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Single Room, Balcony

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Amenities

Renovations + Closures

The property is closed between December 22 and January 1.

Property Features

Hotel am Zoo GmbH & Co KG features a full-service spa. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Hotel am Zoo GmbH & Co KG is a smoke-free property.

  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Free buffet breakfast
  • Elevator
  • Number of bars/lounges - 1
  • Full-service spa
  • Snack bar/deli
  • Banquet hall
  • Front desk (limited hours)
  • Free breakfast
  • Uncovered parking
  • Tours/ticket assistance
  • Total number of rooms - 61
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Multilingual staff
  • Food and water bowls
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Room Amenities

Hotel am Zoo GmbH & Co KG offers 61 accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions come with satellite channels and Netflix. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Free newspaper
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size: 42
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Smart TV
  • Netflix
  • Local maps
  • Guidebooks or recommendations
  • Art supplies
  • Streaming services
  • Laptop-friendly workspace
  • Height-adjustable showerhead
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Number of days between towel changes: 2
  • Number of days between bed sheet changes: 2
  • WiFi speed 500+ Mbps (good for 6+ people or 10+ devices)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.

#faMOOS Bar - This bar serves light fare only.

#faMOOS Restaurant - This restaurant serves lunch and dinner. A children's menu is available. Open select days.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 11:00 PM

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Front desk opens daily at 6:30 AM

Front desk closes daily at 11:00 PM

Masks are compulsory at the property

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff wears personal protective equipment

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cribs (infant beds) are available for EUR 10 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 15.00 per pet, per day
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

Hotel Names

  • Am Zoo Gmbh & Co Kg
  • Hotel am Zoo GmbH & Co KG Hotel
  • Hotel am Zoo GmbH & Co KG Neunkirchen
  • Hotel am Zoo GmbH & Co KG Hotel Neunkirchen

Hotel Reviews

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