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Best Western Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Inn & Suites

Pillowtop beds, desk, laptop workspace, blackout drapes
Laundry room
Lobby
Reception
Outdoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
1493 N I-H 35, New Braunfels, TX, 78130-2816
  • Guadalupe River
    17 min walk
  • Buffalo Wild Wings
    3 min walk
  • San Marcos Station
    17 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    32 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Exterior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Exterior)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Exterior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed, Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed, Interior)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed, Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed, Interior)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed, Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed, Interior)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Exterior)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Interior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking (Exterior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking (Exterior)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Interior)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham New Braunfels

Pool
Hot Tub
Breakfast included
Pet friendly
3.8 out of 5, Good, (1001)
The price is $86
per night
$97 total
includes taxes & fees
Jan 6 - Jan 7
La Quinta Inn & Suites by Wyndham New Braunfels

About this property

Best Western Inn & Suites

New Braunfels hotel with outdoor pool
Along with an outdoor pool, this hotel has a 24-hour business center and a conference center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, a business center, and conference space.
Best Western Inn & Suites offers 61 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

An outdoor pool and a spa tub are on site.
Best Western Inn & Suites features an outdoor pool and a spa tub. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 700 square feet (65 square meters) include a conference center. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Best Western Inn & Suites has designated areas for smoking.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (700 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn New Braunfels
Best Western New Braunfels
Best & Suites New Braunfels
Best Western Inn & Suites Hotel
Best Western Inn & Suites New Braunfels
Best Western Inn & Suites Hotel New Braunfels

Best Western Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 899 reviews" "
Rating 8 - Good. 265 out of 899 reviews" "
Rating 6 - Okay. 153 out of 899 reviews" "
Rating 4 - Poor. 93 out of 899 reviews" "
Rating 2 - Terrible. 90 out of 899 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tiburcio

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Roy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Virginia

Stayed 1 night in Sep 2024

2/10 Terrible

Debra

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy air conditioner—cooling not adjustable—no extra blanket, no water pressure in sink—over-all, a dingy gross room. What was to have been a four night stay was reduced to one and then we checked out. It was disgusting and we won’t be using Expedia for future travel needs.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose J

Stayed 3 nights in Jul 2024

8/10 Good

James

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well maintained, froendly and helpful staff. Will stay again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Porfiria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and quiet , definitely will rent again
Stayed 1 night in Jul 2024

10/10 Excellent

Pat

Stayed 2 nights in Jul 2024

10/10 Excellent

Dante Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to rest after a long day on river tubing
Stayed 1 night in Jul 2024

6/10 Okay

Sergio

Liked: Cleanliness, staff & service, room comfort
Check inn was slow and painful, multiple forms to fill out, front desk manually types all your information even after you have completed online….makes no sense. Room was overpriced noisy neighbours….
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

jeff

Traveled with family
Liked: Cleanliness, staff & service
The front desk staff was very helpful and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Bill

Stayed 1 night in Jun 2024

10/10 Excellent

Cindy, Fresno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a project and the rooms never disappoint at best western.
Stayed 3 nights in Jun 2024

4/10 Poor

Stacey

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Lorena

Stayed 1 night in Jun 2024

10/10 Excellent

Idana

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Delightful jewel in the rough.
There is a newer part of the hotel with rooms opening to the hotel corridor. The part of the hotel we stayed in is the original older two story section with stairs (no elevator) and outside doors that has been tastefully remodeled. The room was quiet with a very comfortable bed. It is a nice size and well furnished including a microwave and refrigerator. The breakfast is good. It also has a nice pool which we did not use. It is convenient to the free way. stores, restaurants, and attractions. Since we have family nearby, we will be staying there whenever we visit them. I highly recommend this hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Natasha

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in May 2024

6/10 Okay

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The scrambled eggs were round disc didn’t seem fresh. Suggested electrical plates and switches be changed out to white and led lighting be put in. A little color of paint in the room to lighten it up. It would be nice if the lamps had USB ports in them or a wall jack. The landscaping up front with more flowers could give it more curb appeal
Stayed 3 nights in May 2024

10/10 Excellent

Cher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

hannah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the river!! Afordable!! And clean
Stayed 1 night in Jun 2024

6/10 Okay

Cassie

Stayed 4 nights in May 2024