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Tensing Pen Hotel

4.0 star property

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Photo gallery for Tensing Pen Hotel

Aerial view
Aerial view
Terrace/patio
Tree House | View from room
Point of interest

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
West End Road, P.O. Box 3013, Negril, Westmoreland
  • Negril Lighthouse
    ‪20 min walk‬
  • Negril Cliffs
    ‪2 min drive‬
  • Seven Mile Beach
    ‪6 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Ocean View

  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Garden View

Superior Garden View | 1 bedroom, in-room safe, individually decorated, individually furnished

Superior Garden View

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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The price was $470
The price is $362 total
includes taxes & fees
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About this property

Tensing Pen Hotel

4-star hotel in West End
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, massage/treatment rooms, and concierge services are onsite.
Tensing Pen Hotel offers 25 air-conditioned accommodations with safes and irons/ironing boards. Each accommodation is individually furnished and decorated. This Negril hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers an outdoor pool, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Tensing Pen Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
The Lodge - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service is available.

Awards and affiliations

Tensing Pen Hotel is listed in the 2021 Travel + Leisure 500.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • The Lodge

Things to do

  • Outdoor pool
  • Shopping
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 PM
Late check-in subject to availability
Late check-in fee for check-in between noon and 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 100.00 per person (one-way)
  • Airport shuttle fee per child: USD 50.00 (one-way), (up to 12 years old)
  • Late check-in fee for check-in between noon and 8:00 PM
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Pen Hotel
Tensing Pen
Tensing Pen Hotel
Tensing Pen Hotel Negril
Tensing Pen Negril
Tensing Pen Jamaica
Tensing Pen Hotel Hotel
Tensing Pen Hotel Negril
Tensing Pen Hotel Hotel Negril

Tensing Pen Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 179 out of 223 reviews
Rating 8 - Good. 35 out of 223 reviews
Rating 6 - Okay. 5 out of 223 reviews
Rating 4 - Poor. 4 out of 223 reviews
Rating 2 - Terrible. 0 out of 223 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly hospitable staff. Great location away from crowds of 7mile. Stop at Murphy’s for their pineapple lobster, Miss Penny’s and Kool Vybez.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alena

Liked: Property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Allison

Liked: Staff & service
Goergous property grounds and staff. Incredible location. The room itself was dirty and unkept. Do not stay in garden room if you are looking for luxury. Food is meh.
Stayed 5 nights in Dec 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and resort

Beautiful resort, we only stayed for one night and loved it, wish we stayed longer! The location is stunning!
Stayed 1 night in Nov 2024

8/10 Good

Gary

Stayed 4 nights in Sep 2024

10/10 Excellent

matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tensing Pen is a fabulous place. It’s showing its age a bit, and isn’t what was when I came in 2012, when it was world class, but then Negril seems to have struggled a bit as well. Despite these deficits, it remains an amazing place to completely relax, unwind, and go off grid. If you like the bohemian feel and want to step away to another world, this is the spot. The natural beauty, combined with great food, and wonderful staff make this a hidden gem.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dorota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Magical Retreat - Tensing Pen Hotel What a beautiful surprise! My husband and I travel extensively, and we believe that the hotel you choose plays a significant role in making a vacation truly memorable. I can’t say enough good things about the Tensing Hotel—it’s simply magical. From the moment we arrived, it felt as though we had the entire place to ourselves. We stayed in a villa with an ocean view, and it was worth every penny of the upgrade. Waking up to the sight of the ocean each morning was nothing short of breathtaking. The food at Tensing is exquisite. The quality, the menu—everything is prepared fresh to order by a talented chef. It’s a paradise, secluded yet sophisticated, with a design that beautifully reflects Jamaican culture. We are definitely coming back! Beyond the hotel itself, the Jamaican people are incredibly kind and welcoming, which added to the overall experience. I don’t think this warmth is unique to just this hotel; it seems to be a hallmark of Jamaican hospitality in general.
Stayed 5 nights in Aug 2024

10/10 Excellent

Howard, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
The place was quiet and unique. AC was cool and they cleaned up well after hurricane.
Stayed 3 nights in Jul 2024

10/10 Excellent

ALLEN T, SEAFORD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful.
Stayed 7 nights in May 2024

10/10 Excellent

Chanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, romantic, beautiful place. Staff were awesome! food delicious.
Stayed 2 nights in May 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What an amazing experience - Tensing Pen!

Tensing Pen was by far one of the best resorts we have ever stayed at. The staff and team at the resort were friendly and personal. I went for my birthday and they all wished me warm wishes on the day. They went out of their way to make us feel like valued guests, something you don’t experience at a large resort. Their accommodations are wonderful and the location is a dream. From check in, to dinner to hanging out by the pool at the resort, truly an experience we will never forget. The Tensing Pen resort is the best out there.
Stayed 2 nights in Nov 2023

10/10 Excellent

Vincent

Stayed 2 nights in Nov 2023

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone extremely help and nice, would recommend 10/10
Stayed 3 nights in Aug 2023

10/10 Excellent

Nadira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about Tensing. It took me 3 weeks to find this place. The hotel staffs were excellent including our driver Tony. My hubby and I had a wonderful time and the scenery is so beautiful. Thanks guyssss !!!! Def gonna recommend you guys to our friends and family

10/10 Excellent

CHERYL

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Enjoyed every part of this resort. Quiet, intimate, great food, beautiful grounds, amazing cliffs, no beach beggars, friendly staff, 3 beautiful dogs on site, snorkeling and bridge jumping! Just a great experience and I will definitely go back and recommend. If you are looking for a crazy drunken party scene you won’t find it here. If you want cheap all inclusive food you won’t find it here. This is a place to unwind and relax. Perfect for what we wanted.

10/10 Excellent

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and chill atmosphere. Friendly and helpful staff.
Stayed 2 nights in Mar 2023

10/10 Excellent

teresita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want peace and relaxation, this place is perfect. Great scenery, quiet and beautiful.
Stayed 3 nights in May 2022

10/10 Excellent

CHANTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in, the staff, the premises were all amazing. I wish I stayed here for the entire trip but everyone suggested that I split the trip between the cliffs and the beach. Truth be told, when I booked, they only had one night available. It was worth it. My god what a beautiful place! The views, the food and the staff. I experienced some homophobia in Negril but not at Tensing Pen. So thank you! I will definitely be returning!
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Stayed 3 nights in Apr 2021

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much!
Stayed 3 nights in Dec 2020

10/10 Excellent

Nita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

us Time

The Staff was Amazing. It’s a place to spend quality time with your partner. No, tv on the property made it easy to spend time
Stayed 2 nights in Oct 2020