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Royalton Negril, An Autograph Collection All-Inclusive Resort

4.5 star property

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Outdoor wedding area
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Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Beach/ocean view
Outdoor pool, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Norman Manley Boulevard, Negril, Westmoreland
  • Bloody Bay
    ‪1 min walk‬
  • Hedonism II
    ‪5 min walk‬
  • Bloody Bay Beach
    ‪5 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪85 min drive‬

Room options

View all photos for Luxury Presidential one Bedroom swim out Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential one Bedroom swim out Diamond Club

  • 1227 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Junior Suite swim out

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite swim out

  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club | Private pool

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

  • Ocean view
  • 1238 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view Diamond Club

Beach/ocean view

Luxury Presidential one Bedroom ocean view Diamond Club

  • Ocean view
  • 1227 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Family Suite ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite ocean view

  • Ocean view
  • 667 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite ocean view Diamond Club

  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom ocean view

Beach/ocean view

Luxury Presidential Two Bedroom ocean view

  • Ocean view
  • 1830 sq ft
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Family Suite ocean view Diamond Club

  • Ocean view
  • 678 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairman two Bedroom ocean front suite Diamond Club

Flat-screen TV, pay movies

Luxury Chairman two Bedroom ocean front suite Diamond Club

  • Ocean view
  • 2432 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Presidential Two Bedroom ocean view Diamond Club

Premium bedding, minibar, in-room safe, individually decorated

Luxury Presidential Two Bedroom ocean view Diamond Club

  • Ocean view
  • 1830 sq ft
  • Sleeps 9
  • 1 King Bed, 2 Queen Beds and 3 Double Sofa Beds

View all photos for Luxury Junior Suite ocean view

Premium bedding, minibar, in-room safe, individually decorated

Luxury Junior Suite ocean view

  • Ocean view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman three Bedroom ocean front suite Diamond Club

Flat-screen TV, pay movies

Luxury Chairman three Bedroom ocean front suite Diamond Club

  • Ocean view
  • 3035 sq ft
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury Junior Suite swim out Diamond Club

View from room

Luxury Junior Suite swim out Diamond Club

  • 603 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential one Bedroom ocean view

Beach/ocean view

Luxury Presidential one Bedroom ocean view

  • Ocean view
  • 1216 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Luxury Chairman four Bedroom ocean front suite Diamond Club

Flat-screen TV, pay movies

Luxury Chairman four Bedroom ocean front suite Diamond Club

  • Ocean view
  • 3627 sq ft
  • Sleeps 14
  • 2 King Beds and 4 Queen Beds

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About this property

Royalton Negril, An Autograph Collection All-Inclusive Resort

4.5-star Negril hotel connected to the airport, walkable to Seven Mile Beach
Catch some rays at the beach or spend the day relaxing at Royalton Negril, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Royalton Negril, An Autograph Collection All-Inclusive Resort offers 407 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Royal Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Royalton Negril, An Autograph Collection All-Inclusive Resort is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Royalton Negril, An Autograph Collection All-Inclusive Resort like a complimentary children's club and an outdoor pool.

A complimentary breakfast is offered each morning. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Wired and wireless Internet access is complimentary. This all-inclusive hotel also offers a children's pool, outdoor tennis courts, and a health club. Onsite self parking and valet parking are complimentary.

Royalton Negril, An Autograph Collection All-Inclusive Resort has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:30 AM.
Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hunter Staeakhouse - This steakhouse serves lunch and dinner. Open daily.
Zen - This sushi bar specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Gratzie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Armadillo - This restaurant specializes in Tex-Mex cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Armadillo
  • Gourmet Marche
  • Gratzie Italian Trattoria
  • Hunter Staeakhouse
  • Zen

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Royalton Negril Resort
Royalton Negril
Royalton Negril All Inclusive
Royalton Negril Resort Spa All Inclusive
Royalton Negril Resort Spa
Royalton Negril Resort Spa All Inclusive

Royalton Negril, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 406 out of 1000 reviews
Rating 8 - Good. 224 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 133 out of 1000 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Rasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff and beautiful area!
Stayed 4 nights in Jan 2025

10/10 Excellent

TERRYANN

Traveled with partner
Liked: Amenities
The property was so gorgeous
Stayed 1 night in Feb 2025

4/10 Poor

Frank G

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were a few employees who deserve recognition. Chris Ann in the diamond club, Outstanding. Anna, the diamond club manager was helpful and very profession in a horrible situation. However, our stay was the worst trip of our life. By the second day we just wanted to go home. We stayed in the penthouse suite. The outdoor jacuzzi did not work, the toilet was loose and unsafe. The phone didn’t work. Staff is unfriendly and not helpful At All. Our butler, Leshan, was the worst. It would take hours if not days for any request. We noticed dishes left by other guest around the hotel, sometimes there for days. The elevator we used was out of service quite a bit, in fact we got stuck in it on time. It went up about a half of floor and crashed to the bottom. Literal free fall! We reported problems and concerns several times to upper management, Lorna. She did not have the time for guest as she would cut you off when talking and explain how everything is perfect as she was told by her employees. She told me she would check the toilet herself. Instead she sent someone else. Who told her via a text it was fine and she showed me the text in a very condescending manner as if I was lying to her. I showed her a video I took and the exposed electrical panel I the room and she was confused and said, “why would I be told it’s fine, if it’s not”. I told her for days her staff was lying to her but she did not want to believe me until I showed her proof. Absolutely Horrible!! Lorna needs to go!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities
Our butlers Roshaun and Franz were absolutely amazing. They were always there for anything we needed. They made our anniversary extra special. We had a lovely vacation and plan to visit Royalton again in the future.
Stayed 3 nights in Jan 2025

8/10 Good

phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property

Very good stay. Friendly staff, good food in the buffet area and the coffee shop. Room service from the tv sucks. Neither TV would allow me to order, called to place the order over the phone after insisting that the TV was not allowing. The property is huge and we were unfamiliar with all the events taken place and where....
Stayed 1 night in Jan 2025

4/10 Poor

Shanice

Disliked: Staff & service
Don’t get married here. Don’t invite a large group or you’ll be embarrassed.
Stayed 1 night in Nov 2024

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
Luxury, beautiful and comfortable
Stayed 2 nights in Jan 2025

8/10 Good

ASHLEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the food options were better.
Stayed 3 nights in Jan 2025

10/10 Excellent

Chantau

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Enjoyed my stay at this resort. The entertainment team was amazing!
Stayed 3 nights in Dec 2024

4/10 Poor

Karen

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is struggling as a result of a) issues with upset staff and appear to be on work to rule since last months strike and b) unresolved maintenance issues. The property is in an amazing location. Fantastic beach and great potential. The staff say the owners won’t spend needed money on fixing the issues so it continues to deteriorate. Rooms: toilet flushing, no hot water for jacuzzi, shower doesn’t properly drain and shower door doesn’t properly close, broken drawers, mirror cracked, scale broken, screen has holes Staffing issues: mini bar not automatically restocked, had to find/ask/tip the mini bar guy to get it done, room not always cleaned, towels not always restocked unless chased someone down, many staff at the restaurants or lounges/ bar areas barely moving to do anything likely work to rule. we would see them gathered doing nothing once waiting almost two hours for food items that would be ready made ie no cooking required. Water sports: non existent when they were supposed to be included. The weather was great and nothing available ever. Others had same issue despite seeing other resorts nearby out so weather wasn’t a factor. Food: mediocre and on many occasions we were told they were out of items like out of sushi at the Japanese restaurant, Jamaican Pattie’s Maintenance: pools are cold, tile/bar areas broken, cooking table at Japanese restaurant leaks, soft serve Dining reservations issues nightly and had to escalate to get them done.
Stayed 7 nights in Dec 2024

6/10 Okay

Nahlinie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant about our stay here based on all the bad reviews. After driving in from Montego Bay we checked in pretty quickly. We had a swim out room which was nice. It was clean and located directly across from the kids pool which was perfect for us. Overall the resort was very nice and the beach area clean and full of available lounge chairs. Service was great and everyone working seemed friendly. My only complaint was the food. It wasn’t that great. We ate at Armadillo, Calypso, Hunter Steakhouse, Zen, Score Sports bar and the Marche buffet. The Jerk Chicken hut by the pool was the best thing we ate. We enjoyed our stay but the food would keep me from coming back.

6/10 Okay

Abigail

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The views, ocean, swimming, swim up bars, food, and environment was amazing! Best buffet for all inclusive!
Stayed 7 nights in Dec 2024

4/10 Poor

Gail

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Bhavin

Traveled with family
Disliked: Amenities, property conditions & facilities
Great location, beautiful beach and friendly staff. However property needs maintenance. The ac wasn't working properly. I called maintenance 4 times and they reprogrammed the thermostat but it didn't resolve and then I gave up. Only place with good ac was the restroom at the diamond grill. Hot tub also wasn't working for the whole 5 days I was there. Diamond club. Lounge didn't have much in terms of food and snacks. Dining was hit or miss and it was very slow. Buffet has many options but it was mediocre.
Stayed 5 nights in Dec 2024

8/10 Good

Ord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Leroy

Stayed 3 nights in Nov 2024

8/10 Good

Gladine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all around
Stayed 2 nights in Dec 2024

4/10 Poor

Christina Olympia

Disliked: Staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Romario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, enjoyed.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kaitesi Rama

Traveled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at the resort was disappointing and far from relaxing. 1st we (my partner, baby and I) requested a King bed but were given two Queens, making it difficult to accommodate our baby and travel crib. The swim-out pool was dirty with garbage and towels at the bottom. We were moved to room#2 & we immediately noticed a strong moldy smell, likely due to the malfunctioning thermostat that blew cold air nonstop. The AC couldn’t be fixed until the next day, and the cold, humid conditions made it hard for our baby to sleep. Maintenance entered our room unannounced to fix the AC, which felt intrusive & there was also ongoing construction noise next door, making it impossible for our baby to nap. Maintenance staff were painting in the pool area while we were trying to use it, adding to the disruption. The bathroom door was broken, requiring us to lift it manually for privacy, and the bathwater came out brown, which was alarming. Despite these issues, we didn’t move rooms because the hotel didn’t follow through, and we didn’t trust the next room would be any better. We were also misled by staff with a "breakfast on the pier" offer, which turned out to be a sales pitch for a membership. We voiced our frustrations & the manager dismissed our concerns, saying it was the saleswoman’s opportunity to make money. Overall, the resort failed to meet basic expectations, and we left feeling frustrated and disrespected. This experience was far from the peaceful vacation we had hoped for.

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience.
Stayed 3 nights in Dec 2024

6/10 Okay

Keya

Stayed 1 night in Nov 2024