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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool
Exterior detail
Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk
Balcony

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • On private beach
  • Hot Tub
  • All inclusive
  • Pool
  • Breakfast included

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay
    1 min walk
  • Bloody Bay Beach
    13 min walk
  • Hedonism II
    20 min walk
  • Negril (NEG-Negril Aerodrome)
    12 min walk

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | Pillowtop beds, free minibar, in-room safe, desk

Treetop Standard

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star Negril property steps from Jamaica Beaches
At Sunset at the Palms Resort - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. After a day at the beach, enjoy amenities at Sunset at the Palms Resort - Adults Only - All Inclusive like an outdoor pool, a health club, and a spa tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a sauna, a garden, and a terrace.

Sunset at the Palms Resort - Adults Only - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 99 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1004 reviews" "
Rating 8 - Good. 187 out of 1004 reviews" "
Rating 6 - Okay. 68 out of 1004 reviews" "
Rating 4 - Poor. 27 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Seyedmehdi

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I go with my wife for three nights all the personal it was so friendly just food is not good And it was too far for everywhere four any activity in Jamaica
Stayed 3 nights in Sep 2024

10/10 Excellent

Waychaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They helped us with whatever we needed! Sinclair, was a great taxi driver whenever we needed to go off the resort. Already planning a trip back!
Stayed 6 nights in Sep 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean and conveniently located Resort, plus beach was beautiful.
Stayed 6 nights in Sep 2024

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and the food was amazing. Our personal concierge, Sadesa, was very friendly and helpful. All the staff made our staff very pleasant.
Stayed 4 nights in Sep 2024

10/10 Excellent

Chantel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and property are beautiful and set in a tropical paradise. The staff (concierge, wait staff, cleaning staff, drivers, etc.) all were friendly, obliging, and provided top notch service. Although, no fault of the resort, the intermittent rain plus humidity caused mosquitos so repellant is a must!! Lastly, the property is not "beach front" it is a small walk across the street, but a crossing guard was available to assist.
Stayed 5 nights in Sep 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we cant wait to go back everything was amazing.
Stayed 5 nights in Sep 2024

10/10 Excellent

Joanna

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful and peaceful. The staff, food and atmosphere was excellent. I highly recommend a visit as long as you don’t seek a party atmosphere.
Stayed 6 nights in Aug 2024

6/10 Okay

William David

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service made this hotel stand out. The rooms need upgrading badly! Our air conditioning went out after the first day in our first room as well as the blow dryer not working. Second room air quit working on our last full day. It was so hot that I couldn’t blow dry my hair. Called and reported, never got fixed. If they upgraded air, we would probably return, but at this point we’ll just go elsewhere.
Stayed 6 nights in Sep 2024

6/10 Okay

Stephanie

Liked: Property conditions & facilities
Disliked: Cleanliness
Food wasn’t great, most of the menu options were on repeat for the week. My room smelled like mildew. Most of the staff seemed overworked and were not very friendly. In comparison to the other Riu properties that I have stayed I would rate this poor-fair.
Stayed 5 nights in Apr 2024

10/10 Excellent

Riaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent fun experience
Stayed 7 nights in Aug 2024

10/10 Excellent

Chloe Jean

Stayed 5 nights in Aug 2024

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort goes above and beyond to make sure you have a great stay! Highly recommend!
Stayed 6 nights in Aug 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

10/10 Excellent

Paul Albert

Stayed 7 nights in May 2024

8/10 Good

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet , if that is what you’re looking for. Small and cute
Stayed 3 nights in Aug 2024

10/10 Excellent

Evadney

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 5 nights in Aug 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members that we encountered were above and beyond expectations; namely, Cadesa, Jamie Tarine, and Dhalia, Sadesa.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunset at the palms was hands down the most romantic vacation we’ve ever had. It was our 20th anniversary and SATP made every effort to make sure our vacation was amazing. Kadian the concierge was awesome at making sure everyday was special for us. The staff, the food and the entertainment was all so romantic. Highly recommend this place for couples!
Stayed 5 nights in Aug 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here! Such beautiful grounds, fantastic service, kind and helpful staff, best beaches. We love the tree houses. Food is always good and we love the slow pace of this quiet and tranquil resort.
Stayed 6 nights in May 2024

10/10 Excellent

Hopelyn, San Angelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice. Love the staff, very friendly and nice
Stayed 5 nights in Aug 2024

10/10 Excellent

KULVINDER SINGH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Staff is incredibly friendly and super helpful. It's a smaller resort which we liked. Food is the best we had at an all inclusive resort. Best part is the beach which is clean, warm and shallow. Only downside for us was it rained a lot and lots of mosquitoes. But that's Mother Nature for ya!! Will definitely be back, it was our 20 year anniversary and so happy we spent it there
Stayed 7 nights in Jul 2024

10/10 Excellent

Anel

Stayed 5 nights in Jul 2024

10/10 Excellent

Keishana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok. There was a problem with the hot water, but they fixed it. I didn’t like the view for an upgraded room. The pros are the Customer service. They are genuine and really care about you. You are not just a number. The bartender in the main lobby was awesome. Dahlia at the front desk was awesome. Bianca was also great. I would come back again and again strictly off of Customer service. And the beach is beautiful. If you get there early enough, you can have your own hut
Stayed 3 nights in Jul 2024

10/10 Excellent

Sadimira

Stayed 8 nights in Jul 2024

10/10 Excellent

Ismet

Stayed 8 nights in Jul 2024