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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Property preview
Outdoor pool
Treetop 1-Bedroom Suite | 1 bedroom, pillowtop beds, free minibar, in-room safe
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪14 min walk‬
  • Place, Seven Mile Beach
    ‪19 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | 1 bedroom, pillowtop beds, free minibar, in-room safe

Treetop 1-Bedroom Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | 1 bedroom, pillowtop beds, free minibar, in-room safe

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(82 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star Negril property close to Bloody Bay Beach
At Sunset at the Palms Resort - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. After a day at the beach, enjoy amenities at Sunset at the Palms Resort - Adults Only - All Inclusive like an outdoor pool, a health club, and a hot tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a sauna, a garden, and a terrace.

Sunset at the Palms Resort - Adults Only - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 99 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1004 reviews
Rating 8 - Good. 176 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Horace

Stayed 3 nights in Jun 2025

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! Visited in July and was not very busy. Nice relaxing place. I wish there was more food option. Our couple massage was nice too. Private drivers available we never had an issue finding someone to take us around. All good people highly recommend and cant wait to come back.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jamie

Stayed 5 nights in Jun 2025

10/10 Excellent

Darrell Lamont

Traveled with partner
Liked: Amenities
Property was excellent, we enjoyed the all-inclusive option we chose, lots of menu options and choices. Amenities were top notch. Resort was not loud and quiet for romantic couples.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cassandra

Stayed 6 nights in Jun 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is gorgeous! It’s like living in a prehistoric jungle paradise. The staff are some of the friendliest I have ever encountered. Everyone was kind and laid back and the service is excellent. Breakfast and lunch are really good. Dinner wasn’t bad. The special dinner options were good. The dinner buffet wasn’t our favorite, but we were there when the hotel was not at all crowded and I think maybe there will be more options for dishes when it is a little busier. We were never hungry, though and we will be back!
Pool
Beach view
We found this about 3 feet into the water from the beach.
Beach view
Stayed 6 nights in Jul 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Weve visited many carribean islands. This was our first visit to Jamaica and SATP. I was apprehensive at first! Turns out- it was our favorite vacation ever. The staff were wonderful. I cant say enough about them. Genuine. Happy. Kind. Generous. I felt safe at all times. I felt taken care of. I fell in love with many of the staff there. The food was good. Ive been to places with bad food. Their food was prepared fine! I would do the chefs presentation more if i could've. It was a delight and so was he! The tree houses smell nice, they are a tad dated but I live in an area with historic houses and it reminded me a lot of those. They've been well maintained. The bed was a tad hard on my back but thats not their fault. Next time ill take an extra pillow. The cleanliness- I own a cleaning company at home- i didnt think the resort was dirty at all. I constantly saw staff cleaning. Restrooms, floors, rooms, even the beach was cleaned. You cant beat the price either. My husband and I will be back. It was our favorite vacation. To all the staff at this resort- thank you! We adore you all! We cant wait to return!
Stayed 6 nights in Jul 2025

10/10 Excellent

Trent Lamont

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing again! Ms. Donna was incredible and a special thank you to the beachside crew who pampered us daily!! Can’t wait to return next year!
Stayed 7 nights in Jun 2025

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place! Everyone that work at the resort have such a good energy and always prompt to help. Relaxing, free stress zone. Good food, good service, amazing beach front area. I can’t wait to go back.
Stayed 6 nights in Jul 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing I’m all aspect . People was very happy and friendly. Beach was gorgeous and enjoyable. Food very good . I will definitely go back there soon . On my last day on of the girls that was serving the breakfast came over and said she was thinking about me and when I would go back home . This was on Tuesday and I said today . She was so so king she said she bough somenthing for you . She gave me a Key chain that she bough special for me and it make my heard happy and I cried . I’ll ho back there very soon .
Stayed 6 nights in Jul 2025

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

PETER

Stayed 7 nights in Jul 2025

10/10 Excellent

Ricardo Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the quietness and amazing staff. Everything and everyone was top shelf. We will most definitely visit Sunset Palms again soon!
Stayed 4 nights in Jul 2025

6/10 Okay

Tyrika Shontay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I feel like this place is very over rated and it did not meet my expectations. Upon arrival the welcome was pretty bland. The room was clean. It did give a nice tree house feel. The bed was not comfortable and the “fully stocked fridge” had two waters, two red stripes and two coca colas. After we drank those two sodas we asked the housekeeper for two more regular coca colas and there were no more. The food was mid and very underwhelming. The buffet food at night time was pretty good however we did not enjoy the food at the two specialty restaurants. The staff was not very warm and friendly at all. The beach was beautiful but the restaurant at the beach was not good.My fifth time in Jamaica and I was ready to go home. People were ranting and raving about how wonderful this resort was but that was not my experience. I would not stay here again.
Stayed 4 nights in Jun 2025

8/10 Good

William Michael James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property and the staff was fantastic. Must do the Chef's showcase. This will be the best food. Beach service is good as well. They didba great job of providing entertainment. The property is small, so you become familiar with all of the guests and staff. I highly reccommend The Palms for a quiet relaxing getaway.
Stayed 7 nights in Jun 2025

10/10 Excellent

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sunset at the Palms. The property is incredibly beautiful and well kept. There is ample security and you feel very safe while you are there. They arrange all transportation for you if you leave the resort, which we utilized a couple times. They had their drivers wait for us everywhere we went, and insured they knew when we were coming back as well. The food was outstanding. Since it’s a smaller resort with around 85 rooms, the staff and cooks are local and trained very well. They prepare very authentic food. It was delicious. I came back to America missing the food, I felt a lot healthier as well while I was there. Our treehut was adorable. We had an issue with the first room we were in, but they were quick to put us in a new room and gave us a bottle of champagne as well. It was the perfect location for our honeymoon. The private beach was awesome and so relaxing. We spent so much time in the water and laying on the chairs. This is one of the best vacations I’ve ever been on! I highly recommend staying here, you won’t be disappointed!
Stayed 4 nights in Jun 2025

4/10 Poor

Claudine Lise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jun 2025

8/10 Good

kendra

Traveled with partner
Liked: Cleanliness, staff & service
I’ve been going for 11 years and I still love it however it’s time to improve with entertainment and to update the rooms which are now falling apart.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kamri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Unforgettable Retreat at Serenity Resort Our stay at Serenity Resort in Jamaica was the best vacation my husband and I have ever had. We are already planning to return. Arrival and Check-In From the moment we arrived, the staff greeted us warmly, and the check-in process was smooth. Accommodation The rooms and common areas were excellently maintained and very comfortable. Grounds and Landscaping The grounds were the most beautiful we have ever seen. Walking through the property felt almost spiritual, with dense, exotic, and stunning landscaping. Service Damien in the water sports area was professional and caring, especially during a medical emergency. Lynard, the groundskeeper , gave us an amazing tour and was very knowledgeable about every plant. Odien at the bar made a special drink to accommodate my cravings and was always great. Cornelius was everywhere, always greeting us with a huge smile and being very helpful. Facilities and Amenities The resort's facilities, including the pool, spa, and gym, were top-notch. Dining Experience The food was delicious with great variety, making each meal enjoyable. Overall Experience We felt at home and were sad to leave. Serenity Resort provided an unforgettable experience, and we highly recommend it. We will definitely stay there again.
Stayed 8 nights in Jun 2025

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We can't say enough good things about everyone who works at this resort—the staff truly made our stay exceptional. From the warm welcome to the thoughtful service throughout, every team member went above and beyond. The location was absolutely beautiful, and the entire property was spotless and clearly well maintained. It was the perfect place to relax and recharge. We can’t wait to go back!
Stayed 7 nights in Jun 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for our honeymoon and we paid up for a few things, but even without the place would have been exactly what we wanted. The employees work hard and are just the nicest. We will definitely return to vacation here.
Stayed 6 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Karlee

Very nice property, best beach in Negril. Limited food selection and issues with hot
Stayed 7 nights in Jun 2025

8/10 Good

Meriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and friendly! Service was a bit slow at times but the customer service made up for the wait. Pros: quiet, amazing staff, calm amazing white sand private beach, patio with the jungle backdrop was serene and peaceful. Cons: no fresh juices, beach closing at 7 wasn’t ideal as we wanted to walk it at night. Activities in the evening could be more creative and fun (karaoke night was fun but only happened once).
Stayed 6 nights in Jun 2025