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Comfort Suites - New Braunfels

2.5 star property

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Photo gallery for Comfort Suites - New Braunfels

Desk, blackout drapes, iron/ironing board, free WiFi
Exterior
Lobby
Outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1489 I 35 N, New Braunfels, TX, 78130
  • New Braunfels MarketPlace
    ‪19 min walk‬
  • Comal River
    ‪4 min drive‬
  • Schlitterbahn New Braunfels Waterpark
    ‪4 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Two Queen Beds Non Smoking Sofa Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Suite Two Queen Beds Non Smoking Sofa Bed

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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The price is $131 total
includes taxes & fees
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About this property

Comfort Suites - New Braunfels

New Braunfels hotel with 1 outdoor pools, connected to a shopping center
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a microwave in a common area, and a refrigerator in a common area are onsite.
Comfort Suites - New Braunfels offers 62 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Comfort Suites - New Braunfels features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Comfort Suites - New Braunfels is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Comfort Suites Motel New Braunfels
Comfort Suites New Braunfels
New Braunfels Comfort Suites
Comfort Hotel New Braunfels
Comfort Suites New Braunfels Motel
Comfort Suites New Braunfels
Comfort Suites - New Braunfels Hotel
Comfort Suites - New Braunfels New Braunfels
Comfort Suites - New Braunfels Hotel New Braunfels

Comfort Suites - New Braunfels Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1005 reviews
Rating 8 - Good. 298 out of 1005 reviews
Rating 6 - Okay. 173 out of 1005 reviews
Rating 4 - Poor. 81 out of 1005 reviews
Rating 2 - Terrible. 63 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Eric

Stayed 1 night in Mar 2025

10/10 Excellent

Mobeen

Stayed 1 night in Feb 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ledonna

Stayed 2 nights in Feb 2025

8/10 Good

Emiliano, Lockport

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast options would like more options for me but I'm happy it was good 👍 👍👍
Stayed 3 nights in Feb 2025

8/10 Good

Antonio

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Bernadine

Traveled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
For reasons i don't care to explain, I asked for a different room. I was accommodated but the gentleman was very nonchalant, not very good customer service skills. I was told to leave my belongings in the hallway and come get the new key. The breakfast was not up to par.The room was a nice size and the location was quiet. I would have given them a better review had it not been for the gentleman and his lack of sympathy. Also the new room i was given wasn’t as clean.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Stephan

Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Dec 2024

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Drugs and prostitution. We left as it was unsafe.
Stayed 1 night in Dec 2024

6/10 Okay

Randy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Sandra

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location. Hotel rooms are dusty and in need of renovations, old scuffed furniture, holes in walls… but you get what you pay for. Nice staff.
Stayed 2 nights in Dec 2024

8/10 Good

Graden

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a night’s stay on the road. Breakfast was a good bonus. Clean but a little beat up in spots (dings on countertop, bathtub, etc.). Only one nightstand.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Brian

Stayed 1 night in Nov 2024

8/10 Good

allan

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Condition of property. Need to dpend on upgrading
Stayed 1 night in Nov 2024

8/10 Good

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Nov 2024

4/10 Poor

Sergio

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Price is ok. Old furniture, old rest rooms, musty smells. I found a tiny roach crawling on the sink. You get what you pay for.
Stayed 1 night in Nov 2024

6/10 Okay

Judy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
1st room had a musty/moldy smell. Trash in bathroom under sink area. Mold around bathtub. Had to change rooms.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roderick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quick check in.
Stayed 2 nights in Oct 2024

8/10 Good

Anne, Murphy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

8/10 Good

Jared

Stayed 3 nights in Oct 2024