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Neraida Vacation Packages

Staff at front desk excellent! Convenient location.Grocery store across street and laundry next door! Nice clean room. If you get a room with courtyard view instead of street view prepare to see miscellaneous roofing, wood, and other people's balcony close by as your view. Aside from that. Excellent!

The best hotel in Thessaloniki

Ok stay, but some details did not match a 5-star luxury suite experience Overall, our stay was okay, and there were some very positive aspects. The service at the outdoor restaurant was great, and the spa service was exceptional. That said, considering this is a 5-star hotel and the Pomegranate Suite is presented as a luxury/high-end room, there were several details that could be improved. We had just spent a week at Sani Dunes, and the contrast was noticeable. A small touch such as fresh flowers, which is usually expected in this type of room, was missing. The QR code for ordering food from the room did not work and showed a “page not found” error. Some areas of the room also felt outdated, with a few items appearing broken, rusty, or worn. The bedroom could also benefit from modernization, especially as there was nowhere convenient to charge a phone. In addition, there appeared to be a water leak under one of the bathroom sinks, as we found a wet towel with a stain on it. The hotel has strong potential, and some areas provide excellent service, especially the spa. However, in other areas, the service felt less warm and not as service-oriented as expected for a hotel of this level.

Staffa an room were great!

Not terrible but not terribly. Not a 5 star. Location is great but not enough attentive staff, mediocre breakfast, front desk concierge and restaurant waiting staff give the impression they’d rather be elsewhere. Room itself needs attention, shower doesn’t maintain temperature, piping hot towel rails on 24/7 in summer creating excess heat in room and scalding to children etc. I burnt myself on it. Room decor is dated. Lack of USB ports. AC is noisy. Plugs protruding from sockets exposing wire. Room decor is dated, pictures etc on walls are crooked. Bathroom is narrow. WC flush is weak. The interior design needs attention. The back of the television faces the feet of the bed, so you’re probably going to kick it off in the night. Child’s bed is hard. Overall it’s a nice property but just not good enough given the cost and competition.

The Met is all round excellent hotel, and the staff are always welcoming and hospitality which makes it what it is. It has an excellent breakfast buffet with a wide selection of choice. Fabulous roof top pool and the rooms are spotlessly clean. Been coming to this for over 10 years and looking forward to returning in the future. Keep up the good work team!

Most welcoming and helpful staff. Fantastic location and perfectly-kept property.

Very nice staff, flexible breakfast. Very accommodating. Not in the city center and the street is not the best. There is parking in front. Its just not a 5 star but i would recommend.