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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk
Exterior detail
Treetop Deluxe | View from room
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay Beach
    ‪14 min walk‬
  • Kool Runnings Water Park
    ‪3 min drive‬
  • Hedonism II
    ‪4 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

  • 753 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | Pillowtop beds, free minibar, in-room safe, desk

Treetop Standard

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star Negril property steps from Jamaica Beaches
At Sunset at the Palms Resort - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. After a day at the beach, enjoy amenities at Sunset at the Palms Resort - Adults Only - All Inclusive like an outdoor pool, a health club, and a hot tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a sauna, a garden, and a terrace.

Sunset at the Palms Resort - Adults Only - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 99 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 695 out of 1002 reviews
Rating 8 - Good. 183 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 21 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional, fantastic service. The food was better than average , had good selection but could have had more selections, realizing it is a smaller all inclusive it was pretty good.
Stayed 7 nights in Feb 2025

8/10 Good

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff they were very welcoming
Stayed 5 nights in Feb 2025

10/10 Excellent

Myrna Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time there! Beautiful resort, truly relaxing, lush landscape, food was fantastic and great variety. The private beach was gorgeous and great swimming area. The staff is exceptional!
Stayed 11 nights in Feb 2025

10/10 Excellent

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We knew we’d be one of the few young couples at this resort based on reviews, which is exactly what we wanted for a calm and relaxing honeymoon. We couldn’t have asked for anything to be better and will absolutely be back! Staff, facilities, food, beach, pool, driver from the airport and for our excursion (Mr. Sinclair) were all exceptional. We are so grateful for the best honeymoon we could’ve asked for! Thank you to all the staff at Sunset at the Palms!
Stayed 5 nights in Feb 2025

10/10 Excellent

Edward Blake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, they are always available when you need them. Nice quiet, laid back atmosphere.
Stayed 6 nights in Feb 2025

10/10 Excellent

Lisa

Stayed 7 nights in Feb 2025

8/10 Good

Brandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a VERY quiet resort - so if that is what you are looking for it’s great. The grounds are very pretty. Dining options are very limited, but the food was good. Bad service at lunchtime. I had to ask 3 times for my room to be cleaned which was annoying. Do not use their “spa.” It was a light oil rub down, not really a massage at all.
Stayed 4 nights in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the place! The rooms were beautiful and quiet (no shared walls!), and the pool, bars, and restaurants were excellent. The staff was super friendly and our transportation to and from the airport )with Lloyd) went perfectly smoothly. Amanda arranged our wedding at her hotel and it was perfect. We plan to go back againnnext year!
Stayed 4 nights in Feb 2025

4/10 Poor

Matthew, Sun Prairie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The couples massage was the highlight of our trip.
Stayed 6 nights in Feb 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet- spectacular beach. Brittany and Jason were outstanding servers. Lynwood’s botanical garden tour was a major highlight. His knowledge of all the plants was outstanding.
Stayed 7 nights in Feb 2025

10/10 Excellent

BREANE LYNN POWERS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special place with amazing food and even better service!
Stayed 5 nights in Feb 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff are amazing. Best experience ever! Hoping to return.
Stayed 9 nights in Jan 2025

10/10 Excellent

Robert Joseph Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING Getaway Resort!!! If You Want To Just Relax & Be In A Peaceful Environment Then This Is Definitely The Place For You! If You’re Looking For A Loud Party Environment This Isn’t It. 10/10 Recommend This Place!!! The Staff Is Also Excellent!!
Stayed 5 nights in Feb 2025

4/10 Poor

Amir

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Food options were limited and fiod quality was not good except for the lotus restaurant. Beach access was limited due to the property not being on the beach. We had to change rooms due to ants everywhere in the first room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Samantha Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet resort
Stayed 5 nights in Jan 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable. It was great to have a terrace. All of the food was excellent, as were the amenities, including the pool, spa, and the gym. The beach was across the street, very easy to get to, and they had a large private section. The staff was friendly, attentive, and professional.
Stayed 5 nights in Dec 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We feel so blessed to have had the experience for our honeymoon at Sunset at the Palms. We didn’t know exactly what to expect but we couldn’t have chosen a more relaxing, quiet, intimate resort. All activities where available for us to schedule with our host. We met over 10 couples that anre repeat guests, the retention was unreal! Every, and I mean every, staff member was caring, kind and helpful. Thank you to all! You will see us again!
Stayed 7 nights in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrea Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and food were fabulous, resort is beautiful, quaint and quiet. Far more private and quiet than the large resorts nearby. Tons of space on the beach for all of the patrons. Highly recommend for a chill vibe resort without all the chaos.
Stayed 7 nights in Jan 2025

10/10 Excellent

Fatima K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was outstanding. Very nice and helpful staff... also i wanted to take this time to say a special thanks to TAMEKA(staff) she made our stay extra special. I will definitely come back!!!!!
Stayed 3 nights in Jan 2025

6/10 Okay

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Charles

Stayed 4 nights in Jan 2025

8/10 Good

Sierra

Stayed 3 nights in Jan 2025