The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This luxury hotel also offers spa services, concierge services, and a fireplace in the lobby. Complimentary uncovered valet parking is available on site, along with a car charging station.
Hôtel Palafitte has designated areas for smoking.
Hôtel Palafitte offers 38 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. 100-cm flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Neuchatel hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free valet parking , Free RV, bus, truck parking
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hôtel Palafitte has a restaurant on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 4:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a private host, not a professional engaged in trade or business. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Property follows regional sanitization guidelines Clean & Safe (Switzerland)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.