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Staffs are nice. Not enough amenities . I had to kill cockroach

Beautiful hotel, attention to details by staff. Dyson hair dryer, were the icing on the cake.

BEWARE of amenity deception. Do not stay here in the summer unless you get a suite with air conditioning. Before I made a reservation through Travelocity I checked their website to see if they had air conditioning since your site did not have it listed. Their website had air conditioning listed as an amenity. The only rooms that had a/c were suites. I would have never booked this hotel in the summer. I know that a lot of hotels in Europe do not have it, so I always confirm. When I asked reception about it she had the nerve to say we do have a/c in some rooms, the lobby, restaurants, spa. And I said SOME rooms is not all and should not be listed as an amenity on their website,. The room was like an oven and we couldn’t sleep for 3 nights, It was an expensive miserable experience. The worst I’ve ever had when traveling. This resort was very deceptive. UNACCEPTABLE.

It’s a nice hotel alongside the Forggensee. Staff are friendly to the guests.

Tnx

Our room was extremely clean and comfortable. The front desk staff were helpful. The breakfast buffet was tasty and had a lot of variety. Are only if she was the air conditioner was not functioning, we mentioned it to them the morning after our first evening. It was not fixed during our three nights stay. Thankfully, the weather got cool enough in the evening, that the room was comfortable with the windows open. The location was perfect and we would definitely stay here again.

We have traveled all over and always stay at 5 star hotels. This hotel was the best by far, the staff was ABSOLUTELY AMAZING! I can not say enough good things about the staff. We thank them so much for an amazing stay. We will be back next year. Highly recommended.

This place is phenomenal. Location is breathtaking with Mountain View’s. A short bus ride to a nearby city if you want to explore. The property has a heated indoor and outdoor pool saunas and steam rooms for relaxation. The staff helped us with everything we needed and the breakfast was outstanding. I already hope to return one day!