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Hill Country Inn & Suites - New Braunfels / Gruene

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hill Country Inn & Suites - New Braunfels / Gruene

Meeting facility
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Desk, blackout drapes, soundproofing, iron/ironing board
Room amenity
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot Tub
  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Parking included

Explore the area

Map
510 Highway 46 S, New Braunfels, TX, 78130
  • Guadalupe River
    7 min walk
  • Lake Dunlap
    7 min walk
  • Comal Park
    7 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    34 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

AmericInn by Wyndham New Braunfels

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very Good, (380)
The price is $67
per night
$76 total
includes taxes & fees
Jan 13 - Jan 14
AmericInn by Wyndham New Braunfels

About this property

Hill Country Inn & Suites - New Braunfels / Gruene

New Braunfels hotel with outdoor pool
An outdoor pool, a spa tub, and a business center are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite.
Hill Country Inn & Suites - New Braunfels / Gruene offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This New Braunfels hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hill Country Inn & Suites - New Braunfels / Gruene features an outdoor pool and a spa tub. Wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Hill Country Inn & Suites - New Braunfels / Gruene has designated areas for smoking.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per stay (rates may vary)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Super 8 New Braunfels Tx Motel
Hill & Suites Braunfels Gruene
Super 8 by Wyndham New Braunfels TX
SureStay Hotel by Best Western New Braunfels
Hill Country Inn & Suites - New Braunfels / Gruene Hotel
Hill Country Inn & Suites - New Braunfels / Gruene New Braunfels

Hill Country Inn & Suites - New Braunfels / Gruene Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 220 out of 772 reviews" "
Rating 8 - Good. 260 out of 772 reviews" "
Rating 6 - Okay. 127 out of 772 reviews" "
Rating 4 - Poor. 60 out of 772 reviews" "
Rating 2 - Terrible. 105 out of 772 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Convenient for us. Reasonable price
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

Stayed 3 nights in Sep 2024

10/10 Excellent

Sam

Liked: Amenities
Was pleasantly surprised with the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Rosa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room had many roaches and the cleaning staff was rude. The “do not disturb” sign was on the door and they opened our door at 10:45am to clean it. We also requested late check out and they called at 11am to let us know it was time to check out. There is bad communication in the office. We will never stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
This motel was the worst I have ever stayed at. We had to plunge our own toilet as IT was not operating at all. Told the front desk and asked to be moved. They would not move us. The room as invested with bugs and the grounds were littered with dog feces. It was horrible. We were there to look and buy a home in the area. It was located conveniently for us to get around and had truck parking for my husband. The property was poorly maintained and not in a good working condition. We should never have had to plunge a toilet let alone not be moved to a different room. I want a REFUND
Stayed 5 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here frequently. The staff is wonderful!
Stayed 1 night in Aug 2024

10/10 Excellent

don

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is always clean and extremely convenient for us when we come to my drs appointments
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Mildred

Traveled with family and small children
Liked: Staff & service
I didn't like the little visitors we had (roaches)
Stayed 3 nights in Jul 2024

4/10 Poor

Devin

Disliked: Property conditions & facilities
The air conditioner didn't work properly. It was on 60 & we were sweating all night. There was a weird smell. The toilet wouldnt flush. The manager did come & fix that immediately though. The waffles for breakfast were ok. The juice tasted spoiled. The room cost more than it should have for what we paid for.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
It was nice room
Stayed 1 night in Jun 2024

10/10 Excellent

Debra

Stayed 1 night in Jul 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only lasted about 2 hours, room was infested with roaches and had one walking through my face in bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Linda

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to New Braunfels for medical reasons. The staff at the hotel ensured we were booked into a room with handicapped accessibility. The room was quiet, very clean and the beds were comfortable. We were also close to the hospital. I would recommend SureStay to other travelers.
Stayed 3 nights in Jul 2024

10/10 Excellent

Vicki

Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is nasty and the front desk agent was incredibly rude, asked everyone for ID, wouldn’t allow us
Stayed 1 night in Jun 2024

10/10 Excellent

Kelly-Maree

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on Father’s Day, it was hot and the pool was well enjoyed. Everything quietened after the pool closed and aside from some road noise I slept well
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2024

10/10 Excellent

Kristy

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrongly charged
Stayed 2 nights in Jun 2024

6/10 Okay

Alexia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very nice. Breakfast was very limited. Staff was friendly and nice but couldn’t figure out how to give me points for the rooms which needed to be done at the hotel due to a booking issue with the app. Shower handle in room came off and there was no one available to fix it properly. A man who spoke no English came and did what he could. My elderly mother found it very frustrating.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bad experience
Very disappointing! It was only for 1 night and the shower was broken. It's frustrating that you can't even take a decent shower when you are paying for basic services.
Stayed 1 night in Jun 2024

6/10 Okay

Omar

Stayed 1 night in Jun 2024

10/10 Excellent

Marc, New Waverly

Stayed 2 nights in May 2024