10/10 Excellent
Roman
Traveled with family
Aug 6, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roman
Stayed 1 night in Aug 2022
Hôtel Palafitte
5.0 star property
Choose dates to view prices
Photo gallery for Hôtel Palafitte
Reviews
1010 out of 10
Exceptional
Popular amenities
- Parking included
- Bar
- Spa
- Pet friendly
- Breakfast available
- Housekeeping
Explore the area
2 Rte des Gouttes-d'Or, Neuchatel, NE, 2000
- Lac de Neuchatel2 min walk
- Latenium11 min walk
- Centre Durrenmatt Neuchatel CDN11 min drive
- Bern (BRN-Belp)63 min drive
Room options
View all photos for Room (Lake)
Room (Lake)
- Sleeps 4
- 1 Double Bed
View all photos for Room (Shore)
Room (Shore)
- Sleeps 4
- 1 Double Bed
About this property
Hôtel Palafitte
5-star Neuchatel hotel with indoor private spa tubs
A restaurant, a bar/lounge, and spa services are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hôtel Palafitte offers 38 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. 100-cm flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.
This Neuchatel hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This luxury hotel also offers spa services, concierge services, and a fireplace in the lobby. Complimentary uncovered valet parking is available on site, along with a car charging station.
Hôtel Palafitte has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hôtel Palafitte has a restaurant on site.
Languages
English, French, German
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Free uncovered valet parking on site
- Free RV/bus/truck parking on site
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 38 per person
- A bar/lounge
- A restaurant
- Private picnics
Things to do
- Bicycle rentals
Family friendly
- Travel crib
Conveniences
- 24-hour front desk
- Lockers
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages
- Turndown service
Business services
- 2 meeting rooms
Outdoors
- Beach loungers
- Beach towels
- Direct access to the beach
Spa
- Deep-tissue massages
- In-room massages
- Sports massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room roll-in shower
- No elevator (single-level property)
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Designated smoking areas (fines apply)
- Fireplace in lobby
Room amenities
Bedroom
- Hypo-allergenic bedding
Bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Jetted bathtub
- Private bathroom
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 100-cm flat-screen TV with satellite channels
Food and drink
- Champagne service
- Coffee/tea maker
- Espresso maker
- Free bottled water
- Minibar
More
- Air conditioning
- Desk
- Electrical adapters
- Free local calls
- Heating
- Iron/ironing board on request
- Laptop workspace
- Phone
- Safe
- Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CHF 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CHF 500.00 per accommodation
- A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CHF 38 per person
- Pet fee: CHF 30 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: CHF 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Property is also known as
Hôtel Palafitte Hotel
Hôtel Palafitte Neuchatel
Hôtel Palafitte Hotel Neuchatel
Hôtel Palafitte Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
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10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness