10/10 Excellent
Henrik, Happy Valley
Traveled with group
May 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Service & Genuine Hospitality!
Our trip started with a bit of a hiccup—some of our friends accidentally booked a different hotel. We arrived in the middle of the night and only realized the mix-up then. Thankfully, the staff had already upgraded our room, and when we asked if all five of us could stay in the same room just for that night, they kindly said yes. It was such a generous gesture and really set the tone for the rest of our stay.
The next morning, three of us showed up for breakfast, and to our surprise, the staff had already prepared breakfast for our two friends as well—even though they weren’t staying at the hotel! They even encouraged us to try traditional Turkish delights like menemen and Turkish coffee. The friendliness, warmth, and top-notch service made this experience unforgettable.
Their thoughtfulness didn’t stop there. On our departure day, we had to leave very early, before breakfast hours, and the reception immediately offered to prepare breakfast boxes—not just for the three of us staying there, but for all five of us. That kind of above-and-beyond hospitality is truly rare. I highly recommend this place.
Henrik
Stayed 2 nights in May 2025
