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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Outdoor pool
Exterior detail
View from property
Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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Norman Manley Blvd, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪1 min walk‬
  • Place, Seven Mile Beach
    ‪19 min walk‬
  • Place, Kool Runnings Water Park
    ‪3 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪83 min drive‬

Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillowtop beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | Pillowtop beds, free minibar, in-room safe, desk

Treetop Standard

9.0 out of 10
Wonderful
(12 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

8.8 out of 10
Excellent
(82 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star Negril property close to Bloody Bay Beach
At Sunset at the Palms Resort - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. After a day at the beach, enjoy amenities at Sunset at the Palms Resort - Adults Only - All Inclusive like an outdoor pool, a health club, and a hot tub.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a sauna, a garden, and a terrace.

Sunset at the Palms Resort - Adults Only - All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.
Lotus Leaf - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open select days.
Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Blue Coffee Cafe - Overlooking the pool, this café serves light fare only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Things to do

  • Billiards/pool table
  • Free beach club
  • Health club
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No elevator

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Renovations and closures

This property is closed from November 3 2025 to November 30 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 99 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Reviews

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 702 out of 1004 reviews
Rating 8 - Good. 176 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

Reviews

2/10 Terrible

Rebecca, Etobicoke

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Air Canada flight was cancelled <24 hours before our check in at the resort. We immediately contacted Expedia and the resort to cancel our stay, hours before our expected check in time. It took the resort over 2 weeks to respond, despite several attempts at contacting them, and they denied any refund and still charged us 100% for a trip we were not able to go on. We’re extremely disappointed because we wanted to go here in the future and were really looking forward to this vacation, but that will absolutely not be happening anymore because of their abhorrent lack of customer service and empathy.
Stayed 6 nights in Aug 2025

10/10 Excellent

Wissal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, amazing staff,😍friendly , kind and highly professional the service exceeded my expectations if you ask for anything they will do it immediately it is a real piece of mind your place get reserved with towels as soon as you enter their private secure beach This is one of the best hotel i visited it was my first experience and my daughter in Jamaica.The place is very clean the food is very well presented with a moderate valuable variety and was so delicious the people in the front desk, room service, restaurant and the kitchen are genuinely nice including the best creative chef with his special shows the rooms are made like a cabana in the mid of the forest which give the place a gorgeous atmosphere and if you’re so sweet like us you might attract some ants to chill 😊 i recommend this place for family as well couples don’t forget to go in catamaran and visit the cascades, Riki’s cafe, etc it worth the price you can visit the city and the market place .. A big Thank you to everyone in this hotel who makes my vacation so special ♥️♥️
Stayed 8 nights in Aug 2025

10/10 Excellent

Misty

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie, New Haven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited this property for the 1st time in 2001 and loved it. We loved it just the same this time. It is a very romantic setting. The staff was great! However, the rooms could use a bit of an upgrade. There very little options for latw night snacks. As well as better lunch options at the beach bar. These were the only negatives.
Stayed 5 nights in Aug 2025

6/10 Okay

Chris

Liked: Cleanliness
Smoking is now a hassle on the beach. Hot tub was out of order again as it was on our last visit. Good things do come to an end. Will be our last trip to Sunset at the Palm. Our 10th visit
Stayed 5 nights in Aug 2025

10/10 Excellent

Songhai Alberta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff member was polite, pleasant and greeting us with a smile. Pool was very very clean as well as the whole establishment.
Stayed 3 nights in Aug 2025

6/10 Okay

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous and very peaceful. The staff however always seemed put out when you asked for something. Except the front desk, they were exceptionally kind everytime we went to them. But all the bartenders seemed bothered when you went up to order something. The beach was so pretty and the resort was about 20 minutes from plenty of fun shopping and other nice restaurants.
Stayed 4 nights in Aug 2025

10/10 Excellent

Matthew Edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very quiet. The beach is just across the street and not a lot of people.
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing-special shout out to: Jason, Tammy, Annika and Lynette. Property was beautiful and lush. Both the pool and the beach were absolutely amazing. Food was always great and consistent. We’ll definitely be coming back! Overall, a great experience and would strongly recommend. Everyone’s friendly and the property is outright beautiful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife have been all over the world but we found this hidden paradise gem and we couldn’t have asked for anything more . The staff are exceptional people and will cater to any needs you have or advice on anything in the area . The facilities are absolutely relaxed and the pool area is very amazing . They also have great entertainment every single night . It’s not a big hotel club scene so don’t expect that but just relaxing and enjoying the amazing food and the chefs showcase was beyond our expectations . The jungle bungalows are so amazing it’s 2 stories up so you feel like your floating on your balcony . Overall is a 10/10 on everything we didn’t encounter one single thing that we didn’t like to be honest . It’s not the place it’s the people and these people are about the best and kindest on this planet . Enjoy .
View from balcony deck
Ocean private beach and bar restaurant
Best sunsets
Beach area just part of it
Stayed 4 nights in Aug 2025

10/10 Excellent

Ariagna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⸻ “Beautiful property! It truly feels like you are surrounded by nature — quiet, romantic, and perfect for relaxing. The service and food are excellent. Breakfast could be improved since it’s always the same, but they do have a nice coffee bar and mimosas! The Chef is so dedicated to sharing the best of their culture that it feels like having your own personal chef. I can’t wait to come back! And the beach… ahhhh, simply the best. They also offer a 6-hour catamaran trip that you will absolutely love.”
Stayed 5 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The atmosphere is calm, the cottages are comfortable and private, the staff is friendly and efficient, and the beach is private and beautiful. We plan to go back at least once a year!
Stayed 5 nights in Aug 2025

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this resort! Quiet,
Stayed 5 nights in Jul 2025

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I would highly recommend staying here, especially if you are looking to relax. Staff is very friendly and more than willing to help you if needed. The room was okay, comfortable enough. Daily restock for bottled water. Take it with you so they’ll restock and you’ll have extra. The beach is down a little path and across the street, takes less than 5 minutes to get there. It was clean, with chairs/cabanas available. The pool is very nice too, and it has a swim-up bar/live entertainment some nights. For breakfast and dinner, there’s a buffet and the food there is just okay. For lunch, there’s a restaurant at the resort and one on the beach, which were way better than the buffet in my opinion. You HAVE to go to the Chef’s showcase and the Lotus Leaf. Those dinners were our favorite, and the resort even made reservations for us. They have all-day coffee too. I would skip their special occasion dining opportunities, wasn’t worth the price I paid. There’s a gift shop, but I found better souvenirs at the airport since we didn’t really shop elsewhere. We spent 5 full days here and didn’t do any excursions, which we were just fine with. It was nice to just “be” for a while and that’s exactly what I got out of this trip. You’ll be spending a lot of time outdoors, so plan accordingly. It’s a peaceful time with not much to do. Make sure you bring bug spray and put it on every single day, even if you think it’s not working.
Stayed 7 nights in Aug 2025

10/10 Excellent

Montgomery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was amazing, the food, the private beach, and most importantly the staff, never felt so welcome at a resort, great resort!
Stayed 5 nights in Aug 2025

8/10 Good

Vernon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful tropical paradise. Loved the pool area and the breakfast buffet was delicious. Beach area is wonderful with tons of activity options, vendors are available but not pushy. Service was mostly great, big shout to Shirlene, Navado, Cash and Travis as particular standouts throughout our stay. Rooms are so nice and beds are super comfy. Would definitely return and suggest to our friends. If you want a smaller all-inclusive with a quieter, more romantic atmosphere, this is the spot.
Special decor for our Anniversary
Anniversary decor
Bathroom
Towels
Stayed 4 nights in Jul 2025

8/10 Good

Leslie

Stayed 7 nights in Jun 2025

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet peaceful property. Friendly helpful staff. Beautiful beach.
Stayed 6 nights in Aug 2025

10/10 Excellent

Lexi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunset at the Palms in Negril, Jamaica, was an absolutely magical experience from start to finish. The moment we arrived, we were enveloped in a sense of peacefulness that made it impossible not to relax and soak in the beautiful surroundings. The serene atmosphere, combined with the stunning sunset views, created moments that felt truly unforgettable. The food was incredible! Each meal was a delightful journey of authentic Jamaican flavors, fresh ingredients, and creative dishes that left us craving more. But what really set Sunset at the Palms apart was the staff and the people we met during our stay. The team went above and beyond with genuine warmth and hospitality, making us feel right at home. Plus, we were lucky to connect with fellow travelers and locals whose kindness and stories enriched the entire experience. If you’re looking for a place that offers tranquility, delicious food, and the chance to meet amazing people, Sunset at the Palms is a true slice of paradise. Can’t wait to go back!
Stayed 6 nights in Aug 2025

10/10 Excellent

Aaron, Brooklyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a quiet honeymoon. The staff were very friendly and courteous. Special shoutout to Cash and Navaro for their excellent customer service behind the bar. We did have a few hiccups booking excursions and finding food options for my wife’s dietary restrictions despite communicating our needs well in advance of our stay. Would definitely consider staying here again as long as those concerns were addressed.
Stayed 7 nights in Aug 2025

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very serene. Loved the massage.
Stayed 4 nights in Jul 2025

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food wasn’t great but the ambience is. It’s very quiet. Very!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Secola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 4 nights in Jul 2025

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Romantic lovely property. Comfortable and clean room. Friendly hard working staff. Perfect long weekend. We hope to return.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2025