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Friendly staff, efficiënt, really great soaps in the bathroom

Alpa was a wonderful concierge!

Excellent stay everyone was kind and helpful super clean nice quiet area easy access to central part of Vienna

Absolutely great location. The hotel is beautiful and staff very helpful

This was an excellent place to stay. We got a full-size apartment with kitchen, full bathroom, queen size bed, living room area, and a large open space. Very comfortable. Very quiet. Good elevator. Safe in room and front desk offers safe. Honored special requests. Very nice front desk people. We’re very pleased. Also, this is within walking distance of lots of interesting parts of the Inner Stadt.

Our first trip to Austria was made even more special by our stay at EST Hotel Palais Chotek. We were surprised to learn this is a brand-new hotel inside a beautiful historic building. Everything felt fresh, spotless, and beautifully designed. From the moment we arrived, the service was exceptional. Marvin, the concierge, warmly welcomed us, helped with our luggage, and made us feel right at home. The staff was friendly, efficient, and took the time to show us the hotel and explain the amenities. Our room was immaculate, comfortable, and luxurious. The breakfast buffet was outstanding—even my wife, who usually isn’t a fan of hotel buffets, loved it. Our eight-year-old daughter enjoyed it as well. If you’re visiting Vienna for the first time, I highly recommend EST Hotel Palais Chotek. Beautiful hotel, outstanding staff, and an unforgettable experience!