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Hôtel Palafitte

5.0 star property

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Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Meeting facility
Room (Shore) | Terrace/patio
Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
2 Rte des Gouttes-d'Or, Neuchatel, NE, 2000
  • Place, Latenium
    ‪11 min walk‬
  • Place, Neuchatel Botanical Garden
    ‪3 min drive‬
  • Place, Casino Neuchatel
    ‪3 min drive‬
  • Airport, Bern (BRN-Belp)
    ‪59 min drive‬

Room options

View all photos for Room (Lake)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room (Lake)

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Room (Shore)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room (Shore)

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

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Exterior
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4.4 out of 5, Excellent, 750 reviews
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About this property

Hôtel Palafitte

5-star Neuchatel hotel with indoor private hot tubs
A restaurant, a bar/lounge, and spa services are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hôtel Palafitte offers 38 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. 100-cm flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Neuchatel hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This luxury hotel also offers spa services, concierge services, and a fireplace in the lobby. Complimentary uncovered valet parking is available on site, along with a car charging station.

Hôtel Palafitte has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hôtel Palafitte has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 38 per person
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Bicycle rentals

Family friendly

  • Travel crib

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Direct access to the beach

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 100-cm flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per day

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 500.00 per accommodation
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 38 per person
  • Pet fee: CHF 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Hôtel Palafitte Hotel

Hôtel Palafitte Neuchatel

Hôtel Palafitte Hotel Neuchatel

Hôtel Palafitte Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Roman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein einzigartiges Hotel an wundervollster Lage direkt am See.hier möchte man jederzeit Ferien verbringen
Stayed 1 night in Aug 2022