Along with conference space, this hotel has barbecue grills and free self parking. WiFi in public areas is free. Housekeeping is not available.
Hideout on the Horseshoe offers 19 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and ceiling fans.
The recreational activities listed below are available either on site or nearby; fees may apply.
Hideout on the Horseshoe features barbecue grills. Public areas are equipped with complimentary wireless Internet access. Complimentary uncovered self parking is available on site.
Hideout on the Horseshoe has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Onsite parking includes off-street options
Things to do
Fishing
Playground
Family friendly
In-room microwave
In-room refrigerator
Playground
Guest services
Change of towels on request
No housekeeping service
Business services
Conference space
Outdoors
Barbecue grill
On a river
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with premium channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Ceiling fan
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time and provide a valid contact number.
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Resort fee (May 22 - September 06): USD 35.00 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Alcohol is not served at this property
Property is also known as
Hideout Horseshoe Cabin Canyon Lake
Hideout Horseshoe Cabin
Hideout Horseshoe Canyon Lake
Hideout Horseshoe
Hideout On The Horseshoe Hotel New Braunfels
Hideout On The Horseshoe Canyon Lake, Texas
Hideout on the Horseshoe Hotel
Hideout on the Horseshoe New Braunfels
Hideout on the Horseshoe Hotel New Braunfels
Hideout on the Horseshoe Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 291 out of 412 reviews" "
10 - Excellent
291
Rating 8 - Good. 91 out of 412 reviews" "
8 - Good
91
Rating 6 - Okay. 18 out of 412 reviews" "
6 - Okay
18
Rating 4 - Poor. 9 out of 412 reviews" "
4 - Poor
9
Rating 2 - Terrible. 3 out of 412 reviews" "
2 - Terrible
3
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Good
Sunni
Traveled with group
Aug 11, 2024
Liked: Cleanliness, staff & service
The stairs were narrow which would be fine if there was a better railing to hang onto. Too pricey for what was offered. No river view. The free tubing was really nice. Staff incredible!
It was so beautiful there! Very quiet and private. The cabin we chose was a little walk from the car with our luggage but well worth it! The copper tub was so wonderful and I couldn’t get enough of the shower! The high flow and high pressure was so relaxing!
So peaceful and beautiful! Second time staying here and both times we loved it! The porch with the river view was amazing!
Joan
Stayed 1 night in Jun 2024
6/10 Okay
Alba
Traveled with group
Jun 14, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Very nice grounds but inside the room not so much. Overall the place felt dingy. First impression was a smell of sweat when we opened the door. The towels also had the same smell. To top it off, one of the two beds had bed bugs, the next morning bug bites all over exposed skin. There seemed to be blood spots on two of the pillowcases. Mattresses and pillows were not the best either. The bathroom wall had holes, one from the door not having a door stop. Overall, the property does not seem to be well maintained and housekeeping not the best either. Finally, no spot lights on the property entrance to show the name or entrance to facilitate finding the place at night.
The loft cabin was remodeled from the last time (years ago) we stayed there. It’s gorgeous!!! The mattress was comfortable, the multiple shower heads were convenient, the steep stairs were not an issue for our toddler and the entire loft was so clean!! We will definitely be back!!!
Wow! What a great hidden gem with a better price than most hotels. Amazing porch view with comfy beds and great ac. Also the staff was very nice and helpful with a mistake i made with the reservation. Arrived on a Wednesday and decided to stay there the final few days of our trip. Made our trip that much more awesome!
Simple lodging good for weekend stays. Good location for amphitheater. Outside patio is the best feature with full fridge if you want to cook. The downside is the bed isn’t comfortable and could be much cleaner.
The property is beautiful there’s no disputing that. We rated it low because there was tissue shoved into the holes in the walls mainly the bathroom area, the hot water was fickle, the upstairs bedroom set up didn’t make sense to us you had a table in between the beds but no access to plugs so the table was useless because the plugs were on one side of the room and then on the opposite wall of the second bed so your phones and computers were on the floor. The floors weren’t cleaned properly there was dirt and some dead bugs. The walls are paper thin!!! We had people show up on our second night and we were kept up by their baby crying and when anyone would walk around upstairs or going down the stairs you could also hear their entire conversation as if you were in the room with them so we whispered throughout our room to not wake the baby. The office closes at 4 which is highly inconvenient because you’re usually out and about and when you get back there’s no one to contact, our shower rod fell and was being held by sticky tack it seemed but because it happened after 4 we had to find away to fix it. The bathroom also doesn’t have a fan so when you do take a shower the whole place fills with humidity and you have to open the window to try and release it but when it’s humid outside good luck! The back door lets in all kinds of air. But… it’s convenient location between Austin and San Antonio is a huge plus, the pictures you can get here also are gorgeous the town is super cute