kick us out the room at 130 only a hour and half they gave us after everything they charge $12 us just by turning on the tv and clicking a channel that didn't say pay before use
Stayed 1 night in Nov 2024

10/10 Excellent

Brittney

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I loved the staff they were very accommodating and made the experience exceptional. Tevin went above and beyond to make sure my partner and I got something to eat and he makes the best pasta. One pasta and pizza boss. Brent at the bar made us the best drinks. The surprising upgrade as well to a presidential suite really was the cherry on top.
Stayed 2 nights in Nov 2024

2/10 Terrible

NICOLA

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible Check In Process
One of the worse Check in experience. I waited over 2 hours to get my room. Check in was 3p, I arrived after 2p and didn’t get my room until at 5p. When asked for my room, the person who go somewhere and they reappeared 30 minutes later. Meanwhile, I have a sick child with an ear infection. We’ve been up since 5am and flew to Jamaica for what should have been a memorable experience, instead this was our experience. On top of which, my Stepdad came to visit me and I left him in the lobby to run and get something from our room only for him to tell me he was asked to wait in his car because he cannot Wait in the lobby. I was so embarrassed and disgusted. I will never return to this hotel and I wanted to experience this property to be able to relate to our American Express Centurion Travel, but I will never recommend this property. Horrible service.
Stayed 3 nights in Nov 2024

4/10 Poor

kenneth

Traveled with partner
Liked: Staff & service
Room did not match what was ordered. No compensation just moved to another room just as bad and did not match what i spent my hard-earned dollars on.
Stayed 5 nights in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Andrew Cowan and Roxanne Glenn made our stay much better great seeing them again, Andrew truly is wonderful, hotel needs to improve in several areas but all in all had a great time
Stayed 7 nights in Nov 2024

2/10 Terrible

Ian

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa, Stamford

Stayed 1 night in Oct 2024

8/10 Good

Tyree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I check in there was a agent Kimberlee Cornaldie she greeted me with smiles made my stay comfortable 5/5 every day she check on me told me where to go. What yo do and where to eat.
Stayed 4 nights in Oct 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Disorganized and mismanaged. Slow and flawed checkin and checkout. Buffet was much better than the specialty restaurants (weird) and bars were always out of all but the basic drinks.
Stayed 1 night in Nov 2024

2/10 Terrible

Arlene

Disliked: Cleanliness, staff & service, property conditions & facilities
I was so so disappointed about this hotel .i travel all around the world but this one was the worst .the staffs was so unprofessional they just dont care to work.the had the biggest roach.i took pic.my room got flooded. I reported it and no one can to assit us .this was my brithday weekend. It was a discount.