Whaler Inn and Suites

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

4.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
500 Hathaway Rd, New Bedford, MA, 02740
  • Wonder Bowl
    16 min walk
  • Rosie's Deli
    4 min walk
  • New Bedford Bus Terminal
    6 min drive
  • New Bedford, MA (EWB-New Bedford Regional)
    3 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, Non Smoking, Courtyard Area

  • 6458 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Whaler Inn and Suites

New Bedford hotel with restaurant
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, conference space, and a 24-hour front desk. Housekeeping is available on request.
Whaler Inn and Suites offers 50 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Microwaves and hair dryers can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This New Bedford hotel also offers an indoor pool, a vending machine, and an ATM. Complimentary self parking is available on site.

Whaler Inn and Suites has designated areas for smoking.

A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:00 AM.
Ryans Pub - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ryans Pub

Things to do

  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Children's pool
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0005132010
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

New Bedford Inn
Whaler Inn New Bedford
Whaler Inn and Suites Hotel
Whaler Inn and Suites New Bedford
Whaler Inn and Suites Hotel New Bedford

Whaler Inn and Suites Reviews

Reviews

4.8
Rating 10 - Excellent. 19 out of 353 reviews" "
Rating 8 - Good. 53 out of 353 reviews" "
Rating 6 - Okay. 70 out of 353 reviews" "
Rating 4 - Poor. 87 out of 353 reviews" "
Rating 2 - Terrible. 124 out of 353 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

8/10 Good

La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very friendly and welcoming. They were very helpful.
Stayed 1 night in Mar 2020

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Stay
I was very unhappy with my stay & I won't ever go back. No one took the time to check my room to see if it was ready & my t.v wasn't working nor was the phone. I was out of tissue. I had to look at 2 other rooms and I asked if I could get an discount since I wasn't staying in my original room. I was informed no, the next room wasn't better I was told that I could return to my original room day 2 but then we found bed bugs in the original room. I had to fight to get my full refund & find another hotel for my stay.
Stayed 3 nights in Feb 2020

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I know it's a cheap hotel, but it was the filthiest that have i have ever seen. There was blood on the wall, floor was gross, cigarette burns on everything, and syringes in the ceiling.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Marta

Disliked: Cleanliness, property conditions & facilities, room comfort
First time
Breakfast not so good I did the reservation with head of time they never mention the pool it wasn’t working.rooms too small for double bed
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower curtain was hanging by one screw and dangling so I couldn’t close the curtain. Refrigerator had moldy food and old milk in it that had to of been there for weeks. Pool had recently cracked and leaked throughout the first floor and smelled from the carpets being drenched. There was still clothes and items under the bed from people prior to our visit. Top sheet on the bed had a hole from smoking and stains on it. It was disgusting the only thing besides Kelly who worked the front desk and was friendly and tried to accommodate as much as possible was the halfway decent pub inside the hotel. Food was mediocre but at least it was cleaner then the rest of the hotel.
Stayed 1 night in Aug 2019

8/10 Good

Douglas, Fairfax Station, Va

Liked: Cleanliness, staff & service, room comfort
Wedding at the Whaler Inn
Staff very helpful. The Inn is under renovation, so swimming pool unavailable. Wedding and reception at the Inn, all staff again very helpful and working to make things comfortable.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Rick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities
It smelled bad. The water stream for the sink was VERY thin. Could hardly wash my face properly. I paid an upgrade for this room. I can only imagine why they encouraged me to do that
Stayed 1 night in Jun 2019

4/10 Poor

Claire

Think twice.
Not sure I would ever stay again. At least not unless renovation was totally complete. Refrigerator, microwave, coffee pot, alarm clock, didn't work. Cigarette butt under bed. Asked not to be put in West Wing because of the light during the night and shabby shades, no drapes. We were put there anyway. Beds seemed very small for a queen. Only 1 chair in the room for 3 people.
Stayed 2 nights in Jun 2019

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Disgusting
Stayed 2 nights in Jun 2019

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

6/10 Okay

Velma

Stayed 1 night in Jun 2019

4/10 Poor

Liping

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities, property conditions & facilities
Bed was great but a/c didn’t work. My fiancé couldn’t use the hair dryer because the outlets in the bathroom didn’t work.
Stayed 3 nights in May 2019

4/10 Poor

Verified traveler

Stayed 2 nights in May 2019

6/10 Okay

Sean

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean beds/room Front desk & breakfast, sub-par
This hotel has potential to be a fairly nice one. It’s under renovation currently so I am taking that into consideration. My only real complaint about the room is there is poor water pressure in the shower and there is no bathroom vent/fan. The beds are comfortable and the rooms are clean. No coffee maker in room. The “breakfast buffet” is a joke. The coffee was undrinkable. They had mini boxes of cereal. But no bowls. The front desk staff... holy hell. Checked in. Gave me keys to occupied room. Then when I asked for extra pillows, I was told they don’t have keys to housekeeping. My second night. My key card let me in back door. But would work on room door. Went to front desk and nobody to found. Had to get bartender from restaurant to go find personal. So in all told. Want a clean bed. That’s what you’ll get. But don’t expect much else.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Gabriel

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Hotel
The sink had cigarette ashes in it. The people around the hotel looked very suspicious. I didn’t feel safe at all.
Stayed 1 night in May 2019

6/10 Okay

Dana

Liked: Staff & service
The place has been upgrading, so it stands to reason, that more needs to be done. The "breakfast" offering was minimal but good coffee
Stayed 1 night in May 2019