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Hotel Palatina

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Premium bedding, in-room safe, individually decorated
Balcony
Front of property - evening/night
Premium bedding, in-room safe, individually decorated
Daily buffet breakfast (EUR 22 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Spa
  • Bar
  • Housekeeping
  • Breakfast available
  • Laundry

Explore the area

Map
Gartenstr. 8, Neustadt an der Weinstrasse, RP, 67433
  • Palatinate Forest Nature Park
    ‪1 min walk‬
  • Galerie ASPEKT
    ‪10 min walk‬
  • Hambach Castle
    ‪10 min drive‬
  • Neustadt an der Weinstrasse (ZOR)
    ‪10 min walk‬

Room options

View all photos for Standard Single Room

Premium bedding, in-room safe, individually decorated

Standard Single Room

  • 247 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated

Standard Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

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Terrace/patio

ACHAT Hotel Neustadt an der Weinstraße

  • Pet friendly
  • Free WiFi
  • Restaurant
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4.0 out of 5, Very Good, (307)
The price is $72
per night
$78 total
includes taxes & fees
Feb 25 - Feb 26
ACHAT Hotel Neustadt an der Weinstraße

About this property

Hotel Palatina

Neustadt an der Weinstrasse hotel with restaurant
This hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, massage/treatment rooms, and a business center.
Hotel Palatina offers 20 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kleine Auszeit has massage/treatment rooms. Services include sports massages, Swedish massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Hotel Palatina features a full-service spa and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Onsite self parking is complimentary.

Hotel Palatina has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
TABLES - This restaurant specializes in local cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).
COVE - This bar serves light fare only. Open select days.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • COVE
  • TABLES

Things to do

  • Full-service spa
  • Sauna

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hotel Palatina
Hotel Palatina Neustadt an der Weinstrasse
Palatina Neustadt an der Weinstrasse
Hotel Palatina Hotel
Hotel Palatina Neustadt an der Weinstrasse
Hotel Palatina Hotel Neustadt an der Weinstrasse

Hotel Palatina Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 198 reviews
Rating 8 - Good. 81 out of 198 reviews
Rating 6 - Okay. 16 out of 198 reviews
Rating 4 - Poor. 3 out of 198 reviews
Rating 2 - Terrible. 4 out of 198 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay to explore Neustadt
Comfortable room.. Helpful staff
Stayed 1 night in Aug 2024

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the fact that the location of the hotel is in walking distance to the train station, old town district and nice hiking trails. I personally like hotel rooms with no carpet at I believe it's much cleaner with hardwood floors. That and the very nice rainforest shower made our stay very pleasant. After a long hike you want to kick off your hiking boots and enjoy a long shower :) The staff at the hotel was very friendly! When in Neustadt again, we will be back!
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy, Harrisonburg

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very new, clean, centrally located, and reasonably priced
Stayed 1 night in Jul 2024

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
High marks for location
On the plus side: the breakfast was ample and attractive. Eggs were made-to-order. On the minus side: The elevator is barely big enough for two people with packbacks and is frequently out of order. On the plus side: the handsome, next-door restaurant serves excellent food graciously. The courtyard is lovely when the weather is good.
Stayed 7 nights in Apr 2023

6/10 Okay

Bruno

With 28 degrees outside, the heat shuts off in the rooms around 10pm and come back around 8am. If you get up early in the morning, taking a shower in an ice cold bathroom is not pleasant. My room 118 had a weird smell like mold and was very unpleasant.
Stayed 3 nights in Dec 2022

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Damian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value and nice place
Very satisfactory!
Stayed 1 night in Jan 2022

8/10 Good

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a former winery
The hotel is still in a good general condition. The walls in some rooms may need repainting due to a number of stains from suitcases or other objects. Nice and spacious sauna area. Good breakfast.
Stayed 2 nights in Dec 2021

8/10 Good

Francis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My experience
Very clean hotel, friendly professional staff. Superb location for the city and train station.
Stayed 1 night in Oct 2021

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money in Neustadt
Impressed by the whole hotel from the ease of parking to the check out experience. The room was a very nice size, bathroom had good quality fixtures and fittings and the bed was comfortable. Internet was super quick and free. Slept very well and it was nice and quiet outside to the inner courtyard. Breakfast offered a wide choice of cold cuts etc but no hot food items. 2 minor negatives - no air-con in the room and no minibar/fridge.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend.
Great location, the staff are very friendly, the room is comfortable and well-equipped. I would definitely recommend.
Stayed 4 nights in Oct 2018

8/10 Good

charlotte, Lincoln England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel
Staff very helpful and made our room available early.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clear, comfortable, modern, tasteful hotel
Only in town for one night, but very comfortable, modern, tasteful rooms.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop over
Hotel was excellent with the only mark down being no air con in the room and opening the windows gave excessive traffic noise. However, this was probably the best bed I have stayed in for comfort, and I travel a lot, so even though hot I slept well.

6/10 Okay

Conrad, Detroit

Liked: Cleanliness, staff & service, room comfort
German trip
Stayed for one night. Very quiet when we stayed, it seemed a bit out of season plus there was building work going on, but this did not affect our stay as there was no noise.

10/10 Excellent

Peter, Bankya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and a very nice breakfast!
Great hotel, very nice spacious room and a very nice breakfast!

8/10 Good

David, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern hotel. Close to restaurants, shopping, and train station. Excellent guest services. I will definitely return.

10/10 Excellent

Karl, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great handicap room!
Love the hotel! The handicapped room and bathroom are excellent! Very safe! The entire staff were very friendly and helpful. This was our second stay at this property. We will be back in five months

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Too expensive for the quality of some rooms
This hotel is ok but just way too expensive, at least for the quality of a second category room I got (on the ground floor, in a separate building facing one of two busy streets in Neustadt). But the hotel is clean, new and well furnished, so I understand why some people give the Palatina high rates. I, personally, will certainly not be back.

10/10 Excellent

Helgi, Akureyri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel on Weinstrasse
Picked this hotel out when driving down the Weinstrasse and was not disappointed. The room was high standard and the staff very helpful. Taking a walk in town was also suprisingly nice, we found both good drinks and good food.

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Ok but not for this price
The hotel is clean, the rooms are new and well furnished, but we got what seemed a second category room, outside the main building and facing a very busy street (in fact one of two really busy streets in Neustadt). The reception refused to give us another room (sorry, we're fully booked). The breakfast is fine but paid extra on top of a very steep price of the accommodation. I travel very much and I haven't felt this ripped off for years. Otherwise the hotel is fine, if you are lucky to get a proper room, I can understand you can give it 5 points out of 5.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Ok but not for this price
The hotel is certainly clean, the interiors are new and well furnished. However, I got some sort of a second-category room, in another building, on the ground floor, facing a very busy street (one of two main streets in this generally quiet town). The rate of 200 EUR per night (including breakfast) is a rip-off for this level of quality. I booked in advance, so I think they give the worst rooms to hotels.com customers. I will probably choose another hotel in Neustadt next time.