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The SOV Resorts

3.0 star property

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Outdoor pool
Exterior
Exterior
Exterior
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Bar
  • Spa
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

Map
West End Road, Negril, Westmoreland
  • Negril Cliffs
    ‪9 min walk‬
  • Negril Lighthouse
    ‪2 min drive‬
  • Throne Room
    ‪3 min drive‬
  • Negril (NEG-Negril Aerodrome)
    ‪21 min drive‬

Room options

Family Suite, Multiple Bedrooms, 2 Bathrooms, Ocean View

  • 1500 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room, Balcony

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Junior Suite, 1 Bedroom

  • 450 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room, Ocean View

  • 250 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The SOV Resorts

3-star hotel in West End
Jump on The SOV Resorts's free shuttle and hit the beach where you can enjoy scuba diving, or stay at the hotel and pamper yourself at the full-service spa. All 31 rooms offer free WiFi, balconies or patios, and flat-screen TVs with cable channels. Other amenities available to guests include premium bedding, showers, and ironing boards.
The SOV Resorts offers 31 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. At The SOV Resorts, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like scuba diving and horse riding/rentals.

Each day guests can enjoy a complimentary manager's reception. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach hotel also offers an outdoor pool, a garden, and a terrace. Complimentary self parking is available on site.

The SOV Resorts is a smoke-free property.

A complimentary manager's reception is offered each day.
The SOV Resorts has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: USD 12 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa
  • Horseback riding/rentals
  • Outdoor pool
  • Scuba diving
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 12.00 per person
  • Airport shuttle fee: USD 50.00 per person (one-way)
  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day
  • Laundry fee: USD 25 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

SOV Resorts Resort Negril
SOV Resorts Resort
SOV Resorts Negril
SOV Resorts
The SOV Resorts Hotel
The SOV Resorts Negril
The SOV Resorts Hotel Negril

The SOV Resorts Reviews

Reviews

6.6
Rating 10 - Excellent. 6 out of 20 reviews
Rating 8 - Good. 4 out of 20 reviews
Rating 6 - Okay. 4 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 4 out of 20 reviews

8.0/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

6/10 Okay

aldrech

Stayed 1 night in Dec 2021

2/10 Terrible

Shavel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was abandoned and filthy, party garbage and broken bottles by the pool. Overall really filthy. I had to check right back out and went down the road to Shields hotel
Stayed 2 nights in Dec 2021

2/10 Terrible

Rosemarie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property was abandoned, the pool was green everything grown up all plant not hedged or kept.
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveler

There’s no receptionist, checked in by security. Bathroom mirror on opposite wall from sink. No hot water
Stayed 1 night in Sep 2021

2/10 Terrible

Diana

Disliked: Amenities, property conditions & facilities
The place was not up to our
Stayed 1 night in Aug 2021

6/10 Okay

LA

Liked: Cleanliness
Disliked: Amenities
Pretty disappointing. Check in took about 20 minutes. WiFi isn’t accessible in the room. Pool wasn’t in working condition. Gate exiting property was locked with no security or management around to open for half hour. No hot water in bathroom. Television in room was great. Room is huge and clean.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, clean and cozy. My husband like it. It was our first time staying on the cliff side of negril and it was different
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This property is beautiful. The grounds are only going to get better every year. Check in was with Amina, who I'd been talking to for a couple weeks before we arrived and she was awesome. The staff is second to none. The young lady that took care of our room was fantastic, even doing a couple loads of laundry for us. Our room was nice and we were able to lay in bed and watch the sunset ! The restaurant and bar area needs some direction. Mainly because they weren't busy. The pool is beautiful, but needs to be maintained much better and has no shade anywhere. The location is excellent with some great restaurants within walking distance. Archway Pizza was fantastic, not for the pizza but for the pasta. Sip and Bites offers a great breakfast and dinner at a very great price. The Jerk Centre is close by and has a great menu. If you want a fancy dinner Rockhouse is a couple doors down. LTU is a short ride also and has great food. WiFi worked good and security was also great. This is a basic hotel and is a great value for the money. The staff is the highlite of this property. Anything we needed we got. Our room did not have a safe and I asked about it. The next day they installed one. Thank you Lydney, Amina and the rest of the SOV staff for a great 2 weeks ! We will definitely be back !
Stayed 13 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained property. Pool area is beautiful, but needs shade. Staff is outstanding !
Stayed 13 nights in Feb 2019

4/10 Poor

Kali, Los Angeles, California USA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is situated on a prime piece of land and the staff were quite friendly. It feels like there is absentee upper management/ownership to have solid processes and ongoing care in place. The rooms were very sparse, curtains were too short for the windows and basics like a desk, rug, chair were non-existent. My room had a lamp with a broken lampshade and a very filthy couch which was scary to even place my luggage on. As I understand the property has only been open just over a year. There was a high pitched sound coming from the street in the evening which lasted for about 30-60 minutes each night which made it difficult to sleep, which is the main reason why I would not return. It took a LONG time to get food from the on-property restaurant. I absolutely would not stay here again. Unfortunate because the location overlooking the sea is breathtaking.
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was set in an area that did not have a lot of tourist traffic which , was good for us and peaceful. Yes, I would go back.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
It was great I enjoyed staying here. Will be visiting again
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was just amazing ! Pictures does no justice to the place. Staff was excellent, definitely would recommend this property to anyone. Will be staying there again
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the everything about. It. It was beautiful. Only wish the wifi was better
Stayed 2 nights in Feb 2019

10/10 Excellent

Sal, LA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travel frequently to Jamaica. This was my first time in this hotel. The location of this place is awesome. The staff were very friendly. Great value for money compared to some of the other places I have stayed in the west end. The food was really good but I think they should expand their menu options. I’ll definitely be back.
Stayed 1 night in Sep 2018

10/10 Excellent

J.Lowe, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Infinity pool is awesome. It could be a bit deeper but it gives a feeling of safety. The view from the restaurant is just beautiful and the water is so pretty. The view from the balcony is great as the lawns and gardens are clean and you can see the ocean from the room as well.
Stayed 1 night in Aug 2018

10/10 Excellent

Rick, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort in a beautiful location. Great staff and nice service. Breakfast was delicious. Loved watching the sunset over the ocean from the pool with my rum punch! Room was clean and comfortable. Really enjoyed my brief stay. I already booked another visit .
Stayed 1 night in Aug 2018

2/10 Terrible

Charle, Florida

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Where do I begin, when you GPS this hotel it takes you to some open lot no where near the actual location. If it had not been for my husband being a native of the country we would’ve been lost . I arrived at the hotel around 2:30 p.m only to be told my room wasn’t ready and if I could wait 30 minutes for availability which I couldn’t because I was attending a wedding and needed to be dressed by 4:00. Needless to say I was given a room to shower and change in that wasn’t completely finished with renovations. Matter of fact the whole hotel was under renovations so for them to be renting rooms is beyond me . I returned back after the wedding my room was available but I had to wait an hour for the remote control after sending my husband downstairs for it . The plumbing was being renovated as well because the shower was more like a bath after the water wasn’t able to go down the drain. I’ve never experienced such a mess at the cost of 210.00 if I can help anyone out don’t book this hotel their not ready. The breakfast was horrible, the staff needs more customers service training and the manager hid from me and my husband because we asked for a partial refund . He told my husband he would be back at 9 a.m and check out was at 12 , he made sure he wasn’t present and he left his cell phone at the desk so we couldn’t make contact with him. Smh ! I’ve had better experience at 50 dollar hotel in Jamaica this place is rip off and Expedia needs to cut all ties with this place .
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service
タオルやドライヤーがないホテル、ジュニアスイートのはずが逆にゆっくりできなかった。
Stayed 1 night in Dec 2018