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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Exterior detail
Treetop 1-Bedroom Suite | 1 bedroom, pillowtop beds, free minibar, in-room safe
Outdoor pool
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • All inclusive
  • Pool

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay Beach
    ‪14 min walk‬
  • Seven Mile Beach
    ‪19 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | 1 bedroom, pillowtop beds, free minibar, in-room safe

Treetop 1-Bedroom Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(78 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | 1 bedroom, pillowtop beds, free minibar, in-room safe

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star Negril property close to Bloody Bay Beach
At Sunset at the Palms Resort - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. After a day at the beach, enjoy amenities at Sunset at the Palms Resort - Adults Only - All Inclusive like an outdoor pool, a health club, and a hot tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a sauna, a garden, and a terrace.

Sunset at the Palms Resort - Adults Only - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 99 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1003 reviews
Rating 8 - Good. 175 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly Lynn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a tropical rainforest paradise! The birds and flora/fauna were gorgeous. The staff were outstanding. The food was good at the a la carte options...we did not eat from the buffet. The beach and the thatched umbrella huts were amazing. The only thing we noticed were that there were some minor repairs that needed to happen (leaking air conditioners in both of the rooms we had, a lot of the lighting along the pathways are out, the shower heads were falling off the wall.)
Stayed 4 nights in May 2025

6/10 Okay

KYLE

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is beautiful, the staff are very friendly. We did not have access to any wifi in our room as claimed, and the phone in our room was not connected to anything. We asked the staff about it, they told us they'd send maintenance, we never heard back, on the final day they apologized for the "very minor inconvenience" that ultimately cost me about $200cad we probably could have put towards a better maintained property. No phone in the room is a bit of a issue if you'd like to use room service, in addition the cleaning staff had taken out umbrella for some reason, and we had to wait out a crazy rain storm to get to dinner without getting soaked, and were unable to do anything about it as we had no wifi/no phone in our room. The daily buffets were great, however I can't say the same for the fancier meals we had to make reservations for, serving sizes were extremely small, and had to wait over a hour to be served our meals. We ended up canceling our second reservation as we weren't willing to wait a hour to be served literally one shrimp, and two small pieces of calamari. (Although that single shrimp was tasty) The "safe" driver the hotel offered to get to a nearby ATM, made us feel extremely unsafe, we would have rather walked, rather than being trapped in his cab. (License plate PG4000)
Stayed 6 nights in May 2025

2/10 Terrible

Razvan

Traveled with partner
Disliked: Amenities, property conditions & facilities
The place has nothing to do. I felt like I went to a regular hotel here in the states. No activities, no spa, no gym, 1 restaurant only operating. Coffee machine was broken down. The beach was across the street- on heavy traffic. It was just awful. We had to book another vacation somewhere else because my husband is allergic to cats and they had a bunch of cats around. They penalized us for 2 nights no reimbursement. The vegetation is beautiful, however is not what I was expecting from an all Inclusive resort. I cannot call it a resort.
Stayed 5 nights in May 2025

8/10 Good

Margarita

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, unique lodging . Great environment .
Stayed 7 nights in May 2025

10/10 Excellent

noushin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A tropical oasis ! Amazing staff that cater to you and the best food in the island ! It’s a gem. Wonderful trip very impressed we will be back !
Stayed 4 nights in May 2025

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply an amazing little resort with fantastic staff and layout.
Stayed 6 nights in May 2025

10/10 Excellent

Theodore H

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, ot crowded
Stayed 7 nights in May 2025

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was amazing loved every bit of it. Food was great. Staff was there at every turn so friendly. The beach was right out of a picture. Will come back to the resort and stay.
Stayed 6 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful solo stay at this boutique hotel. The property and grounds are beautiful and with the small number of guests it has a relaxed and spacious feel. The staff were amazing, especially Shamika who was fantastic to interact with during dinner. The dining options were great and the food good, especially at the lotus restaurant. Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Omotayo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pictures do not do this property any justice! The grounds and gardens are absolutely gorgeous and it felt like being in a tropical oasis. The cottages were lovely and had everything we could have needed. The entire staff was absolutely lovely and the most hospitable. Super chill vibes, friendly people, lovely beach access, great food. Couldn’t ask for anything more! This is definitely an underrated hotel and we will absolutely be back.
Stayed 3 nights in May 2025

6/10 Okay

Randall H

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Few activities. Not a popular spot. Very few entertainment options. Would not come back.
Stayed 3 nights in May 2025

4/10 Poor

James, Miami Beach

Traveled with partner
Disliked: Staff & service, amenities
Very dark and depressing. Very limited dining options. Not beachfront as advertised. Food was marginal at best.
Stayed 5 nights in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful!
Stayed 10 nights in Mar 2025

8/10 Good

Erica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tree house accommodation style was very interesting and the feel of nature and most importantly it was very quite. I loved the serenity around the property.
Stayed 5 nights in May 2025

8/10 Good

Matthew John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Jailene

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so beautiful, the greenery is what really amazed me the most. It is well kept and waking up to it was the highlight of my stay. I loved our little ‘treehouse’ villa, though it could use a couple renovations but nothing major just small details here and there. The beach was beautiful as well, though I do wish it had a tad more swim area. Definitely a ‘do nothing but relax’ type of resort, as there is not many entertainment or activities but that didn’t bother us. Would definitely go back, I feel so refreshed after our stay!
Stayed 7 nights in Apr 2025

10/10 Excellent

Joshua Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing and beautiful!
Stayed 5 nights in May 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. The food was delicious! It’s a nice quiet place, not crowded and beach is absolutely beautiful. All of the staff made sure we had a great stay. Highly recommend staying here!
Stayed 4 nights in May 2025

6/10 Okay

tia m

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great, food was good , but a/c not cooling enough ( 2 rooms) and had roaches in the bedroom
Stayed 7 nights in Apr 2025

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Nichole Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is nothing less than spectacular! The staff is incredible and all the food is amazing. The grounds were very well kept and quiet. Never had a problem finding a poolside or beach chair. Couldn't have picked a better resort for our first visit to Jamaica! Will definitely be returning.
Stayed 6 nights in May 2025

10/10 Excellent

Tyna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this resort! It's so peacefual and relaxing and the staff was beyond amazing! We highly recommend this resort if you're in need of some rest and relaxation!
Stayed 7 nights in Apr 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a resort. Small, quiet, well-kept, with an amazing staff. It was the first time to Jamaica and this resort, and will not be the last.
Stayed 3 nights in May 2025

10/10 Excellent

OLIN D. SLATON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet adult only resort, good food, nice staff
Stayed 3 nights in Apr 2025

8/10 Good

Dominique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is perfect for couples looking for a laid-back, chill atmosphere at a small, intimate location. I have zero complaints about this place. It’s definitely a resort for lovebirds. We will definitely return! Room: Comfy The rooms are rustic, but the bathrooms are modern and clean. Staff: Amazing!!! PLEASE bring cash to tip the staff—they truly deserve it. Every single team member was friendly, helpful, and accommodating. Food: 60/40 if you like well-seasoned food. Beach: Beautiful You have to cross the street to access the beach, but it’s not a big deal. There's a crossing guard because traffic moves quickly. The staff sets up chairs and a small table, provides towels, and there are pool floats available. The sand is smooth and the water is stunning. You can get unlimited drinks at the beach bar and order lunch right there. Spa: Peaceful We booked the couples massage, and it was relaxing and enjoyable. Atmosphere: Friendly! Most guests we met were kind and welcoming. There are lots of cats around (likely to keep critters away), but they were harmless. As cat lovers, we didn’t mind when they came by our table. I’m in my mid-30s and was one of the youngest guests—most were 50+. Tip: Pay for the Airport Transfer. Cons: - The live entertainment... - The “private” beach isn’t actually private—be prepared for constant soliciting. - Italian night was awful. The made-to-order pasta was beyond bland.
Stayed 4 nights in Apr 2025