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Comfort Suites - New Braunfels

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites - New Braunfels

Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Lobby
Outdoor pool
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
1489 I 35 N, New Braunfels, TX, 78130
  • New Braunfels Conservation Society
    ‪13 min walk‬
  • New Braunfels MarketPlace
    ‪19 min walk‬
  • Guadalupe River
    ‪4 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Two Queen Beds Non Smoking Sofa Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite Two Queen Beds Non Smoking Sofa Bed

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, New Braunfels, TX

Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (1002)
The price is $93
per night
$105 total
includes taxes & fees
Jan 25 - Jan 26
Country Inn & Suites by Radisson, New Braunfels, TX

About this property

Comfort Suites - New Braunfels

New Braunfels hotel with 1 outdoor pools, connected to a shopping center
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are onsite.
Comfort Suites - New Braunfels offers 62 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Comfort Suites - New Braunfels features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 721 square feet (67 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Suites - New Braunfels is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 721 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Suites Motel New Braunfels
Comfort Suites New Braunfels
New Braunfels Comfort Suites
Comfort Hotel New Braunfels
Comfort Suites New Braunfels Motel
Comfort Suites New Braunfels
Comfort Suites - New Braunfels Hotel
Comfort Suites - New Braunfels New Braunfels
Comfort Suites - New Braunfels Hotel New Braunfels

Comfort Suites - New Braunfels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1001 reviews" "
Rating 8 - Good. 302 out of 1001 reviews" "
Rating 6 - Okay. 174 out of 1001 reviews" "
Rating 4 - Poor. 78 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna J

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try it, you may come back
Nice quiet area, just off the highway. Easy on/off to major highway
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and nicely decorated. Very clean hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Vanessa

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn’t sleep because another guests’ car horn kept going off every 3 hours. The light fixture cover was missing and the plumbing underneath the vanity was fully exposed and dirty which made it look like it was under construction. The plus was that the staff was pleasant.
Stayed 1 night in Sep 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Audrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice over all!!
Stayed 2 nights in Aug 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Jason

Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Didn’t offer discounts
Stayed 1 night in Aug 2024

6/10 Okay

Silvia

Traveled with family
The hotel was okay. A little smell like humid. Any way I didn't like taht I paid in full and they charge me extra 35 dollars for deposit. Hopefully they will refound. First they told me at the time to check out then at the time to check out they said 8 bussiness days.
Stayed 1 night in Aug 2024

6/10 Okay

Carissa

Liked: Staff & service
The staff was good. The room smelled
Stayed 1 night in Aug 2024

2/10 Terrible

Brooke

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst place we have ever stayed and dug lighter left in our room from previous person who stayed. The police had to come and check hotel out.
Stayed 2 nights in Aug 2024

8/10 Good

Lazaro

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The bathtub was very slippery and somebody can get hurt
Stayed 2 nights in Aug 2024

4/10 Poor

Joe

Business traveler
Disliked: Cleanliness
If it’s the last thing
Room was dirty and old food was still in the refrigerator
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk tenant was very thorough and pleasant. The air conditioner worked very well. The room was clean. I liked that there was a working refrigerator and microwave. The pool seemed to be a big hit with customers, I did not personally use it.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Traveled with family
Disliked: Property conditions & facilities
Just OK
It was just OK for the reason we reserved the hotel. Changing a light bulb makes a huge difference. Doors that do not stick or sound scary would be nice. I usually wipe down and spray with disinfectant before I unpack. Complimentary breakfast was great.
Stayed 2 nights in Aug 2024

6/10 Okay

Rolando

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alycya

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Jackie

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The wall in the hallway had a loose screw sticking out of the wall my kid clothes got caught on. The walls in the room are dirty (handprints). The windows were dirty. The room phone felt sticky to the touch. The pillows were old and not fluffy or firm at all. The lounger chairs at the pool were all torn and VERY uncomfortable to sit in and relax. The entry door back into the hotel was taped so that anyone could just walk in (unsafe). The hotel is simply outdated and could use a deep clean as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just needed a place to crash after a day of Schlitterbahn. We had a great stay, comfy bed with cozy covers. We all slept good and had a great breakfast before heading out
Stayed 1 night in Jul 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!!!!
We paid over $219.00 a night for a dirty room. I had to call the front desk and politely let them know it looked like our room was never cleaned. The bedding on my bed was white with stained red and brown spots. The shower had some sort of red substance. We were told the room would be cleaned in the morningbecause it was late when we returned and my 3 kids were asleep. When we left the next mornings and spent the day out again... lets just say it was spot cleaned at best. Still leaving some of the same dirty issues where they were. Oh and my sheets were replaces the same nights but we had to go get them. If i could give it a negative review i would. We would have left if we hadn't already paid for it upfront.
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place isn’t in a good condition.
Stayed 3 nights in Jul 2024

8/10 Good

Joselene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Stayed 1 night in Jul 2024

8/10 Good

LeeAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough hotel, definitely aging in places and not fully kept up. The beds are hard and not super comfortable. The staff were all pleasant. Overall it was ok, not really worth what we paid for it.
Stayed 6 nights in Jul 2024

4/10 Poor

Daniel

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
I don't want not bugs!
Convient check in,quick. Room is nice and spacious, only problem was found an earwig bug on pillow.
Stayed 2 nights in Jul 2024