This smoke-free hotel features conference space, dry cleaning, and a computer station. WiFi in public areas is free. Additionally, free newspapers, a front-desk safe, and multilingual staff are onsite.
Hotel des Arts offers 46 accommodations with espresso makers and hair dryers. Beds feature premium bedding. 40-cm flat-screen televisions come with cable channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel des Arts features a vending machine, multilingual staff, and complimentary newspapers in the lobby. Event facilities measuring 517 square feet (48 square meters) include conference space. A computer station is located on site and wireless Internet access is complimentary. This Neuchatel hotel also offers dry cleaning/laundry services and a front-desk safe.
Hotel des Arts is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Languages
English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (CHF 10 per stay)
Street parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 18 for adults and CHF 9 for children
Things to do
Playground
Family friendly
Playground
Conveniences
Free newspapers in lobby
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
517 square feet of conference space
Computer station
Meeting room
Accessibility
Hardwood flooring in room
No elevator
More
1 building
6 floors
Banquet hall
Built in 1970
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-cm flat-screen TV with cable channels
Food and drink
Espresso maker
More
Desk
Heating
Laptop workspace
Phone
Portable fan
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 45.0 per day
Cribs (infant beds) are available for CHF 10.0 per stay
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CHF 18 for adults and CHF 9 for children
Nearby parking fee: CHF 10 per stay (164 ft away)
Crib (infant bed) fee: CHF 10.0 per stay
Rollaway bed fee: CHF 45.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
We should mention
This property does not have elevators
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
des Arts Neuchatel
Hotel des Arts Neuchatel
Hotel Arts Neuchatel
Arts Neuchatel
Hotel des Arts Hotel
Hotel des Arts Neuchatel
Hotel des Arts Hotel Neuchatel
Hotel des Arts Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 244 out of 561 reviews" "
10 - Excellent
244
Rating 8 - Good. 239 out of 561 reviews" "
8 - Good
239
Rating 6 - Okay. 61 out of 561 reviews" "
6 - Okay
61
Rating 4 - Poor. 12 out of 561 reviews" "
4 - Poor
12
Rating 2 - Terrible. 5 out of 561 reviews" "
2 - Terrible
5
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
Roumen
Sep 12, 2024
Roumen
Stayed 1 night in Jul 2024
2/10 Terrible
Keith
Sep 9, 2024
Liked: Cleanliness
Disliked: Staff & service
Very pleasant female receptionist when we checked in with bikes but she was unable to offer secure bike storage without checking with her supervisor which she did. Problem resolved with bikes stored in conference room. Thought about spending a second night and suggested to the male receptionist in the morning that a solution would be to store them on the balcony. He was very abrupt and very rude saying it was not possible. At that moment we decided we were not going to spend another night there. Would suggest some serious customer service training. Breakfast and staff were great. Would not recommend this hotel if you were travelling by bike.
Room was excellent. Breakfast excellent . Slight problem when we returned to the hotel one day about 4pm and the room had not been serviced so had to phone reception and then it was dealt with.
We were assigned to room 204 even though the hotel was not full. Directly below our room is a bar that plays music until midnight. The hotel is great - just make sure you ask for a room on the fifth floor opposite side of the bar!
Hotel des Arts was a positive surprise as the pictures of the hotel at time of the reservation were not that attractive. Service at reception was friendly and helpful, recently renovated rooms were spacious and in excellent condition, including also the bathroom. The only small minus comes from bed comfort which leaves room for improvement. Continental breakfast was typical and quite OK.
All you need for a very fair price & friendly staf
The hotel is very well located. The staff was very friendly. Broad range of food for the breakfast. It is a hotel with a very high price/quality ratio. Recommended.