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Room (Lake)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room (Shore)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This luxury hotel also offers spa services, concierge services, and a fireplace in the lobby. Complimentary uncovered valet parking is available on site, along with a car charging station.

Hôtel Palafitte has designated areas for smoking.

  • Spa services on site
  • Number of meeting rooms - 2
  • Private picnics
  • Proposal/romance packages available
  • Free RV, bus, truck parking
  • Designated smoking areas (fines apply)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Concierge services
  • Lockers available
  • Designated smoking areas
  • 24-hour front desk
  • Beach towels
  • Electric car charging station
  • Total number of rooms - 38
  • Uncovered parking
  • Beach sun loungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Free valet parking
  • Food and water bowls
  • Fireplace in lobby

Room Amenities

Hôtel Palafitte offers 38 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. 100-cm flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Neuchatel hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Jetted bathtub
  • Balcony
  • Espresso maker
  • Desk
  • Separate sitting area
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size: 100
  • TV size measurement: cm
  • Private hot tub
  • Heating
  • Towels provided
  • Number of bathrooms - 1
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Roll-in shower
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Private hot tub (indoor)
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • Travel crib
  • WiFi speed 25+ Mbps

Parking

Free valet parking , Free RV, bus, truck parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Hôtel Palafitte has a restaurant on site.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

  • Sports massage
  • Deep tissue massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • No elevator (single level property)
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 500.00 per accommodation
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 38 per person
  • Pet fee: CHF 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at noon

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Property follows regional sanitization guidelines Clean & Safe (Switzerland)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per day.

Pet Policy

  • Pets allowed for an extra charge of CHF 30 per pet, per day
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Hotel Names

  • Hôtel Palafitte Hotel
  • Hôtel Palafitte Neuchatel
  • Hôtel Palafitte Hotel Neuchatel

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Hotel Reviews

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